Krydos

There is no account with the username 'hahli' in the system on either Johnny or Stevie. There is an account called 'silent' that was created today. Is this issue resolved?

That's not what we're offering. Do you want a copy of your files, and/or do you want your Johnny account manually deleted?

Your files have been sent to you.

Your files have been sent to you.

The admin note said "Malware. Do not unsuspend." and cl58 just guessed that you had malware files on your account, but your computer or whatever has access to your email account using our servers to send out the emails is infected. This is the third time that you've been suspended for email related issues. Unfortunately you have also gotten the entire server blacklisted as a spam source at least twice. When this happens none of the 10,000 or so accounts can send or receive email. Obviously you have no intention of fixing the issue since you haven't done so already. We can't know for sure if you're doing this on purpose and asking for unsuspensions just to send more spam, or if your the victim of some hacker/virus infection sending the emails in your name.

What domain?

http://johnny.heliohost.org:2082/frontend/x3/contact/index.html will show your current contact email, and you can update it there too. It's a good idea to keep it up to date because that's where we send warning emails for inactivity suspensions etc.

Try creating your account now.

Try creating your account now.

Your files have been sent to you, and you Johnny account is deleted. You may now create your Stevie account.

Yes, your database should still be intact on Johnny.

Try creating your account now.

That error will go away and you will be able to park your domain once you get your nameservers set correctly. Check this link http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=superfungames.tk&rec=NS and when it says ns1.heliohost.org and ns2.heliohost.org then you will be able to add the domain.

You have not set your nameservers correctly. Log into your co.cc account, select the lufayang.co.cc domain, and set the nameservers to ns1.heliohost.org and ns2.heliohost.org.

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.

Databases are not included, but it should be available if you stay on Johnny when the server comes back online. Do you wish to proceed without the database?

Try creating your account now.

Please post the following information: Your cPanel username Your main domain The server that you are on

There is no domain 'xxxxxx.heliohost.org' in the system. Are you sure that is the error you're getting?

It looks like everything that needs to be wasn't getting deleted before. Try creating your account now.

Database isn't included. Do you still want to proceed?

Database isn't included. Do you still want to proceed?

We will also need to know your username.

MySQL isn't running so there isn't anyway to export your database. That's why we announced in the news post That said, I can undo your deletion easy enough and you can stay on Johnny if you wish. Your choice. Try creating your Stevie account now if you don't need your database as outlined above.

Since MySQL isn't running there isn't an easy way to export databases. If you stay on Johnny your database should be intact still when the server comes back online. Your choice. Since I start at the bottom of the page and work the oldest topics first you actually cause your topic to take longer to get to by bumping it like that.