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Everything posted by Ice IT Support
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[Answered] Access Webmail From Subdomain Link?
Ice IT Support replied to GLaDOS's topic in Questions
webmail.yourdomain.com -
Hello, I'm From Hong Kong, I Have Something To Say
Ice IT Support replied to 6611ww's topic in Questions
I do not understand what you are asking, could you explain a bit more please? -
Would you like me to reset it for you?
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I Need A Website That When You Go Back With Your Browser It Despear
Ice IT Support replied to gckarl's topic in Questions
Are you using a server-side programming language for your site, such as PHP, Python, or Java, etc.? EDIT: A better question to ask is: why do you want this for your website? It (in my opinion) is pointless unless you have a form on your webpage. If it is the case of a form, browsers automatically implement this functionality. -
I Need A Website That When You Go Back With Your Browser It Despear
Ice IT Support replied to gckarl's topic in Questions
Do you mean, when you hit the back button, it gives you the "Page Has Expired" error? -
[Solved] Suspended: Rahul758
Ice IT Support replied to rahul758's topic in Suspended and Queued Accounts
Your account has already been unsuspended. If you still see the suspended page, clear your cache. As Krydos said, you were warned before. This is your last chance to fix it. Please be sure to do so. And, if possible, I would recommend testing your site locally BEFORE uploading to HelioHost. -
There is no bandwidth limit, however other resources are still monitored. The most common cause of MySQL load is not closing connections properly or opening and closing more than one connection per script/page. For scripts that use MySQL, I recommend opening the connection at the top of the page, and closing it at the end. You only need one connection per page for MySQL.
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There is no way, since it would not be fair to make exceptions for some users and not for all. Setcronjob.com will work fine, many HelioHost users have successfully deployed it on their sites.
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[Solved] Suspended: Coldwin
Ice IT Support replied to Coldwin's topic in Suspended and Queued Accounts
Done. -
We can't see passwords in plain text, so I reset your password and emailed the new one.
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[Solved] Request To Delete Account On Johnny Server
Ice IT Support replied to oninski's topic in Customer Service
You may delete your account using http://heliohost.org/home/support/scripts/delete -
[Solved] Suspended: Coldwin
Ice IT Support replied to Coldwin's topic in Suspended and Queued Accounts
That is the note in the database. -
[Solved] Are There Problems With Stevie?
Ice IT Support replied to stgeorge's topic in Customer Service
I noticed this too, what's interesting is http://heliohost.grd.net.pl/monitor/ did not detect anything. Stevie is fully functioning at the time of this post. -
[Solved] Suspended: Cmcons
Ice IT Support replied to cmcons2's topic in Suspended and Queued Accounts
Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. -
[Solved] Suspended: Benacho
Ice IT Support replied to Benacho's topic in Suspended and Queued Accounts
The account "benacho1" has been deleted, and the account "benacho' is listed as active. If you continue to have problems, please clear your cache. -
[Solved] Suspended: Cromarko
Ice IT Support replied to Coldwin's topic in Suspended and Queued Accounts
Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. -
Users are limited to run two cron jobs per day. Also, cron jobs are deleted after they run if they have been set to run once. If you need more cron jobs than the two per day, I suggest using a service such as setcronjob.com
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Yes, that's correct.
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[Solved] Suspended: Cromarko
Ice IT Support replied to Coldwin's topic in Suspended and Queued Accounts
You requested the suspension, stating your account was hacked: http://www.helionet.org/index/topic/13664-answered-website-hack-please-help/page__p__84082?do=findComment&comment=84082 Are you ready to patch up the security holes? -
Yes, Stevie has the newer version of Python (2.7), Johnny runs version 2.4. You will have to move to Stevie, I do not know when Johnny will be upgraded.
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[Solved] Suspended: Benacho
Ice IT Support replied to Benacho's topic in Suspended and Queued Accounts
You have two accounts on Stevie, benacho and benacho1. benacho1 is currenly inactive, benacho is active. Users are only allowed one account per server, which do you wish to keep and which would you like me to delete? -
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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Merged duplicate topics.
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[Inactive] Catch-22 Adding .hu Domain To Heliohost Site
Ice IT Support replied to falco1's topic in Customer Service
HelioHost's configuration does not allow for the addition of domains that are not already controlled by the nameservers. This prevents the addition of domains not owned by HelioHost users. Understandably, some registrars want to verify their users are not moving their DNS to servers they do not own or control. An admin should be able to add the domain and override HelioHost's configuration for you.