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Posts
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Everything posted by Sn1F3rt
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[Solved] Can't access server and transfer files via FTP
Sn1F3rt replied to roguitar's topic in Customer Service
Yeah it is. It's not even working for me.- 16 replies
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[Solved] Can't access server and transfer files via FTP
Sn1F3rt replied to roguitar's topic in Customer Service
That's not any of your fault. That happens when the server is down. Try again after sometime... It should work alright.- 16 replies
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You may register with your old email. Anyways Tommy's formatted and your previous account no longer exists. However that might conflict with the backup system.... So just give it a try.
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That's because Tommy's been rebuilt and your account no longer exists there. After he's back, a public announcement will be made filling which you'll be able to recreate your account. Go ahead and download your backup from https://www.heliohost.org/backup .You can choose to wait until Tommy's back or create a temporary account on Ricky too Tommy's back. For that you can receive a Ricky invite if you're a donor, else you can signup at midnight UTC when registrations open up.
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Try clearing your cache or flushing your DNS.
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Me? For failed IMAP. How come? I hardly use the mail service on Johnny. Also I was talking about not being able to access Ricky homepage. EDIT: Nevermind. Everything's back again. Pretty weird though.
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Try using a proxy: https://proxysite.com
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Yep loaded right now. Does it show an error for you?
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Hello, Mind checking if my IP got blocked somehow. Ricky works when I view using a proxy but doesn't work from my browser.
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Question 1: That's because Tommy has been formatted and your account doesn't exist there. Question 2: Tommy's accounts haven't been recreated. After he's back a public announcement will be made following which , you'll have to recreate your account manually. Question 3: As mentioned above you'll need to recreate your account when Tommy's back. Question 4: I would suggest you to PM a personal mail account(ie, Gmail or something like that) to Luigi123 wherein he'll send you your backup.
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HelioHost Server Monitor (created by Piotr GRD)
Sn1F3rt replied to Piotr GRD's topic in Customer Service
It's not updated in real time. But that doesn't mean that the page isn't updated. It updates, but after sometime. If there's another VM on Sparkie, then he's gonna make it. -
Yeah wolstech, agreed. Also, with PHP that should be a lot more easier to code.
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No, there no way out other than waiting. Sorry for the inconveniences faced.
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[Solved] Temp move to Ricky until Tommy is fixed
Sn1F3rt replied to robev's topic in Escalated Requests
That's due to high server load. It will run when Apache restarts next on Ricky. -
Tommy is currently being rebuilt. That's the reason why it's showing the message. After he's back you can recreate your account. For now, go ahead and download your backup using your previous Tommy credentials: https://www.heliohost.org/backup @wolstech: Ah! So close.
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Java access is given on an automatic basis... So there's no way to speed it up. When it's removed from inactive users it's given to users like you. The estimated date is only a gross estimate.
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Tommy isn't back. It's just that cPanel has been installed today and that's functioning. Most of the configurations are still left. When he's back, an official announcement will be made so you needn't worry.
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Johnny is perfectly alright. Loading perfectly for me.
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Don't post multiple threads. One post is enough. BTW your domain is working.
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Tried using a proxy too, working fine. Moreover, his domain does resolve: https://dnschecker.org/#A/blackbos.heliohost.org
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[Solved] Suspended Account: Alfonso
Sn1F3rt replied to alfonso's topic in Suspended and Queued Accounts
It's not your fault. Tommy is being rebuilt, so it's been formatted. After he's back, an announcement will be made following which you can recreate your account. -
Your website is working for me.
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Tommy has been formatted. None of the previous accounts exist on Tommy. Also, Tommy's just got the cPanel installed of late. They're are many pending configurations to be done. When he's ready to be made public an announcement will be made following which you can recreate your account.
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[Solved] Account Reactivate - Tommy
Sn1F3rt replied to jmccrary's topic in Suspended and Queued Accounts
Tommy has been formatted. None of the previous accounts exist on Tommy. Also, Tommy's just got the cPanel installed of late. They're are many pending configurations to be done. When he's ready to be made public an announcement will be made following which you can recreate your account.