Thanks for the quick support! Have you changed anything concerning type of passwords allowed? I'm having trouble changing my password. The change is supposedly being approved but the site says that the username or password is incorrect. The login problem is not with the cPanel(I never reset the password there), but with https://www.heliohost.org/login/ I use password that look like this(examples only!): ?fLM'uZSV$#Jkeif3cw6HLnc.AHh<Rj$ )qP|=Iki9cJ}G6,wG%f=)'|'q4yC(62s nB/oyz"k_5[ubR~Y@8|NIG8Hp@]X%>{+ Are they a problem? Best Regards Krax