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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    Done. If you see a queued page or 404 error, please clear your cache. Thank you for the donation.
  2. wolstech
    Moving.
  3. wolstech
    Yes, Tommy is much more stable and doesn't experience these issues. There's the occasional load spike, but not nearly as often as with Johnny.
  4. wolstech
    Oh, node.js application. Lets see if Krydos can get this installed.
  5. wolstech
    The account dctidata has been unarchived. The other 40 accounts don't exist. I believe we've done educational use requests in the past though, so I'll pass this on to our other administrator Krydos to see how he wants to go about handling this. He'll post here with an answer when he sees this topic. Krydos will want to know a bit more about how these accounts will be used, who will be using them, and for how long. He'll have specific questions I'm sure, but if you want to provide an overview of the program in question and what sort of projects the students will be running on the accounts, that would be a good start
  6. wolstech
    This account cannot be restored due to a server error: A database owner with the name syedraza already exists. Krydos can get this restored for you, but your username will be changed in the process.
  7. wolstech
    Please check your PMs.
  8. wolstech
    FFMpeg is notorious for causing high load (video conversion is extremely resource intensive). Also, keep in mind that exec() and it's equivalents are disabled, so you'll need the extension if you're using PHP. Buying a VPS is a better choice if you're planning to do video conversions. That said, the lighter features of ffmpeg (like the file information tools) have been used successfully here in the past. What version of PHP are you going to be using it with (or are you not using PHP)?
  9. wolstech
    Good to hear. Cache tends to bite everyone from time to time (in fact, I just finished chasing my tail with some software I installed that didn't work...turned out to be stale cache...) Please let us know if you need anything else.
  10. wolstech
    Where are you seeing that message? cPanel and PhpMyAdmin are working correctly. If you're trying to connect remotely, it's getting locked out because you don't have remote mysql enabled. If you're having issues with your website connecting to mysql, be sure you're using localhost as the hostname (do not use johnny.heliohost.org if the script is running on the server).
  11. wolstech
    The account munny has been unlocked. I've confirmed that cPanel and PhpMyAdmin are now working for you as well.
  12. wolstech
    TIL a modern equivalent to that ancient mediawiki install actually exists. I remember the upgrade project being abandoned (I personally never liked MW anyway), but its interesting to see someone rebuilt it in better software.
  13. wolstech
    You haven't waited for the domain to finish setting up. When you add a domain, it can take several hours before it works (up to 2 in most cases, but load can sometimes make it take longer). Wait a few hours, clear your browser cache, and try again. It'll probably work
  14. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  15. wolstech
    This was High load, which Wordpress is notorious for. WP is easily the worst cms out there when it comes to performance (and security, but that's another story). Woo commerce is known for being a dog too, so adding that to an already poorly written cms just make it that much worse. WP is the number one cause of high load suspensions, as well as of hacked websites, accidental phishing bans, and malware suspensions here. The fix for this issue will be to not use Wordpress. Just about every other cms in existence is faster, lighter, and more secure. Unsuspended.
  16. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  17. wolstech
    Resent.
  18. wolstech
    I know. Johnny is just as bad to administer as he is to use. I can say that Johnny is easily my least favorite to deal with as an admin. If you prefer a faster and more reliable experience, please consider moving to Tommy. Tommy doesn't experience any of these weird issues because he's not overloaded and has tighter controls in place to keep the server stable. Ricky is very slow, but is some sort of middle ground between Johnny and Tommy on the stability scale. Johnny is basically a dumping ground for all the free accounts that are just passing through and want to test their code or host some sort of project temporarily. Johnny users who plan to stick around usually move to one of the other two servers once they know their code works here.
  19. wolstech
    This account cannot be restored because the archive is missing. An invite for a replacement account has been sent to you. Please be aware that the invite sometimes goes to spam.
  20. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  21. wolstech
    Try changing your password again. That error occurs if you change your password when MySQL is down. Since you can log in, change it through cPanel (at the bottom is an option for Password and Security). cPanel uses your account password to log into mysql. If you change your password when MySQL is down, it isn't informed of the new password, and cPanel subsequently fails to log into mysql when it tries to use the new password against a mysql server that's still expecting the old one.
  22. wolstech
    As above, this is mysql crashing due to server load. Johnny is severely overloaded at the moment: http://heliohost.grd.net.pl/monitor/ As for moving to Tommy...if you donate, please keep in mind that it may take a while for us to move you because the load needs to be lower than it currently is and mysql has to be running in order for an account to transfer successfully.
  23. wolstech
    Are you checking the right email address (we have lb***88@***il.com)? Also, Johnny has been seeing excessive load lately (the system is currently showing that server as down in fact), which will cause the reset mail to take longer than normal (if it ever comes at all). It's quite likely the reset will go to spam as well if it does arrive. Johnny is just a terrible server performance-wise due to overloading. If you don't receive the email, try resetting it again later when this monitor shows Johnny's load bars as green: http://heliohost.grd.net.pl/monitor/ If you need a server that actually works reliably, consider moving to Tommy. That server is substantially faster than all the others and doesn't have these issues.
  24. wolstech
    Try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1 Johnny account passwords usually won't reset through our website due to consistently high load on that server (and to be fair, the password reset on our website fails a lot even on low load servers like Tommy...I kind of wish we'd just do away with it).
  25. wolstech
    You're not blocked at this time...
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