Ice IT Support

Try clearing your browser cache and your computer's DNS cache. On windows the command is ipconfig /flushdns

Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.

Blog maybe? Blogs are always fun. You can spread them to friends, family, co-workers, etc. If you update it regularly and make it interesting, traffic will start to flow.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. PLEASE NOTE: This is your second suspension for this issue. A third suspension for high server load may be permanent.

Welcome aboard! cl58services.co.cc is is indeed dead since co.cc mysteriously disappeared. The new location (cl58.tk) does not have the support FAQ. I found this: http://www.helionet.org/index/topic/5055-support-faq-read-this-first-updated-050111/. Hopefully this answers some of your questions, otherwise feel free to use the search! If you are unable to find your answers, creating a new topic is no problem. The HelioHost community welcomes you and bids you happy hosting!

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for the following reason: Malware. 1 file(s). PHP.C99-5 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You were suspended for having multiple accounts: cross3d3, reedreed, steve3d3, steve3n3, steve3t3, stndxx, and xstnxx. Please choose which account you would like to keep.

Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

If you want two accounts, one to use for JSP, simply ask! It's okay to ask

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You were suspended for having multiple accounts: rdmbrla, rdmrs, aswenger, and rdmtcmi. Users are only allowed one account. Please select the account you wish to keep.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You may only have two accounts (one on each server) if you are testing services Johnny offers that are not on Stevie. As Shinryuu said, both servers offer PHP, therefore you may only have one account.

I'm sorry, I cannot unsuspend your account at this time. Please wait for an admin to examine your account.

You were suspended for having multiple accounts: panela, automoti, ser, donabent, especial, googlucu, guerra, mundo, and virtual. Please select the account you wish to keep, the others will be removed.

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for running 10 cron jobs in one day. Accounts are limited to running two jobs per day. If you need more cron than the amount provided, please consider a free service such as setcronjob.com. Your account has been unsuspended.

Your account was suspended for the following reason: Malware. 2 file(s). Exploit.E107-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you plan to use your account for FTP service and you have lots of customers/lots of traffic, I would recommend using a different service. Our servers don't have enough CPU load for that. I apologize for any inconvenience.