Krydos

Changed.

I have requested a delisting of the IP.

Technically anyone with a Github account can edit our wiki. Just fork it, make your changes, and create a pull request. We will review the changes, and if it looks good we can merge it into our main documentation. You can find detailed instructions on how to contribute at https://wiki.helionet.org/misc/contributing I can update the wiki myself eventually, but my time is better spent doing higher priority things that not as many people have access or knowledge to do.

We only have 4 GB free memory right now so we can't tie up 2 GB on a free trial. Paying users have to come first. Normally it wouldn't be a problem to do a free trial when we have plenty of free memory, but if I give you 2 GB free memory for a few days that could potentially mean multiple paying customers would be turned away because we are too full to create new VPS.

Since you've switched to an external DNS provider I am going to mark this as solved. Let us know if you need help with anything else.

It means the other 3 accounts were deleted and all of your posts that you made from the other 3 accounts are now credited to this account.

It looks like you have 4 forum accounts. 2 with gmail addresses and 2 with yahoo addresses. I merged them all. Yay!

We began offering VPS hosting in April 2018. As more and more VPS customers signed up we noticed that our hard drive speeds kept dipping lower and lower. By April 2020 things had gotten bad enough that we decided to start giving away 1 GB free memory on every VPS to help improve speeds, and started a fundraiser to buy some faster hard drives. In August 2021 we finally got the new hard drives installed, and things improved considerably. By December 2021 we were certain that the hard drive speed issue was solved and our VPS service had gotten so popular that we had run out of space to create new servers. Since we had zero spare memory we decided it was time to end the 1 GB free memory sale which had been running for 20 months at that point. The VPS customers who already had the free 1 GB of memory were allowed to keep it, but the time has come for that to end now too. Once again our VPS service has gotten so popular that we don't have any space left to create new VPS so it wouldn't be fair to turn people away, while at the same time giving away free memory to other people. As long as the memory wasn't being used anyways it was fine to give it away for free, but it's been a year since the sale ended so we're going to end the sale for the VPS that were grandfathered in to the old sale price as well. If your VPS has the old sale price still you'll have 2 options: Continue paying the same amount you've always paid on the same subscription you've always used, but you'll have 1 GB less memory. Or begin paying the same fair price that everyone else pays for the memory that you've been enjoying for free for so long. We will be emailing all of the affected customers to give them this choice as well. The default option will be #1 to continue on the existing payment subscription with 1 GB less memory unless we hear back from you wishing to continue with the same memory that you have now. When we started looking at the numbers we were quite surprised that there were so many customers still using the old sale price. It's proof of how loyal our users are, and proof of how great of service we provide that so many people have stuck around for so long. If you have any questions please let us know. Thanks for your understanding, and thanks for being part of the HelioHost community.

Your access_log was 1.9 GB. I deleted it and reactivated your account. You might want to change your log settings so that doesn't happen again.

Added. In order for your domain to work you need to either set your NS records to ns1.heliohost.org and ns2.heliohost.org or create an A record pointed at 65.19.141.77.

Added. In order to host the domain on our servers you need to either use our nameservers which are ns1.heliohost.org and ns2.heliohost.org or create an A record pointed to 65.19.141.77.

Added.

Wildcard SSL certificates will be supported after we finish the DNS integration which will all you to add and delete domains on your own as well.

Interesting. So after the PayPal transaction goes through it's supposed to redirect you to the thanks page with that order ID on the URL. Based on that quote you somehow ended up on the thanks page with a blank order ID. I have no idea why PayPal would redirect without giving us the order ID. The order ID is the only thing PayPal gives us to lookup the transaction and verify that it went through successfully. No idea why that would have happened.

There you go https://abbasshamshi.com/ There is a directory called abbasshamshi.com in your home directory. Delete the index.html file in there and upload your website to get started.

Your invitation has been resent. Let us know if you still don't receive it.

Remote access enabled.

It's been over 2 weeks since we've heard from you, and you still haven't created the new subscription for the upgraded VPS with the link I posted. We've had the extra 3 GB of memory reserved for you this whole time without it actually being paid for, so you need to decide if you're going to do this upgrade. If we don't hear from you soon we will need to free up the memory so paying users can access it. We are very close to being full on VPS so the upgrade may not be available forever depending on how many new VPS orders we get versus how many people cancel.

Your invite to create a new account was sent to your PayPal email address that you listed on 2022-10-15 and you never used it. I have resent it to the email address associated with your Johnny account with the username shamshi. Keep in mind that since your account was hacked so we can't transfer it, and instead you will need to create a new account, and restore your backup. You can download your backup from https://heliohost.org/backup/ if you haven't already. Let us know if you still don't receive the invite link.

Added. Your domain won't work until you do one of the two options below: Set your NS records to ns1.heliohost.org and ns2.heliohost.org Or if you want to use external DNS, such as Cloudflare, create an A record pointed to 65.19.141.77

That IP is not blocked in any of our firewalls. Is there any software you're running, like virus protection, that may be blocking you? Do you have any sort of DNS blackholes or safety features enabled on your router?

Neither of the IP addresses you have posted from are blocked. From your home connection go to https://heliohost.org/ip.php and let us know the number that is listed there.

We've actually been considering offering education accounts, because we've had a lot of teachers use our free hosting service to give students an opportunity to host a real website on their own domain. Unfortunately right now it probably wouldn't be fair to allow you to create for free 30, or however many students you have, accounts while there are still almost 4000 users who haven't been transferred yet. However, if you're willing to donate $1 per student it would be fair to move your students in front of all of our existing free users. We would need a unique email address for each of them, but if you're interested we can set this up for you.

There is no set date. Our plan is to finish setting up Johnny as soon as possible, and hopefully start allowing a few free signups each day in addition to the accounts that we are transferring each day.

The donation has been linked to the correct account, and you should receive your invite in a few minutes. Thanks for the donation.