Ice IT Support

I am currently getting a directory listing.

Your account has been deleted.

Please post the following information: Your cPanel username Your main domain The server that you are on

The ggym account has been deleted. Your domain, www.gracegym.ca should be available to add to your ghealth account in 48 hours. Thank you for being cooperative and patient while we work out your accounts! I apologize our system isn't the best for these situations.

I can merge, what needs to be merged? EDIT: Nevermind, figured it out.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I am having this problem as well. We will have to wait until the admins fix it.

I am having this issue as well, Stevie was out earlier today for about two hours, admins are looking for possible causes. This is most likely a result of whatever happened.

Looks like Hurricane Electric gets them from Connex Internet Service.

Oops! Why did I not remember that...

We also have users that assist on our IRC chatroom, if that is something that also interests you. Our services are community-based, as Shinryuu said, the best way to help us out is by volunteering!

Your account was suspended, but no reason was given. I have manually unsuspended your account.

Your main domain is still listed as erikgruber.co.cc. Are you still unable to access your account?

I don't recall increased web space as an award, and it is unlikely to happen. If you are storing photos, videos, or other downloadable files, I recommend using services such as YouTube or Dropbox. Both services provide permalinks you can use on your website.

I can completely delete the ghealth account, which will remove gracegym.ca from our system. You could then add it to your ggym account. Would you like me to do this?

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Again, be sure to check festival.php. The most common cause of high MySQL load is improperly closed connections, or multiple connections per page. Only one is needed per page.

I'm sorry, I cannot unsuspend your account at this time.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Check your file permissions. Files should be set to 644, and directories inside public_html to 755.

So once you have an account setup with your new registrar, they will give you nameservers. You will change ns1.heliohost.org and ns2.heliohost.org to the nameservers given by your new host. Then allow 24 hours for changes to take effect.

root@HQ-net-s-2:~# ping -c 4 ns1.heliohost.org PING ns1.heliohost.org (65.19.143.3) 56(84) bytes of data. 64 bytes from 65.19.143.3: icmp_req=1 ttl=56 time=63.8 ms 64 bytes from 65.19.143.3: icmp_req=2 ttl=56 time=62.8 ms 64 bytes from 65.19.143.3: icmp_req=3 ttl=56 time=63.0 ms 64 bytes from 65.19.143.3: icmp_req=4 ttl=56 time=62.8 ms --- ns1.heliohost.org ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 15210ms rtt min/avg/max/mdev = 62.809/63.165/63.878/0.459 ms root@HQ-net-s-2:~# ping -c 4 ns2.heliohost.org PING ns2.heliohost.org (64.62.211.133) 56(84) bytes of data. 64 bytes from ns1.heliohost.org (64.62.211.133): icmp_req=1 ttl=56 time=62.7 ms 64 bytes from ns1.heliohost.org (64.62.211.133): icmp_req=2 ttl=56 time=63.4 ms 64 bytes from ns1.heliohost.org (64.62.211.133): icmp_req=3 ttl=56 time=61.7 ms 64 bytes from ns1.heliohost.org (64.62.211.133): icmp_req=4 ttl=56 time=63.2 ms --- ns2.heliohost.org ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3014ms rtt min/avg/max/mdev = 61.732/62.795/63.475/0.715 ms How odd... Probably because I use OpenDNS, now that I think about it...

PHP and Perl are server-side languages, they work in any browser. The code I use for my site gets the current page URI, then adds the class .current to the link of the current page. You could then use CSS to style .current however you plan to set it apart. <ul> <li><a href="/" <?php if ($_SERVER['REQUEST_URI'] == "/" || $_SERVER['REQUEST_URI'] == "/index.php") echo "class='current'"; ?>>Home</a> <li><a href="/link" <?php if ($_SERVER['REQUEST_URI'] == "/link") echo "class='current'"; ?>>Link</a> <li><a href="/link" <?php if ($_SERVER['REQUEST_URI'] == "/link") echo "class='current'"; ?>>Link</a> <li><a href="/link" <?php if ($_SERVER['REQUEST_URI'] == "/link") echo "class='current'"; ?>>Link</a> <li><a href="/link" <?php if ($_SERVER['REQUEST_URI'] == "/link") echo "class='current'"; ?>>Link</a> </ul> There are certainly more efficient ways to do this, most likely in other languages than PHP. This is just a quick example that works. Replace /link with your URI.

Your IP most likely isn't blocked. See http://www.helionet.org/index/topic/14237-no-access-to-heliohost-at-all/

All domains (main domains, subdomains, parked/addon domains) require 24 hours to be setup. Try again once that time has elapsed.

We cannot merge accounts, you will have to backup your data from the ggym account. Once that is done, we suspend the ggym account, unsuspend the ghealth account, and you can upload your ggym data from your backups. Let me know when you have backed up ggym.