wolstech

Do you have 2 hosting accounts? If so, you're violating the terms of service. You're only allowed one account. Please delete one of the accounts within 24 hours or both will get suspended.

If it created and/or honors those, I suspect the server isn't working correctly or something that should be disabled, isn't. The global one is the /opt/cpanel/ea-php54/root/etc/php.ini (or equivalent for your version). There are multiple additional files in the php.d folder, one per module/extension, not sue if that's a cpanel thing or something new for php. I mostly do windows servers...I just installed php on Windows last week and it still uses a single ini file.

We don't support per-user php.ini files, though some directives can be overridden in scripts with set_ini(). The only php.ini that should be honored by the server is the global one for the version of php your running.

I'll send this when I am home later tonight if another root admin hasn't done so before then.

Yep, that's not a tommy account...its in the failed Johnny server. Luigi has the relevant info on that. However, since you were archived when it crashed, we can still move your account to Tommy if you're interested in donating.

It may never do so in its current form. At this point, you should consider your account gone. The contents of the account are available to download from https://heliohost.org/backup/ if you would like to retrieve your data. After that, you can sign up on one of our other servers at midnight UTC when free registrations open, donate to get a tommy invite, or if you prefer, go elsewhere.

It only looks at the uptime for the past week, so any outages prior to that aren't counted. Similarly, a server that's never been up in the past week would be a 0. Nearly all monitors work the same way. For example, Uptime Robot uses the same method for its calculation too.

Yeah, same reason. Unblocked again.

It was blocked for failed web page logins, which typically means you have a password protected directory that you used the wrong password on too many times. Unblocked.

Make sure you have all the common tags they look for (certain meta tags for instance), having meaningful keywords and content, and get traffic to the site. WP has a few plugins for analyzing the content and setting up the required meta tags, and there's a few sites that can analyze a web page for such as well. Most "SEO" services and programs you find nowadays claim "get your site on 1000s of engines" and "get free traffic!" and such...they're all snake oil though, and some can actually hurt your rankings because they effectively spam your site across the internet to get that traffic. If you're considering these products...don't waste your time. Beyond that, the best advice I can give is to let it take its natural course.

They don't. You'd need a proper cpanel archive to get those (there's a file that's created during a full backup specifically for the mail settings), which can't be created with the server inoperative. The mail itself is in your home folder though, so you do get your mailbox content back Because these backups were made with the server offline, we just tarred the home folder and copied the files for your databases. Postgres, mail settings, domain configurations, etc. were not backed up.

Concrete5 is actually a decent CMS from what I've seen. I've seen others using it here and it never causes load that I'm aware of. Usually when I find that CMS suspended, it's because of the content. I've renamed index.php and unsuspended you again. Please let us know if there's anything else you need help with.

WordPress is famous for causing high load. To be honest, it's so full of bugs and security holes, and so poorly written that many of us are surprised it works at all. Then the extensions....that only make it worse. Caching plugins don't actually help in many cases because the content can be dynamic. We usually advise that people not use WP whenever possible. If you have to use it, your first step should be to remove most of the extensions... When i get to a pc, I'll rename index.php so,Wordpress won't run and unsuspend you again.

Ah, the self-mail issue. We have a few people who've done that...yeah, you should never use a mailbox on your hosting account as your contact email address. I can't find another valid email address for you. You are posting from the forum account associated with your johnny account though (they're showing as linked and were both created on the same day). The email addresses are currently identical. Are you able to update the email address on the forum account and verify it? If so, I can send the backup to the new forum account email. Once you receive the backup, you should use the new email address you set to sign up for hosting again so the forum accounts link.

Your account will show as being way over quota when you make the backup, but should be fine as long as you download and delete the backup promptly. cPanel will allow you to exceed your quota to make a backup.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator (Please note that it may take a few minutes for your account to completely unsuspend).

I'm not sure why this doesn't want to work for your software, but considering URL rewriting works properly, I'd have to assume the software is broken. I just tested it on Ricky here: http://rax.heliohost.org/helloworld properly rewrites to http://rax.heliohost.org/info.php Have you tried different software?

Google depends on being allowed to scan the pages not only to index for search, but to target the ads. The forum ads and (when he works) Johnny cPanel ads are some of our leading sources of revenue, so reducing their appeal by blocking the content inspection would be counterproductive. Then there's the relevant content that outsiders might see on Google (e.g. discussions of htaccess files, PHP code troubleshooting, etc.) that brings them here for non-hosting reasons. We need all the traffic and money we can get considering we operate at a loss most months. Users who don't want their information posted publicly can always ask for their topic to be removed after being helped. Google will remove it in due time or not index it at all if we hide/delete it. I received a content-removal request for a user from 2011 last week...I spent the 20 minutes to nuke his posts and forum account for him. We don't offer private support by design though, because we want others to be able to learn from the past. While some of us do answer PMs (such as myself), they often take longer to get a response to, and in many cases we end up asking you to post on the forum anyway so multiple admins can assist.

You account was on Johnny, which has failed. See the recent posts in https://www.helionet.org/index/forum/1-news/ for more information. Backups of your account data can be had from https://heliohost.org/backup/ , after which you can sign up again on a different server when registrations open at midnight UTC (be aware they fill quickly each day).

The backups only include mysql and home folder contents. We did not back up the postgres databases. Please post a new topic asking for postgres data and I'll pass it onto Krydos for you to see if this can be recovered.

There will be a beta for sure, but it won't be the entirety of Tommy. More than likely it'll just be people who ask to participate at first.

The DNS zone for cherio.cc has been removed.

If he ends up rebuilt, yes. It'll also lose .NET 3.5 support (that'll be replaced with 4.6 or whatever the current one is). cPanel no longer supports RoR at all though. Lily will eventually be capable of RoR, but who knows when that will be considering we have yet to get the basic functionality working...

We've been busy dealing with Johnny's crash lately, so things are a bit slower than normal around here. Thank you for the donation. The invite has been sent to the email address of the paypal account that donated. If you don't receive it, check your spam as they have a habit of going in there on some providers. Please let us know if you need anything else and I apologize once again for the delay in getting this processed for you.

That wasn't archived, just inactive. Not sure why it would say it was archived... Anyway, it's been renewed for you. Please make sure to log in at least once every 30 days to keep this from happening. Also, the username is aim, not aiming.