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Everything posted by wolstech
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Unarchived.
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Unarchived
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It failed. Krydos will need to restore this. Failed to create the account: A database owner with the name “callebad” already exists.
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Working on it...
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Working on it...
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Yeah, he's not welcome here if he can't read the rules.
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You donate $1 or more and post on the forum asking to be moved (please provide the transaction ID of the donation in the post). We do the rest on our end. Since you use one of our free subdomains, the only thing you'll notice during a move is a short period of downtime while the account is moved and DNS updates. Most accounts take under 10 minutes to move, though I've had high load cause them to take longer (I've seen an hour when Johnny was busy...).
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The main domain script doesn't always like the .heliohost.us domains I've been noticing. This is a third one in a week that refused to change from the script or even from the normal admin tools. I had to change it in WHM. Either way, the domain has been changed and should start working within the next hour or so.
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I personally don't even see the connection between the two accounts. Krydos thinks there is though based on one of the reports we have. The other guy asked for his account to be deleted, so there's no need for verification at this time.
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Multiple accounts again, because the system thinks this account is also yours: https://www.helionet.org/index/topic/41976-solved-suspended-gnpa63/ Since he's already backed up and been resuspended, you've been unsuspended again.
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The account has been resuspended and will delete itself in due time.
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I was unable to fix your the DNS issues because you are currently in violation of our terms of service. Users are only allowed one account, but you have two: leranjun, and leran. Which one do you want to keep (the other will be permanently suspended)? If you don't reply within 24 hours, both accounts will be suspended until you decide which one you want to keep.
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You're on Johnny. Johnny does not have Autossl, so it does not provide ssl certificates for you. You need to manually generate and install a new certificate using a service like zerossl to fix this problem. Your current one is expired. Free certificates are usually only good for 90 days, so you need to install a new one a few times a year to keep this warning from appearing. Alternately, you can move to either of our other servers to fix this. Ricky and tommy provide certificates for you through autoSSL.
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You're on Tommy now. Thank you for the donation
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Verified. Moving...
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Please post the transaction ID in this topic.
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These are two other users in the group the system thinks you're part of: https://www.helionet.org/index/topic/41961-suspended-prat87/ I'll let Krydos handle this since he dealt with the last one as well.
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Your account appears to be one of 3 that belong to the same person. Users are only allowed one account.
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What domain needs to be cleaned up? You have 22 different domains/subdomains on your account. Also, what MX record needs removed? Once I know which domain, I'll delete the zone for the mail subdomain and see if I can remove the MX for you as well.
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Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
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[Solved] ASP.NET not working on Tommy Server.
wolstech replied to blkrdev's topic in Customer Service
What's the username of your Tommy account? The email and username on your forum account don't match anything in our system. -
[Solved] ASP.NET not working on Tommy Server.
wolstech replied to blkrdev's topic in Customer Service
ASP.NET is not supported on Tommy. You need a separate account on the Lily windows server to run ASP.NET here (Lily runs on Windows Server 2016 and supports .NET 4.7 and .NET Core 3.1). Do you want me to create you an account?