wolstech

See https://helionet.org/index/topic/57459-krydos-character-encoding/?do=getNewComment

You can't change the server encoding because it would affect everyone and likely break other users. If the server encoding needs to be changed, you'd need to buy a VPS instead so you have your own server to run with a different encoding. That said, I'm not sure if there is another way to make this work. Krydos would be the one to answer.

Additional space is not free and must be purchased. It costs $5/1000MB and there is a maximum of 6000MB for any one person on the shared hosting service. If you've donated, please provide the transaction IDs of the donations and we can add the space to your account.

The upload_max_size and post_max_size have been increased to 50M. It may take up to 2 hours to take effect. I'm not sure why this was still on 8M and 2M for your domain...these two values should've automatically defaulted to 50M for both based on the service plan for the 2000MB account.

Duplicate request. https://helionet.org/index/topic/57458-your-account-is-ready-to-transfer-to-plesk/?do=getNewComment

A replacement invite has been sent to you. Please check your spam folder for it, gmail is known to mark them as spam.

Please check your email.

An invite for a replacement account has been sent to you. It may be in your spam folder.

What was your old account's username?

Yes. Just be aware Postgres has no admin tools provided here. You will have to either request remote access on the forum after you create a database and database user then use something like pgadmin on your PC to manage it, or you have to upload a tool like adminer to your account if you want to manage postgres databases through your browser. Django is supported, but sometimes is challenging to get running. If you have issues getting that working, feel free to ask for help and we can take a look.

The internal server error was because you had deleted your httpdocs folder. Do not delete this folder as the files to publish on your site must go inside. That said, we discovered that you're in violation of the terms of service for attempting to offer a High Yield Investment Program. These are illegal in the USA where we are based. Since it is not set up yet, please delete the HYIP program within 24 hours and use your account for something else. If you proceed with setting up a HYIP on your account, you will be permanently banned for illegal activity.

A description of the issue and your account's username are needed in order for us to provide assistance. What are you having trouble with?

https://helionet.org/index/topic/57221-website-offline/

Invite sent. Note that it is for a Johnny account due to Tommy being rather full at the moment (and Johnny is faster at the moment anyway).

It was for failed SFTP logins. Unblocked.

Multiple accounts. See mrmaru88 jxtrunk and udumyid. You're suspended because we have reason to believe you have 3 accounts. You're only allowed to have one. Since you're posting from mrmaru88, I'll assume that's the one you want to keep. Unsuspended.

The links to reset passwords expire quickly. I've sent you a new one to try again.

I'll have Krydos check this one more time, but it's possible if not likely that this issue is on your end. Some networks (notably schools and workplaces) block the ports required for postgres remote access to function. If you cannot get this to work and Krydos doesn't find anything wrong, you will need to upload a script like adminer and use that to work on your database instead.

Please check your email for a link to reset your password.

Domain changed. It may take up to 2 hours to work. Please ensure DNS is configured.

Krydos would be the one to do this, but I'm not sure anyone has asked for this one before though, so not sure if it's supported.

You use an FTP client. Lily has NO control panel or user interface. The instructions are in the forum PM that I sent. Note that the information in our system shows a different forum account (username csc), so you need to check that account’s PMs. That account’s email address matches the email address this case was sent from.

The 403 is indeed because nothing is uploaded. The domain is working for me as well...

Krydos has to do this for you.

Domains added. They may take up to 2 hours to work. Please make sure you set DNS to the IPs shown in Plesk since you're using Cloudflare.