Krydos

It might be that the Hestia Snappymail doesn't support Ubuntu24 yet. We've had dozens of users using Hestia on Ubuntu 24 for the last 8 months or so and no one has reported any issues. If you want we can do another free rebuild to see if Snappymail works better on Ubuntu 22. Since it looks like it might be an OS compatibility issue, not your fault, we won't charge you. RDNS for VPS112 is now set to dmcrac.org

Each IP can only point to one domain for reverse DNS.

Sure, what domain do you want the domain to point to?

Yep.

Your VPS is rebuilding, and you'll get an email in about 45 minutes when it is done. Your next free rebuild will be available on 2025-03-15. If you need additional rebuilds prior to that date they can be purchased for $1 each. We used to allow unlimited free rebuilds, but one jerk abused our generosity and requested about 50 rebuilds in a single month so he ruined it for everyone.

Ok, your VPS has Hestia installed with Snappymail for webmail. I set Snappymail to use the domain webmail.dmcrac.org, but since you haven't created the A record yet we can't test it or see if the password reset works. Let us know once you create the webmail subdomain. To login to Hestia follow these instructions: Login to SSH: ssh dmcrac@65.19.154.78 Reset the admin password: sudo /usr/local/hestia/bin/v-change-user-password admin newpassword Go to https://vps112.heliohost.us:8083/ Type username admin Type the password from step 2 that hopefully is stronger than newpassword. Yes, you can change the SSH port to something else if you want. There is tons of bruteforce bots trying random usernames and password on port 22, so just moving it to a different port stops 99% of them. You can also disable password authentication entirely and use private keys if you want to increase the security even more.

I took a look at Rainloop, and it looks like their repo was archived 3 months ago and there will be no further development. People are recommending a fork of Rainloop called Snappymail instead that is still actively being maintained. I can always install Rainloop if you'd prefer though, but there may be unpatched vulnerabilities.

Your VPS is now 14 days overdue, and it seems like you ignore our emails until you get a downtime notification. I guess we'll power your VPS off again, and see if that will help you to respond to us. If you're having trouble with PayPal we do have a brand new Stripe account that might work better for you. You could also switch to a 6 month plan, so if a payment fails it won't affect your website's uptime as much or as often. You even get a 10% discount for paying 6 months in advance as well.

I finished the account creation for you, but you'll need to reset your password before you can login. I just sent you an email to do so. Click the link in the other email to select a new password. Let us know if you need help with anything else, and thanks for purchasing our Morty plan.

The reason the username lohit wasn't available is because someone used it back in 2011. Since they haven't logged in since 2011 I went ahead and changed their username to lohit2 so you can use lohit.

Since the webpage is timing out, I'm wondering if you got blocked in the firewall? There were about 20 IPs that were blocked, and I'm not sure which one is yours so I just deleted them all and restarted the firewall. Are you able to see your websites now?

I tested your SSH account and it works fine for me puspusssh@vps118:~$ which sudo /usr/bin/sudo puspusssh@vps118:~$ sudo su [sudo] password for puspusssh: root@vps118:/home/puspusssh# exit puspusssh@vps118:~$ sudo /usr/local/hestia/bin/v-change-user-password admin newpassword puspusssh@vps118:~$ I didn't leave the password as "newpassword" though because it is very insecure. Which SSH account are you logging in to? I see you have an FTP account too. If you login to that account via SSH it might not have sudo privileges.

Thanks for clarifying. I'll see what I can do. In the meantime change your A record to 65.19.154.78

This VPS was sold 5 days ago so it is no longer available. I'm confused, which control panel do you want installed? Yep, looks good on our end.

In order to login to Hestia first login to SSH using Username: jsabarese Password: <same as the dashboard> and then through SSH run sudo /usr/local/hestia/bin/v-change-user-password admin NEWPASSWORD And then go to the Hestia login page at https://vps111.heliohost.us:8083/login/ Username: admin Password: <what you entered in SSH>

Thanks for noticing that. It looks like Johnny's time sync process stopped, and the time got about two minutes off. Morty, Tommy, and the rest of the servers weren't affected. Johnny's time sync has been started again and the time is correct.

You're doing great! Keep up the good work.

We have to have a physical address listed to be incorporated in the state of Washington, so we use Ashoat's parents house where he was living when he was 14 and started HelioHost. Don't look the address up or send anything weird to his parents. I'm not sure if they even know that HelioHost exists or is still operating from their address. Everyone just volunteers remotely.

Stevie, Charlie, Johnny, and Cody were our first four servers and Ashoat, our founder, just named them himself. No one really knows why he came up with those names and when we asked him he said, "Man, I have no idea. I was like 15 years old so who knows what I was thinking." After that things got a lot more democratic, and we would come up with a list of possible names and vote on them. The only rule is hardware ends with -ie, and virtual machines end with -y. So the next server we bought was named Eddie, and then Tommy. Then we got Katie, and Lily. Next were a fundraiser to buy Sparkie, and Ricky. It was around this time that we thought it would be funny to have a server named Ricky and a server named Morty because of the TV show Rick and Morty so we have been planning on using the name Morty for a while. Ricky is temporarily retired right now because we switched from cPanel to Plesk and never rebuilt Ricky with Plesk yet. After that someone donated a server, and we told him it had to end with -ie and he named it Lucie after his cat who was actually named Lucy, but he was fine with it ending with -ie instead. After that we did another fundraiser to buy a server that we named Annie. I don't think we've decided on a name for the new 2025 fundraiser server, but we're definitely bringing the name Ricky back to hang out with his pal Morty who was released a couple months ago.

No, it's not currently possible for users to reinstall their operating systems themselves. We are planning on granting console access eventually, but things move a little slower around here than a for-profit company because we're all volunteers and just maintain this project in our free time.

Is Python 3.12 working at normal speed now?

I started your VPS rebuilding. You'll get an email in a bit when it finishes.

Would you mind trying Python 3.9? I'm trying to determine if only Python 3.12 is affected, or if it's the whole server. Let me know what modules you need for Python 3.9. https://krydos1.heliohost.org/pyinfo/info3.9.py

We can go ahead and reinstall the OS and Hestia again if you want to start over. While Debian 12 is an operating system we support, we would much rather install Ubuntu 24 for you because installing Ubuntu 24 and Hestia is fully automated, and takes about 30 seconds of work from an admin. Installing Debian 12 and Hestia would require probably about an hour of manual installs. We've been providing VPS services since 2017 and have only had 14 Debian VPS so far, so it probably isn't worth the effort of automating.

It looks like you're trying to edit the files for the domain vps111.heliohost.us. Does it work if you try to edit the files for one of your domains?