Krydos

Maybe you should try transferring ownership of those domains to another registrar?

Yes, if you want to host the domain statecollegeguitarlessons.com with us, you'll need to figure out how to change the NS records to ns1.heliohost.org and ns2.heliohost.org.

DKIM, SPF, and DMARC have been set up for the domain mrsadhu.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Did you buy your domain from namesrs.com?

The reason I thought maybe it expired is because your nameservers are set to pendingdelegation.namesrs.com and inactive.namesrs.com

Oh, actually it says it expires on 2026-02-12 https://who.is/whois/statecollegeguitarlessons.com You just need to set your nameservers to ns1.heliohost.org and ns2.heliohost.org again.

It looks like that domain may be expired? https://dnschecker.org/#NS/statecollegeguitarlessons.com

Can you login now? You lost most of your points because you didn't send a real email. Emails like this always get flagged as spam. Send a real email and then post the report for it.

Have you sent an email to https://www.mail-tester.com/ to make sure everything is configured correctly?

You would have to check the email headers to see where the emails are being sent from, but yes most email systems use some subdomain, not the main domain. It's not a big deal to change the RDNS.

Can you login now?

DKIM, SPF, and DMARC have been set up for the domain mineturtle2.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

It might be that the Hestia Snappymail doesn't support Ubuntu24 yet. We've had dozens of users using Hestia on Ubuntu 24 for the last 8 months or so and no one has reported any issues. If you want we can do another free rebuild to see if Snappymail works better on Ubuntu 22. Since it looks like it might be an OS compatibility issue, not your fault, we won't charge you. RDNS for VPS112 is now set to dmcrac.org

Each IP can only point to one domain for reverse DNS.

Sure, what domain do you want the domain to point to?

Yep.

Your VPS is rebuilding, and you'll get an email in about 45 minutes when it is done. Your next free rebuild will be available on 2025-03-15. If you need additional rebuilds prior to that date they can be purchased for $1 each. We used to allow unlimited free rebuilds, but one jerk abused our generosity and requested about 50 rebuilds in a single month so he ruined it for everyone.

Ok, your VPS has Hestia installed with Snappymail for webmail. I set Snappymail to use the domain webmail.dmcrac.org, but since you haven't created the A record yet we can't test it or see if the password reset works. Let us know once you create the webmail subdomain. To login to Hestia follow these instructions: Login to SSH: ssh dmcrac@65.19.154.78 Reset the admin password: sudo /usr/local/hestia/bin/v-change-user-password admin newpassword Go to https://vps112.heliohost.us:8083/ Type username admin Type the password from step 2 that hopefully is stronger than newpassword. Yes, you can change the SSH port to something else if you want. There is tons of bruteforce bots trying random usernames and password on port 22, so just moving it to a different port stops 99% of them. You can also disable password authentication entirely and use private keys if you want to increase the security even more.

I took a look at Rainloop, and it looks like their repo was archived 3 months ago and there will be no further development. People are recommending a fork of Rainloop called Snappymail instead that is still actively being maintained. I can always install Rainloop if you'd prefer though, but there may be unpatched vulnerabilities.

Your VPS is now 14 days overdue, and it seems like you ignore our emails until you get a downtime notification. I guess we'll power your VPS off again, and see if that will help you to respond to us. If you're having trouble with PayPal we do have a brand new Stripe account that might work better for you. You could also switch to a 6 month plan, so if a payment fails it won't affect your website's uptime as much or as often. You even get a 10% discount for paying 6 months in advance as well.

I finished the account creation for you, but you'll need to reset your password before you can login. I just sent you an email to do so. Click the link in the other email to select a new password. Let us know if you need help with anything else, and thanks for purchasing our Morty plan.

The reason the username lohit wasn't available is because someone used it back in 2011. Since they haven't logged in since 2011 I went ahead and changed their username to lohit2 so you can use lohit.

Since the webpage is timing out, I'm wondering if you got blocked in the firewall? There were about 20 IPs that were blocked, and I'm not sure which one is yours so I just deleted them all and restarted the firewall. Are you able to see your websites now?

I tested your SSH account and it works fine for me puspusssh@vps118:~$ which sudo /usr/bin/sudo puspusssh@vps118:~$ sudo su [sudo] password for puspusssh: root@vps118:/home/puspusssh# exit puspusssh@vps118:~$ sudo /usr/local/hestia/bin/v-change-user-password admin newpassword puspusssh@vps118:~$ I didn't leave the password as "newpassword" though because it is very insecure. Which SSH account are you logging in to? I see you have an FTP account too. If you login to that account via SSH it might not have sudo privileges.

Thanks for clarifying. I'll see what I can do. In the meantime change your A record to 65.19.154.78