KazVee

Please do not create multiple posts for the same issue. Your account was suspended for breaking the Terms of Service, specifically the part that says users are only allowed to have one account: https://wiki.helionet.org/accounts/suspension-policy#duplicate-accounts Which account would you like to keep?

Hello, your account has been reset. Please check your emails for a new invitation link. Since a reset deletes all your files, we made a full backup before the reset, just in case you discover you needed something. You can download the backup from https://heliohost.org/backup/ if you need it. Here are the instructions for extracting your data: https://wiki.helionet.org/tutorials/plesk/account-backups

Hello! Both the domain and subdomain have been added, but it may be up to 2 hours before they are fully working. After a full 2 hours, if they are still not working for you, please clear your browser cache.

Hello! Users cannot add or change domains themselves yet, but an admin can make the changes for you. Please let us know the domain you would like added to your account, and we can add it for you. Many thanks!