Sn1F3rt

Tell me something do you have a backup of your website and is it urgent to have your website back?

Yeah that's because the Tommy server could not be stated.

Your account isn't suspended. After the recent Eddie reboot Tommy server had crashed due to a hard drive failure. The admins are trying their best to have it fixed but if it's not possible to get it up without replacement of the HD, you will be given a backup of your data which you'll be able to install on a temporary account on Ricky thereafter. See this: https://www.helionet.org/index/topic/36440-tommy-downtime/?do=findComment&comment=161310 for details.

They're will definitely be another attempt to boot Tommy but only after all backups are done to avoid loss of any data.

You will have to wait for that. Krydos is preparing the backups for every one. Once it's done an announcement will be made wherein you will be able to download the backup.

No idea.... Krydos can answer that question rather.

Yeah we will.

Backups will be made available once Krydos is done with all accounts on Tommy, provided Tommy doesn't boot up which will solve the entire problem. This is one reason why users are encouraged to take frequent backups. If you'd done that, you could create a temporary account right away and start working.

Please point your nameservers to ns1.heliohost.org and ns2.heliohost.org through CF since you're using that. There some misconfiguration as your domain doesn't have the A record https://dnschecker.org/#A/alakar.ga

For me, I guess it's because my Wifi connection was lost after I clicked on Post. Then again when I switched on my mobile data, the page reloaded which caused it to be posted again.

When will it be back up? I heard that the server is getting replaced.No server is getting replaced.. Just that we're going to have a new one. (That isn't a replacement for Tommy... Maybe an extension to it).

Who says Tommy is gone? Tommy is a virtual server on Eddie. HelioHost admins have a scheduled data center visit next month wherein they shall be replacing the faulty hard drive. If nothing can be sorted out now, you will receive backups of your Tommy account which you can restore by creating another account on Ricky for the time being. Getting Sparkie just means getting a new server... Doesn't mean Tommy is gone. And one more thing. HelioAdmins are but volunteers who have their personal life. Still Krydos is dedicating most of his time trying his best to fix Tommy or at least keep all the data secure. So please don't be rude enough to talk like that.

Yeah so now you should wait for an Apache restart on whichever server you are. It should tat at max 24 hours after which the issue will be resolved.

The website - milindpurswani.com - is loading for me.

Yes you are... provided the available slots for the day aren't filled. I hope you get what I mean.

I'm okay with Johnny. I run an HTML script and it works out pretty well. Nowadays there isn't so much downtime too as before. My monitor reports a downtime once in a while that too lasting for a few minutes (not exceeding 5 minutes).

I hope you don't encounter such problems here. FYI signups open at midnight UTC.

Most probably it can be done. An administrator can confirm that. Yes you can have unlimited subdomains.

2. Or you can make a $1 recurring donation (or $12 at once) to avoid your account from being archived. This won't increase your limit but it will give you special status.

Yeah so wait for the Apache restart on Johnny and your account will be functional. EDIT: Your account is now active. Login at the main website or here: https://johnny.heliohost.org:2083/ Kindly confirm your site is working so that this topic can be marked as solved.

You signed up for the hosting. At that time which one did you sign up for? Johnny or Ricky. I can't check because I amnt a moderator to check it through WHM.

Please have patience. One of our servers has crashed which has led to a big problem. The administrators are busy fixing that. Still finding time Krydos had fixed the problem due to which your account wasn't being created. It will be resolved the next time Apache restarts on your server (amnt sure on which server you are). It should be resolved within tonight maximum.

Please see wolstech's last post in this thread: https://www.helionet.org/index/topic/36447-re-open-of-my-account-suspended/

He wants his email service to be fixed.

Whoa! That's a ton of good news. You guys do such an amazing job that you deserve an expansion of your services. I have been associated with HelioHost for the last 2.5 years. My profile shows that I joined this February, but that's the time I changed my username. Of course I started being active on the forum early this year coz I felt a social responsibility. Initially I honestly knew nothing about web designing. I just knew I needed to have a domain and hosting. From various YouTube tutorials I learned of Freenom. I got my first domain and had it hosted on Byethost. Subsequently I quit Byethost and it's resellers when I became aware of things like SSL certificates and DNS records. Many companies claimed to offer free hosting like FreeHosting.com, GoogieHost, 5gbfree, Qualispace but all of them had one or the other restriction. I have always been financially weak due to which I could never and still can't afford paid hosting. It was then that I came across HelioHost that too by chance. I thought I would again encounter the same restrictions. But I was amazed after creating an account on Johnny. Everything was without restriction. All the services were available. It was truly a big time in my life. One month I managed to save $5. Coincidentally the Lily fundraiser was going on at that time. So I donated that amount. Sorry but I could not donate for Sparkie. I'd thought I would but I couldn't. In today's world people have become so selfish that no one offers a morsel of food, HelioHost offers us the whole lunch for free. Thanks to HelioHost, today I have mastered concepts on web designing. I have also acquired a free VPS thanks to GitHub Education Programme. I have become, if not proficient, still very good at the Linux command line. It all started with HelioHost. I can't do anything but remain grateful to y'all for your wonderful service. I take this opportunity to say a big THANK YOU to y'all. That's for all the excellent services you offer. Thanks for the amazing support. Thanks for your coordination in all our problems. Thanks for your day and night availability. Thanks for everything!