wolstech

@Luigi: It's a botnet attacking us, and it's ongoing.

Unless you use a crappy free provider like freenom (which tends to also be banned a lot of places), you have to buy a domain from a registrar. We recommend namecheap: https://heliohost.org/partners/namecheap/

The firewall is very sensitive at the moment due to an ongoing DoS attack. Please keep your number of connections down to help avoid being blocked until the attack subsides Unblocked.

The firewall is very sensitive at the moment due to an ongoing DoS attack. Please keep your number of connections down until the attack subsides to help avoid being blocked. Unblocked.

It's not suspended and the site loads fine for me.

As flazepe said, HelioHost is banned by Facebook because we occasionally get users who host phishing sites (we're also banned by Twitter). The bans come and go, but all it takes is one person to phish and post a link to their phishing using one of our domains to get the whole hosting company blocked. The easiest fix is to get a real domain and add it to your account. Facebook's ban is by domain for *.heliohost.org, so using a different domain fixes it.

The immunity on this account expired on January 23. All the immunity does internally is push your last login date out by 4 months from the date that it's granted. If it was granted on Sept 23, the date of that post, it would've expired on Jan 23. You would've been able to skip the 4 months of logins between those two dates without a suspension. After that, you had 30 days from Jan 23 to log in or you get suspended. It does NOT change the frequency of login to "once every 4 months".

That means the ISP you're using is incompatible with our service. It's especially common if you're using cellular internet (e.g. cell phone data plan or 4G home internet). Solution is to use a VPN or find another internet provider.

Weird...it's not blocked.

I personally wish we'd just ban WP and be done with it. It'd fix a lot of the load issues we see, but we'd also lose half of our users if we did.

He's using prebuilt software...he didn't make it. If it's what I think it is, it's this: https://www.spigotmc.org/resources/luckperms.28140/ It's java on the game server end, and there is no server code on our side...it's just a plain remote DB connection. I've used similar mods on my game server, and my experience has been that they need a ridiculous number of connections at any one time. These things are meant to be used with a local mysql on the game server usually. It would probably work on Tommy, but if it was anything like FEPerms I've used, the number of connections it needs would be considered abusive...

Username changed.

Krydos can usually point out the cause...

What username do you want changed, the forum? Hosting account usernames cannot be changed without deleting your account and signing up again. If that's what you want, please delete your account and let us know so I can send you an invite. Krydos has to do the module install.

It was full of fake casino websites with random domains that we suspect were going to be used for phishing. Please create a new account. An invite has been sent to you.

This is a krydos question...nobody's ever asked.

Invite sent. Use that to sign up with the new username

You need to delete your account and sign up again. The database prefix is determined by your account username.

It’s almost certainly your site statistics data. If you want to free it, go to “Statistics editor” in cPanel and turn off all 3 of the stats apps, then delete the contents the tmp folder. This will obviously clear your statistics data and will also prevent future collection.

I’ve seen this happen a few times before...it’s something to do with a glitch in the Apache configuration, and when it happens, many if not all accounts on the server show a bogus suspended or inactive page. It typically fixes itself the next time Apache restarts.

Not if he can’t connect to it...

That graph is available in cPanel under “account load.” The closer to 0 the better. High numbers mean you’re causing lots of impact. Yes it can host more than one domain. You have to install and maintain any software you run on it.

For VPS pricing, take a look at https://www.heliohost.org/vps/ The cheapest option ($4/mo) would work for your needs, but i would recommend an extra 1GB of RAM for performance since WP because it tends to be memory hungry. If you need assistance installing everything, Krydos has helped with that in the past. The beauty of a VPS is that you have full access to do whatever you please, and what you do on your server has no impact on ours. You can build the world heaviest Wordpress site if you want and it'll run just fine without impacting 1000s of others. Short of a VPS, the only complete fix for WP is to not use WP. The next best thing is to remove the extensions. For example, Wordfence and woocommerce are two extensions notorious for making WP stupidly heavy.

Please clear your cache.

You're probably seeing a combination of WP-related performance issues and load spikes. http://heliohost.grd.net.pl/monitor/ The server has been fine for the most part (I see 2 spikes in the past day on the chart), so it's mostly WP just sucking like it always does. WP is terribly written (it's literally a pile of continually-patched legacy code...it hasn't been rewritten or optimized in years and is well known for performance and security issues)...when that mess of bad code gets combined with a load spike, yes downtime is normal. The easiest solution is to use different software that is better written and tolerates load spikes better. Joomla handles better than WP, and there's even lighter CMSes available too if you look around.