rdm_tcmi

Unfortunately, there has been a misunderstanding. Indeed (as I had requested), account "aswenger" was un-suspended (and account "rdmtcmi" suspended) for a while late last evening (my time). However, I did not make my backup of that account's data at that time, because it was late and I was tired, and I needed to finish dealing with several more immediate issues. I was going to make the backup this morning. However, I now see that account "aswenger" has indeed already been re-suspended (and account "rdmtcmi" again un-suspended), before I could make my backup. Please un-suspend account "aswenger" (and temporarily suspend account "rdmtcmi") so that I can backup that account's data. Thanks, "rdm_tcmi"

Shinryuu, account "aswenger" is now unsuspended & working again -- thanks!!! also -- no more caps, ever. (fyi: i used caps not to "shout", but rather to simply & effectively draw attention to the important points that i wanted to ensure would not inadvertently go unnoticed somehow. perhaps underlining or italicizing critical words would more clearly convey my actual intent.) thanks again. "rdm_tcmi"

Okay, Account "rdmtcmi" has indeed been RE-Suspended. BUT, account "aswenger" is NOT UN-Suspended. The WebSite at http://aswenger.heliohost.org still shows "HELIOHOST ACCOUNT SUSPENDED", PLUS I canNOT Log-into that account's cPanel (it responds with "Login Attempt Failed!"). Thanks again, in-advance. "rdm_tcmi"

a. HelioHost username == aswenger b. HelioHost server == Stevie c. HelioHost main domain == ardymswenger.heliohost.org If it's still possible, please UN-Suspend this hosting account, so that I can backup its data. Thanks, "rdm_tcmi"

Thanks for the response !. I didn't previously recognize that HelioHost restriction. It's a very, VERY unfortunate restriction, but understandable (I suppose). I most need to KEEP this WebSite: a. HelioHost username == rdmtcmi b. HelioHost server == Stevie c. HelioHost main domain == russell-d-mcarthur.heliohost.org Thanks !! "rdmtcmi"

a. HelioHost username == rdmtcmi b. HelioHost server == Stevie c. HelioHost main domain == russell-d-mcarthur.heliohost.org My hosting account is apparently suspended. This is UNWARRANTED, I believe, because I last updated the WebSite's content -- by using its "cPanel" CONTROL-PANEL !! -- on JAN-15, which was only (29) days ago and therefore less than the critical "inactivity period" of "one month" !. (Also, the "this page" reactivate-Link on the Suspension-notification WebPage does NOT work !!.) (Also, I have cleared my (2) Web-Browsers' caches -- repeatedly.) Please UN-Suspend and RE-Activate !!! Thanks, "rdmtcmi"