wolstech

Can MCrypt be installed on PHP 5.4 for Tommy? Just tried restoring a legacy application I haven't used in a while and it needs it.

What format is the file in? It needs to be an .sql file. If you have a .sql.gz or something else that's compressed, unpack it first. Then, in cPanel, go to "Backup" (not "backup wizard") and use the "Restore MySQL database" section to upload the file. It should create the database and import the data all at once.

There's a stale DNS cache somewhere between us and you... I see Tommy's IP for that domain: https://bybyron.net/php/tools/dns_records.php?domain=pleiadian.tk&rec=ALL

I've limited your account to 2 emails per hour as well, so once the counter resets and I can unsuspend you, it's now impossible to actually send more than 48 emails per day. You'll need to find out from whoever makes your software how to disable its email features. I'll unsuspend you this evening once the mail counter resets (I don't have a way to manually reset this counter).

That account does not exist, and I can't find any record in any of the various systems that it ever did exist. Searches by email, username, forum account all came back with nothing, and there's no backup listed either. Lets see if Krydos can find it.

Too many emails again. Note that the counter does not reset until midnight UTC. Once midnight UTC passes, be sure to not send any email from your account. I unsuspended it again, but it'll probably get suspended in a few minutes simply because the counter hasn't reset yet. I'll unsuspend this later tonight once the time passes.

This is a known problem it seems. You're the third one to have this issue in the past few days. Krydos can fix it.

Granted, but the first time you use it, you maim yourself with the item you're trying to move. I wish for cars that don't require a fuel of any type (gas, electricity, etc.)...

Wordpress is infamous for this. If it's not permissions as pooks said, odds are you have extensions that are either broken or too bloated to run here. WP in general is terrible software though...when people have issues with it, our general recommendation is to just not use Wordpress. Just about every other CMS available today is a better product. WP is well known for security holes, high CPU and RAM use, ugly code, malware, being the number one target of hackers, and is also the leading cause of accidental suspensions here at HelioHost.

You sent too many emails. The limit is 50 per day. Flazepe already unsuspended you.

Krydos will need to restore this since I can't find the archive for it.

Chrome inspect tool shows the list in the console or network tabs. As for making joomla serve images over https, that can be a challenge. I'd start by turning on the relevant options for https in joomla, but you may also need to modify your content, your extensions if you use them (sounds like you already found one bad one...), and adding a redirect in .htaccess wouldn't be a bad idea anyway.

I'll let Krydos take a look at this, but I suspect he'll say the same thing I did. If you do have to abandon your account, you lose the data and domain.

For security reasons, the password can only be emailed to the address on file for the account. My recommendation at this point would be to sign up again and use a different email address that is able to receive our emails. In the event you're unable to receive emails at the address on file, and cannot sign into the account to change the email address, your only course of action is to abandon the account and start over. This happens a lot...especially when people host the contact mailbox on the account in question.

Upload size has to be increased by Krydos. As the others asked, what version of PHP are you using?

$5 if you already have an account. He had no account, so $1 for an account and $5 for the space.

@Luigi: It looks like he sent it to you. Verify it's two separate people, then you can unsuspend the second account

The donation is not large enough to qualify for extra storage (must be at least $6). If you would like the extra storage, you can make another $3 donation and post that ID as well and I'll combine them for you Immunity has been applied. You need to log in sometime in the 30 days following 2020-02-23.

We got it Thanks for the donation! Incoming transfer: Hash: ee7aea890fcc097cbeb9af64dd1a7127845bd771fc4fc439dd7597769c264508 Block height: 2041838 Timestamp: 2019-11-22 17:02 Amount: 4,747.89 TRTL

Indeed it is. The accounts are nearly identical, so we need proof there's actually two people. People like to create several accounts to get around the disk space limit, so we don't allow people to have more than one. Sohamb03 provided the normal course of action. Each of you will need to PM us some form of ID to prove you're two separate people. Once we receive that and verify it, we can unsuspend both of these.

Was that the message you got using the cPanel link I gave? The cPanel built-in password reset usually works fine. The one on our website tends to act up on occasion, especially when the server is busy. If the link in my previous post won't work, we can email you a new password instead.

Done. You should now be able to log in and your website should be working again.

Unarchiving...

The email address you listed is correct for that account, however that account would not successfully recover because the domain and email address in one of the two systems was blank. I've corrected the missing values, please try again now. If you need to reset the password, you can also try this page instead: https://ricky.heliohost.org:2083/resetpass?start=1 (use your username, not your email address).

Unblocked.