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Everything posted by wolstech
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Assign an ID to the <select> element (e.g. <select id="carDD"> ) and reference it as: document.getElementById('carDD').value;
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[Solved] Request To Connect Remotely To Postgresql
wolstech replied to enesonme's topic in Escalated Requests
There's only one person who can do this (Krydos), so you'll need to wait for him to respond.- 6 replies
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- postgresql
- connect
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(and 2 more)
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The way you get into such a position is to work your way up. We don't seek staff for such positions directly. All of 3 our current root admins (including myself) got where we are by first being moderators then support admins then being promoted to root admin. It took me just over 4 years to get there (late 2013 to early 2018. The best way to get involved around here is to start helping out on the forums Eventually you'll get noticed and considered for moderator, then you work your way up from there. If you have things that might be of interest to us (scripts, etc.), feel free to post them here and we'd be glad to take a look Krydos is the expert on our Linux and VPS stuff. I'm a Windows guy, so I mostly deal with Lily (our ASP.NET server), and the rest of my time is spent on either customer service or abuse prevention and removal.
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What account needs changing and what is the new domain?
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Gmail often considers mail from our servers to be spam, so it’s probably in the spam folder... Also, if you use IMAP to sync instead, the messages should stay on our server until you delete them.
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[Solved] VPS slow (and CPU at 100% during operations)
wolstech replied to maicol07's topic in Escalated Requests
Throttling him to some tiny portion of the server should give it room to breathe...VMware does a pretty good job at constraining vms when you throttle them. You can also lower a VM's priority I believe, which would let him have flexibility when the server is quiet but make him wait when others have things to do. The fact he's managing to produce more load than the entirety of Johnny is just flat out absurd. There isn't even anywhere to really go in terms of a better plan for him either...unless we decide to start offering dedicated servers... -
[Solved] Tommy: How to access Apache config?
wolstech replied to maelep's topic in Escalated Requests
Lets see what Krydos says about this. He's the one who would need to fix this. -
That number is correct. You went from 1000MB to 2000MB on the first donation, then the second donation increased it to 5000MB, or 4.88GB.
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It's 5000MB, not 2TB. See here: https://www.helionet.org/index/topic/41193-solved-gofundme-donation/ If it did show 2TB at any point, this would have been a configuration error or server malfunction. We do not offer more than 5000MB to any shared hosting plan user, and 0.5TB is the largest space option we offer on a VPS. 4.88GB is 5000MB, so it's correct. The server measures in 1024MB = 1GB, but we sell by the 1000MB block, or 0.976GB block. The space you purchased is 0.976 * 5 = 4.88GB.
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[Solved] Tommy: How to access Apache config?
wolstech replied to maelep's topic in Escalated Requests
You can't. You're on a shared server, which means the Apache installation is used for thousands of websites, not just yours. If we allowed users access to it, your changes would affect everybody, and quite likely break other users. That said, we might be able to make the needed changes for you if they won't break anything (if they break something, you would need to buy a VPS so you have an entire server to yourself). What software are you trying to use, and what isn't working? -
[Solved] VPS slow (and CPU at 100% during operations)
wolstech replied to maicol07's topic in Escalated Requests
Unsolved again. I wonder if this is the same VPS over and over... -
[Solved] Help unsuspending account for 30 days of inactivity
wolstech replied to contrast's topic in Escalated Requests
Unarchived. -
Krydos will probably be able to answer when it was suspended, but it's worth noting that WP will cause load even if not public, simply because bots will pound on the login page. Also, if there's a backdoor due to malicious extensions or the like, those will often work with the site disabled. I would suggest fully blocking WP if you don't use it and don't want to delete it (putting a deny from all at the bottom of the .htaccess for WP will usually suffice).
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The one you posted from isn't blocked. What IP address is blocked?
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[Solved] VPS slow (and CPU at 100% during operations)
wolstech replied to maicol07's topic in Escalated Requests
Unsolved so Krydos looks at this again. -
The 7 hours off is likely to do with how the server handles time. The server clock is UTC and I think the time zone is +0 as well. root@tommy [/home/daskunk]# date Wed Dec 16 15:10:59 UTC 2020 root@tommy [/home/daskunk]# Krydos could probably find a way to set the timestamps if you really need them. If I upload zip files, they're usually also off by ~7 hours when unpacked (I'm just west of Philly, so also Eastern ...not looking forward to 6+" of snow...I have to work tonight in the middle of the storm...)
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I see this for the ~/www/pbc folder. Are you sure you want me to remove it? root@tommy [/home/daskunk/www]# ls -l total 32 drwxr-xr-x. 2 daskunk daskunk 6 Dec 16 05:06 amvanhuben drwxr-xr-x. 4 daskunk daskunk 255 Sep 9 04:10 cgi-bin drwxr-xr-x. 2 daskunk daskunk 6 Dec 16 05:06 cjvanhuben -rw-r--r--. 1 daskunk daskunk 315 Dec 16 04:47 file_io.txt drwxr-xr-x. 6 daskunk daskunk 8192 Dec 16 03:44 maugiebakes drwxr-xr-x. 28 daskunk daskunk 4096 Dec 16 03:32 pbc drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 04:49 Photos -rw-r--r--. 1 daskunk daskunk 3502 Dec 21 2019 ShowPhotos.php root@tommy [/home/daskunk/www]# cd pbc root@tommy [/home/daskunk/www/pbc]# ls -l total 2600 drwxr-xr-x. 2 daskunk daskunk 4096 Oct 19 02:43 2016 drwxr-xr-x. 27 daskunk daskunk 4096 Jul 5 2018 2017 drwxr-xr-x. 27 daskunk daskunk 8192 Jan 5 2020 2018 drwxr-xr-x. 4 daskunk daskunk 4096 Oct 13 16:05 2019 drwxr-xr-x. 3 daskunk daskunk 8192 Dec 16 02:53 2020 drwxr-xr-x. 3 daskunk daskunk 16 Aug 29 02:53 audit -rw-r--r--. 1 daskunk daskunk 11414 Oct 1 10:47 Audit.png -rw-r--r--. 1 daskunk daskunk 147862 Oct 9 18:25 bootstrap.min.css -rw-r--r--. 1 daskunk daskunk 21656 Oct 1 10:47 Calc.png drwxr-xr-x. 2 daskunk daskunk 6 Dec 16 02:38 claims -rw-r--r--. 1 daskunk daskunk 31458 Oct 1 10:47 Clipboard.png -rw-r--r--. 1 daskunk daskunk 34331 Sep 3 2017 Commish_logo.png -rw-r--r--. 1 daskunk daskunk 35100 Nov 28 14:36 CommishTools.php -rw-r--r--. 1 daskunk daskunk 32341 Oct 1 10:47 csv.png -rw-r--r--. 1 daskunk daskunk 3717 Oct 9 18:25 DBoardTemplate.html -rw-r--r--. 1 daskunk daskunk 34011 Oct 1 10:47 devil.png -rw-r--r--. 1 daskunk daskunk 1806 Oct 9 18:25 dokbox.html -rw-r--r--. 1 daskunk daskunk 4978 Dec 2 12:28 DokBox.php drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:31 Draft -rw-r--r--. 1 daskunk daskunk 14932 Oct 9 18:25 Draft2020NBA.php -rw-r--r--. 1 daskunk daskunk 7507 Oct 9 18:25 Draft2020NHL.php -rw-r--r--. 1 daskunk daskunk 13736 Oct 9 18:25 Draft2020Survey.php -rw-r--r--. 1 daskunk daskunk 13038 Oct 9 18:25 DraftAvailability.php -rw-r--r--. 1 daskunk daskunk 13214 Oct 9 18:25 DraftBoard.html -rw-r--r--. 1 daskunk daskunk 30466 Sep 6 03:24 DraftClient_09052020.php -rw-r--r--. 1 daskunk daskunk 30566 Oct 9 18:25 DraftClient.php -rw-r--r--. 1 daskunk daskunk 6167 Oct 1 10:46 DraftTutorial_1.png -rw-r--r--. 1 daskunk daskunk 13717 Oct 1 10:46 DraftTutorial_2.png -rw-r--r--. 1 daskunk daskunk 1366 Oct 1 10:46 DraftTutorial_3.png -rw-r--r--. 1 daskunk daskunk 386327 Dec 16 02:27 error_log -rw-r--r--. 1 daskunk daskunk 32244 Oct 1 10:46 Exchange.png -rw-r--r--. 1 daskunk daskunk 39543 Oct 10 18:21 FAPool_MakeTeamPage.php -rw-r--r--. 1 daskunk daskunk 132157 Oct 1 10:46 FAPool.png drwxr-xr-x. 2 daskunk daskunk 116 Oct 2 02:25 FFLib -rw-r--r--. 1 daskunk daskunk 34331 Oct 1 10:46 Gavel.png -rw-r--r--. 1 daskunk daskunk 20262 Oct 9 18:25 GoldButton.png -rw-r--r--. 1 daskunk daskunk 26424 Oct 1 10:46 GoldButtonTeamPage.png -rw-r--r--. 1 daskunk daskunk 3019 Oct 9 18:25 GoldenTicket.html -rw-r--r--. 1 daskunk daskunk 21217 Oct 9 18:25 gold_ppb_2.png -rw-r--r--. 1 daskunk daskunk 20962 Oct 1 10:46 gold_ppb_4.png -rw-r--r--. 1 daskunk daskunk 21068 Oct 1 10:46 gold_ppb_6.png -rw-r--r--. 1 daskunk daskunk 20972 Oct 1 10:46 gold_ppb_8.png -rw-r--r--. 1 daskunk daskunk 960 Oct 1 10:46 GreenDot.png -rw-r--r--. 1 daskunk daskunk 21560 Oct 1 10:46 GreenLight.png -rw-r--r--. 1 daskunk daskunk 12638 Dec 15 10:49 index.html -rw-r--r--. 1 daskunk daskunk 263767 May 25 2017 jquery-3.1.0.js -rw-r--r--. 1 daskunk daskunk 1644 Oct 17 20:58 lineup.html -rw-r--r--. 1 daskunk daskunk 4718 Feb 23 2019 login_02222019.html -rw-r--r--. 1 daskunk daskunk 4740 Oct 9 18:25 login.html -rw-r--r--. 1 daskunk daskunk 27401 Oct 1 10:45 Login.png -rw-r--r--. 1 daskunk daskunk 1240 Oct 10 18:19 mail_it.php -rw-r--r--. 1 daskunk daskunk 42537 Aug 30 02:21 MakeTeamPage_01192020.php -rw-r--r--. 1 daskunk daskunk 43636 Dec 15 09:27 MakeTeamPage.php -rw-r--r--. 1 daskunk daskunk 28604 Oct 10 18:27 MockDraft.php -rw-r--r--. 1 daskunk daskunk 24587 Oct 1 10:45 money_bag_20.png -rw-r--r--. 1 daskunk daskunk 24627 Oct 1 10:45 money_bag_30.png -rw-r--r--. 1 daskunk daskunk 24850 Oct 1 10:45 money_bag_50.png -rw-r--r--. 1 daskunk daskunk 6025 Oct 10 18:19 mytest.php -rw-r--r--. 1 daskunk daskunk 4474 Oct 9 18:25 NBADraftOdds.html -rw-r--r--. 1 daskunk daskunk 8396 Oct 9 18:25 NBADraftRules.html -rw-r--r--. 1 daskunk daskunk 8539 Oct 9 18:25 NBAHorseRace.html drwxr-xr-x. 2 daskunk daskunk 70 Dec 16 03:33 nfldb drwxr-xr-x. 2 daskunk daskunk 4096 Aug 31 02:00 nflicons -rw-r--r--. 1 daskunk daskunk 14308 Oct 9 18:25 PBCChart.php -rw-r--r--. 1 daskunk daskunk 46638 Feb 23 2019 PBC_Common_02222019.php -rw-r--r--. 1 daskunk daskunk 50252 Dec 16 02:30 PBC_Common.php -rw-r--r--. 1 daskunk daskunk 18257 Oct 9 18:25 PBC_Rules.html -rw-r--r--. 1 daskunk daskunk 42475 Oct 1 10:44 pepe_draft.jpg -rw-r--r--. 1 daskunk daskunk 35259 Oct 1 10:44 pepe.jpg -rw-r--r--. 1 daskunk daskunk 10759 Oct 9 18:25 playoff_index.html -rw-r--r--. 1 daskunk daskunk 2099 Oct 9 18:25 pongo2.png -rw-r--r--. 1 daskunk daskunk 3996 Oct 1 10:44 pongo.png -rw-r--r--. 1 daskunk daskunk 26268 Oct 9 18:25 PostSeasonPBC.php -rw-r--r--. 1 daskunk daskunk 21680 Oct 9 18:25 ProcessWaivers.php -rw-r--r--. 1 daskunk daskunk 750 Oct 10 18:19 psql2.php -rw-r--r--. 1 daskunk daskunk 1230 Oct 10 18:19 psql.php -rw-r--r--. 1 daskunk daskunk 1040 Dec 16 03:44 psw_error.php -rw-r--r--. 1 daskunk daskunk 1113 Oct 1 10:44 RedDot.png -rw-r--r--. 1 daskunk daskunk 21803 Oct 1 10:44 RedLight.png -rw-r--r--. 1 daskunk daskunk 4114 Nov 23 15:18 sample.html -rw-r--r--. 1 daskunk daskunk 21031 Oct 1 10:44 silver_ppb_1.png -rw-r--r--. 1 daskunk daskunk 20821 Oct 1 10:44 silver_ppb_2.png -rw-r--r--. 1 daskunk daskunk 20893 Oct 1 10:44 silver_ppb_3.png -rw-r--r--. 1 daskunk daskunk 44127 Oct 1 10:44 Stats.png -rw-r--r--. 1 daskunk daskunk 5637 Oct 9 18:25 StimulusPrizes.html -rw-r--r--. 1 daskunk daskunk 1832 Oct 9 18:25 styles.css -rw-r--r--. 1 daskunk daskunk 18661 Nov 27 20:33 SubmitClaim.php -rw-r--r--. 1 daskunk daskunk 493 Oct 9 22:09 teamstyles.css drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:32 vm -rw-r--r--. 1 daskunk daskunk 28694 Oct 1 10:43 voting_booth.jpg -rw-r--r--. 1 daskunk daskunk 5817 Oct 9 18:25 VotingMachine.php drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:20 week1 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:26 week10 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:27 week11 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 02:58 week12 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 02:58 week13 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:29 week14 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 12:55 week15 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:22 week2 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:16 week3 -rw-r--r--. 1 daskunk daskunk 0 Dec 16 03:11 week4 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:13 week5 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:10 week6 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:23 week7 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:24 week8 drwxr-xr-x. 2 daskunk daskunk 4096 Dec 16 03:07 week9 -rw-r--r--. 1 daskunk daskunk 350 Oct 1 10:43 WhiteBox.png -rw-r--r--. 1 daskunk daskunk 29820 Oct 1 10:43 white_pepe.jpg -rw-r--r--. 1 daskunk daskunk 21806 Oct 1 10:43 YellowLight.png root@tommy [/home/daskunk/www/pbc]#
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Nope, the second thing the script does after it makes that backup file is delete your account. Account transfers aren't moves in the sense most think, they're actually "backup, delete, and restore the backup on the new server". Your account's backup was incomplete for some reason, so the data never backed up before it was deleted. I've been here for 9 years, an admin for much of that, and like Krydos, have never seen a transfer fail in the manner this one did. I have seen full backups missing data (including my own one time, and go figure it was the one I actually had to use when tommy crashed most recently), but it has always been mysql databases that were missing in those cases. Interesting question, was your Ricky account previously given more space, or was it over quota when moved (you mention having 2GB of data in the account, it's rare to find users with extra space on non-tommy servers)? As for an improvement, perhaps Krydos could modify the script to skip the delete step and instead just suspend the old account and document it as moved. Suspended accounts don't use much in terms of resources except space, and we can just remove them after a month to reclaim the space. That would eliminate the possibility of data loss.
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Krydos would need to figure out why the data is missing.
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It can take up to 24 hours before autossl installs a certificate for your site. Most accounts get one within a few hours of transferring. If it's still showing that message tomorrow, please let us know and we'll investigate.
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[Inactive] Internal server error on cpanel for Tommy
wolstech replied to gawmonster's topic in Customer Service
Not sure about the 500 error, but something is definitely wrong with mail. Last one I received successfully was 3:16PM EST, and I'm missing at least 4 emails that I'm aware of. Gmail appears to be down for the second time in two days: https://www.google.com/appsstatus#hl=en&v=status I see tons of messages being refused by gmail for "account does not exist" in the mail logs...but sent to addresses I know exist (including my own!): ECDHE-ECDSA-AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after RCPT TO:<[redacted]@gmail.com>: 550-5.1.1 The email account that you tried to reach does not exist. Please try\n550-5.1.1 double-checking the recipient's email address for typos or\n550-5.1.1 unnecessary spaces. Learn more at\n550 5.1.1 https://support.google.com/mail/?p=NoSuchUser x23si69534pge.114 - gsmtp -
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
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Unarchived. Since you requested this be restored, please be aware that your Johnny account sailor was automatically suspended. Users are only allowed one account.
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The first five on the list (BTC,LTC,ETH,BAT,ZEC) are preferred because we can process and sell them immediately. The others (AEON,XMR,LOKI,TRTL,ETN) are the relics of heliomine that go into conventional wallets. They cost more to process since there's two transfers+the exchange fees on our part, and I can't sell them until we have enough to justify the fees. For instance, our XMR wallet has $4 in it including your donation. By the time I transfer, sell, and transfer the bitcoin, it'd be about $1.50...