Ice IT Support

DNS changes require 24 hours to take affect. Wait 24 hours and try again.

A file called error_log should be created in the same directory as your script.

It is working for me now. If you are still having issues please clear your cache. Since Johnny runs services, such as ASP.net and Java it is more unstable and occasionally has downtimes. If there was a red mark by Johnny, that means the server is down.

Please clear your cache.

If there is CSS code that you use across multiple pages, I would recommend creating a css file (.css) and linking it in your HTML pages (this goes in the head section). <link href="/path/to/document.css" rel="stylesheet" type="text/css"> That way, if you want to update CSS for multiple pages, you only have to change one file. CSS code you only use for one page is fine in the same document. Of course there aren't any rules that say you can or can not have CSS and HTML on the same page, it is up to how you want to manage your websites. Hope this helps!

Your account is listed as inactive in our database. Please use http://heliohost.org/home/support/scripts/renew to renew your account.

I have reset your password and sent an email to the address registered with your account. Also, notexchange.co.cc appears to have expired in 2010 according to the co.cc Whois.

The domain script has worked fine. Your main domain is now set to fyrelore.com, however it does not appear to be registered.

cPanel shows that all databases are empty even when they have data. This is normal, although the reason is unknown. To check if your data is still there, open phpMyAdmin. I don't know what happened to your users, but go ahead and re-add them to the databases. As long as the data in the database is preserved, adding the user should be no problem. I would recommend making regular backups of your data since it is not HelioHost's responsibility to keep backups for users.

Your site does not give me the queued message, nor does the account show as queued in the database. Perhaps try clearing all browsing data?

Please clear your cache.

Where it says on line 302 <a href="../'.index.php'?editmsgcontent=true" Replace with <a href="../index.php?editmsgcontent=true"

Could you post the entire script please?

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I am not finding that account in the database. Feel free to create a new account.

This is what the database says There is a limit of 2 cron jobs per day. Keep to this limit. Your account has been unsuspended

As long as you see "index.phpcp" in the navigation bar of your browser, your login has been logged. All three methods you mentioned will work fine. Of course it is always a good idea to keep backups of your site as well.

Your account was suspended for sending too many emails. Keep the emails under 50 per day. Your account has been unsuspended.

Is the issue your cPanel login?

phpinfo() will only provide information on PHP. This article should help, it allows you to pull different information about Ruby and Rails through an application: http://blog.aizatto.com/2007/05/30/what-version-of-ruby-am-i-using/

Running PHP scripts is as simple as loading the page in the browser. In this case, you would create a file called symlink.php containing the following: <?php symlink("/home/username/app_name/public","/home/username/public_html/app_name"); echo "Link created successfully!"; ?> Of course either method works, but using PHP scripts does not add to your cron job limit.

Your account was suspended for sending too many emails. Try to keep you sent emails to around 50 per day. I have unsuspended your account. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

You all ready have an account, this is why you cannot create your account. username: lzyshprd domain: lazysheepherd.heliohost.org Users are only allowed one account unless they explicitly ask for permission first. EDIT: Suspended account issue split to http://www.helionet.org/index/topic/13127-suspended-lzyshprd/

Cody's response time is really slow this morning. I'm not an admin so I couldn't give an exact reason. Perhaps try again when response time is faster. You will notice the difference in speed of the home page.

Paypal does allow credit card payments.