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Everything posted by Ice IT Support
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Username, domain?
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[Solved] Suspended:wwrcorp
Ice IT Support replied to wryals's topic in Suspended and Queued Accounts
Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. -
[Solved] Suspended : Bahisana
Ice IT Support replied to by_error's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. -
http://www.helionet.org/index/topic/13557-solved-external-postgres-connection/page__pid__83741#entry83741 Looks like there was a port issue that has been resolved. Your host name was correct, I thought you were connecting through cPanel. Try it when Johnny's issues are resolved and let us know if you have problems.
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[Solved] Suspended: Canbuy
Ice IT Support replied to canbuy's topic in Suspended and Queued Accounts
Your account was suspended for sending too many emails. Please limit your emails to 50 per day. Your account has been unsuspended. -
It's loading fine for me. Try clearing your cache again and using Ctrl+F5 to reload the page.
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Hostname should be localhost
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cPanel username is minevici, be sure you are typing this with all lowercase letters. Also, your last login is listed as today (10/3/12). Is it working for you now?
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Your last login is listed as today, October 3rd. Are you able to login now?
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
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Our servers are set to Pacific Time (-0800). Be sure you are converting the time accordingly.
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[Solved] Suspended: Medooooo
Ice IT Support replied to medooooo's topic in Suspended and Queued Accounts
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. -
Username is grvstopmp, all lowercase. I have reset your password and sent a message to the email you registered your account with.
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Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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[Solved] Suspended: Mobitric
Ice IT Support replied to mobitricks's topic in Suspended and Queued Accounts
You were suspended for sending too many emails. Please limit your emails to 50 per day. I have unsuspended your account. NOTICE: This is your second suspension. Your third for this issue could be permanent. -
[Solved] Suspended: B3Amos
Ice IT Support replied to b3amos's topic in Suspended and Queued Accounts
Your account was suspended for inactivity, because the last time you logged in was August 20th. To reactivate your account, please visit http://www.heliohost...t/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated. -
I think Google purposely ignores meta tags due to the ability of them being abused.
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Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
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[Solved] Suspended: Roaim
Ice IT Support replied to buletin_aim's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. -
I would recommend using the FileZilla FTP client. Windows Explorer isn't the best for connecting to Unix-based systems.
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public_html is the one to use. www is a symlink to public_html created by cPanel, it doesn't work well though. There is a software section in cPanel towards the bottom that includes a hit counter. You could also Google it, there are many out there free for use.
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The gem dependency issues would be caused by something not being installed. What gems do you need installed?
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This might help http://wiki.helionet.org/Deploying_a_Rails_application_on_HelioHost
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[Answered] Password Protect Directories Help
Ice IT Support replied to Shitatsu's topic in Questions
I have a few friends that use Frontpage. Of course now they are asking me to redo their sites...