MoneyBroz
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Posts
1,370 -
Joined
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Last visited
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Days Won
51
Everything posted by MoneyBroz
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You were actually suspended for using 10037.70 CPU. make sure to adjust your software to stay under 10k CPU and 200 GB of memory. You can keep track of your load at https://heliohost.org/dashboard/load/. Unsuspended
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This support request is being escalated to our root admins.
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[Solved] Issue with Storage Space Upgrade
MoneyBroz replied to emmanuelfosso206's topic in Customer Service
Please do not create multiple topics for one issue. a root admin will investigate the issue when they are available. -
[Inactive] Issue with Storage Space Upgrade
MoneyBroz replied to emmanuelfosso205's topic in Escalated Requests
This support request is being escalated to our root admins. -
Domain added. it can take up to 2 hours to start working.
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All of your domains appear to be working now. marking as solved.
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i went ahead and readded the domains on your account before the reset. they should start working in about 89 minutes.
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Account has been reset and a new invite has been sent to your email.
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It turns out that your account is corrupted and needs a reset. i made a backup of your account which you can download at https://heliohost.org/backup Let us know when you are ready for the reset.
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it's nothing on your end. i removed and readded the domain to your account about 30 minutes ago. you can check again in about an hour and a half to see if it is working.
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Domain added. it can take up to 2 hours to start working.
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This is occuring due to the active maintenance on johnny. You can read the news post below to learn more.
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Unsuspended. it may take a few minutes to start working again.
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Domain added. it can take up to 2 hours to start working.
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Domain added. it can take up to 2 hours to start working.
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You were suspended for having more than one account. which one would you like to keep?
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Domain added. it can take up to 2 hours to start working.
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[Solved] my Acount Suspended
MoneyBroz replied to vahid2535's topic in Suspended and Queued Accounts
Your account is suspended because we have reason to believe you are affiliated with (or reside in) the country of Iran. US Federal regulations prohibit HelioHost from offering services to users affiliated with Iran. -
Domain added.
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[Solved] add a new domain to my hosting - my user is (b3t0r0ck)
MoneyBroz replied to b3t0r0ck's topic in Customer Service
Domain added. it can take up to 2 hours to start working. -
Domain added. it can take up to 2 hours to start working.
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Domain added. it can take up to 2 hours to start working.
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No problem
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The rebuild has started and you will get an email once it has finished. this rebuild is free, but if you need another rebuild prior to 2025-06-22 it will cost $1.
