wolstech

Done. http://tpltrl.heliohost.org/ is showing an empty directory listing (if it's showing queued, please clear your cache). You now just need to upload content for tpltrl.heliohost.org into the public_html/tpltrl folder If you don't have the content, you should be able to download the old account's contents from https://heliohost.org/backup/ to get it.

Lets see if Krydos can enable this for you.

You won't be able to do it yourself even if I release it, since it's a .heliohost.org subdomain. What is the new account's username? I'll just add it for you.

It archived itself again because I forgot to fix the logon date Try it now.

Got a PM this morning about Ricky being blacklisted...looks like he earned himself a place on a few spam blacklists recently: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aricky.heliohost.org&run=toolpage It's also on CloudMark (used by RoadRunner and a few others). Most of the spam seems to be coming from a single source. The user in question signs up several times a week and promptly sends phishing mail. The emails and usernames are obvious phishing indicators (finance_office, treasurydept, etc.), and an ls of his mail folders shows tons of delivery failure messages for his phishing mails in the inbox. Can we find a way to put an end to this and get Ricky off the blacklist? EDIT: @Krydos: Turns out this particular phishing source was an issue last year too. Details in the mod board.

What domain does it need to be enabled on?

Done. Thank you for the donation

Moving.

It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

Please remove cloudflare and change the name servers to ns1.heliohost.org and ns2.heliohost.org. Cloudflare can only be set up after the domain is configured and working without it.

None on our end. Your old and new registrar should be able to help you with this. It's known as a domain transfer and is relatively straight forward. Usually you have to tell the old one you wish to unlock the domain to be transferred, then go to the new one and process a transfer for that domain.

Unblocked.

Johnny accounts cannot be unarchived at this time due to ongoing maintenance. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

There's no backup because that account does not exist. It either expired and was deleted for inactivity at some point before Johnny went offline, or you have the username incorrect.

Johnny accounts cannot be unarchived at this time due to ongoing maintenance. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

Your username is actually saini832 and it cannot be unarchived at this time due to ongoing maintenance. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.

This project was abandoned I believe.

Unblocked.

Actually, Tommy does support Tomcat. It's Ricky that doesn't support it.

The archive does not exist for this account, which means the backup failed. You'll need to start over. Even if the server were to come out of maintenance, this particular account would not be recoverable. I do have a copy of your home folder's files available, but not the databases or other data associated with your account. I can copy that to a new account once you create it. We apologize for the inconvenience. Due to the issue, I've sent you an invite for an account on another server. Please check your email.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Unblocked.

Unblocked.

You shouldn't need to do anything if your site is configured correctly. The server should get you a certificate on its own assuming it can validate your domains (forced SSL redirects and WordPress' pretty URLs are the leading causes of this failing). What is your account's username (I can't find it by email or by username in our system)?

Done. You should now be able to log in and your website should be working again.