wolstech

You're suspended for creating more than one account. Users are only allowed to have one account. Which one do you want to keep?

Looks like an issue on your registrar's end. There's no NS records being advertised for that domain: https://bybyron.net/php/tools/dns_records.php?domain=rainsplashmedia.com&rec=NS Our name servers are configured for that domain if you specifically query them, so the issue is your registrar's NS records being missing: nslookup rainsplashmedia.com ns1.heliohost.org Server: UnKnown Address: 65.19.143.3 Name: rainsplashmedia.com Addresses: 2001:470:1:1ee::1002 65.19.154.90

Domain changed. It can take up to 2 hours to take effect.

I disabled the forwarding to stop the excessive mail from being sent, and unsuspended you. Please find another solution for your email, whether that be reading the mail directly on our server via webmail or a mail client, or using an external email provider for your domain. If you need any additional help, please let us know.

The spam filter is definitely present on the new tommy and looks to be turned on (the settings are under the mailboxes, under Mail, click on an address in the list, and you'll see Spam Filter as a tab). The server-wide settings are also identical. Since your account is a legacy cPanel account, it's likely full of weird bugs anyway. There's nothing obviously wrong, but these accounts are ancient and their conversion to Plesk introduced a lot of strange issues that only these accounts experience. The only solution we have for converted cPanel accounts is to reset them and let you rebuild it. You'd have to set your sites backup from backups and recreate your mailboxes if we do that. If you want to go that route, let us know.

The logic is that they'll eventually just delete on its own. We only keep two to start with because both copies must exist for the seamless live migration to work. Users who use external DNS can't benefit from that anyway. We just didn't implement the delete part for Tommy2 since it's both the first test of the system, and because the entire server will retire soon anyway. We also plan to use this code for internal moves down the road where user input is undesirable.

Unsuspended. I disabled node so it won't start on its own and get you suspended again until you fix it. It may take a little while to start working.

The file systems are not shared actually. It's two completely separate copies. That said, good to know about the scheduled tasks, and they could do this in some cases. For example, if it calls a URL to trigger the script, that URL will be called twice if the job is running on both servers. Since the domain's DNS updated to point to the destination server during the move, the new server's data is the data that updates.

I've added a deny from all to .htaccess to block the entire y2ameds.com site until you can clean it up. If this happens a second time, it's likely that one of the extensions or themes you used had a backdoor in it. EDIT: Your logs are full of hacking attempts too. All that traffic from the 172.68.0.0/14 range of IPs are hackers attempting to get into your site. If you rebuild your site, I'd recommend you block that entire range.

All of your permissions are jacked up (files need to be 644, a bunch of things are 444 or even 044 which makes no sense), there's 2 suspicious PHP files in the docroot (ipdi5.php and xynz1.php), and your index.php has been replaced with malware. You got hacked...very common for WP, and it only took like 2 days for it to happen. Delete the entire site and rebuild it.

You have to remove the index.html file that comes in httpdocs by default. I renamed it for you and its working now.

Alias added. It can take up to 2 hours to function. Please ensure DNS is configured for the domain.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

Unsuspended. Do you want me to merge the other account into benyoudz? That way you can still have both websites on the same account. You can host up to 10 sites on a single account.

The script that sets a moved account back up on the destination server wasn't configuring SFTP correctly due to a bug. Any user who has already been moved and is experiencing issues with SFTP not working should let us know and we can manually fix it. Any account moved after about 7PM Eastern today should not experience the problem.

Requests has been installed. The SFTP not working was an issue on our end that has been resolved. Please try again (tommy.heliohost.org, 1373, SFTP) and see if it works?

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

Wordpress is notorious for this as mentioned above. The best way to avoid WP load is to not use Wordpress. WP is pretty much the number one way to get suspended for load. Please see this: https://wiki.helionet.org/misc/wordpress If you get suspended for WP load again, we'll require more information about how you plan to prevent this from happening. Unsuspended.

The domain you want me to change it to belongs to the account you didn't keep. Do you want me to merge the two accounts (so you have the data and domains from both)? Or would you prefer I just delete the second account and change the domain?

Those settings should be correct (SFTP/tommy.heliohost.org/1373), but they don't work for me either. I've asked about it in a staff channel.

Unsuspended. The domain will take up to 2 hours to work. For the software, either should work. I've run flarum before and it worked (though not with 1000+ users). Never tried nimforum. Give both a shot and see how they perform. You can watch your server load here: https://heliohost.org/dashboard/load/ Flarum should be in softaculous, not sure about nimforum. As you grow, you may eventually outgrow Johnny due to the load limits, which cannot be increased at the moment except by moving to a VPS (eventually, moving to Morty will be an option for this, that server won't have load limits when released, and instead will charge a monthly fee that increases based on load). If you outgrow Johnny before we release Morty, you can move to a VPS and later to move to Morty too. EDIT: The domain change failed...

Domain added. It can take up to 2 hours to start working.

No, you did not need to create another account. You needed to contact support. Odds are the issue was related to either software on your account that was broken or a misconfiguration in DNS. Which account do you want to keep? Once we know which one you actually want to use, we can look into the errors you were experiencing.

That account is permanently banned for advertising the sale of DoS and/or botnet services. Such services are prohibited under our Terms of Service as illegal activity since their primary purpose is to intentionally abuse, disable, harm, or otherwise cause the improper operation of their target. The sale of such services may also be illegal in the United States under federal law.