Krydos

How many simultaneous connections does teamspeak open to the mysql server at once? Also, instead of hostname have you tried typing an IP address or % into the remote allow list?

Just to give this thread an update, multiple people petitioned to have this email block lifted via the link posted in our news and on our twitter feed and we finally got a response. Unfortunately, the response was "no." I have appealed this decision and signed Heliohost up for various microsoft anti-spam systems. I also think I have discovered the reason why our IP was blocked in the first place. Apparently microsoft has a lot of "trap" email addresses that they publish on various pages that spambots are likely to crawl, but they never actually use the trap email address to sign up for anything thereby giving permission for anyone to send email to that account. Then when a spambot crawls that address and sends them mail they ban the IP that the mail came from. Apparently on January 25th one email was sent from one Heliohost account to a hotmail trap account. Shortly after that, I think, is when we were blocked. It seems rather silly that one email can cause them to block over 12,000 accounts from sending any email to any microsoft account, but I guess that's the way microsoft rolls. The worst part is they won't even tell you who sent the spam mail to the trap account because they are so protective of keeping the trap accounts secret that we can't even suspend the spamming account.

Did you enable remote MySQL connections? http://wiki.helionet.org/Mysql#Connecting_Remotely

Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Agent-37083 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for the following reason: Malware. 2 file(s). Hacktool.Crack.InternetDwnloadMgr FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Did you delete your /home/aluno/etc directory?

Done.

From the cPanel home screen click "Email Accounts" then click the "Change Password" link to the right of an email account. After changing it to something else are you able to log into webmail?

Try creating your log file either somewhere that already exists like /home/infopar or create the directories that it's already trying to write to.

Where is this hsql server hosted, and what port is it running on? Since outbound tcp port 9001 is blocked, which is the default that hsql uses, that would explain why you can't connect to it. As far as the log file goes, /home/infopar/public_html/webCat doesn't exist so trying to write to a directory that doesn't exist is going to cause issues unless you create the directory first or write to somewhere that already exists.

Your account is showing up as clean now. Thank you for taking care of this.

I just tested all three webmails on stevie and they worked fine for me. Are you sure you're using the correct password to log into your accounts?

However, unlike yahoo hotmail doesn't let you do anything about it. They block you whenever they feel like it and unblock you when they feel like it. That's part of the reason we don't let @hotmail.com addresses create accounts with us because they might randomly decide to block important emails. I did find this link https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts If each person who reads this forum fills it out with the ip address 65.19.143.2 then maybe it will do some good.

Your account was created less than 9 hours ago. 9 hours is less than the 24 hours that one can expect all new domains to show up as queued. Please wait an additional 15 hours for the queued page to go away. If after 15 hours you still see a queued page please remember to clear your browser cache. If after clearing your browser cache you still see the queued page let us know and we can take another look.

It shows as up in the status for me. I've tested everything I can think of related to MySQL and it's all working perfectly. Let us know if you're still having this issue.

You sure can: http://www.heliohost.org/home/support/scripts/domain

If you can't set your nameservers you should contact customer support of your registrar. We can't set your nameservers for you.

Set your nameservers to ns1.heliohost.org and ns2.heliohost.org http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=leonardobuares.com.br&rec=NS

http://infopar.heliohost.org/webCat/

I have no idea if this is actually your site because you didn't post your username or domain, but http://zeplix.com.br/ is not showing a 500 error.

Unfortunately, if we emailed the login credentials for any account to any random email address that someone posted then anyone could gain access to any account on our system. However, since this particular account has never been logged in to and no files have been uploaded or any other sign of ownership I have deleted it for you and you can create a new account. I would recommend choosing an email address that you have access to this time around.

What do you mean by that? Can you log into cPanel? Does it give any error messages? Is web mail missing from your account? The more information you can provide the more help we can provide to you.

Your account was suspended for the following reason: Malware. 1 file(s). PHP.C99-13 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account is showing up as clean now. Thank you for taking care of this. If you (or someone else) didn't change anything it might be the same false positive related to http://www.helionet.org/index/topic/14698-solved-suspended-toast/