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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. There are three steps to creating an account with a dedicated IP. Create the account. Make the paypal payment. Post on the forums. Generally when there are three steps to a process people don't do them in the order of 2,3,1 but the way it's set up right now we can't really stop them. The process for creating an account with a dedicated IP was recently streamlined from a much more confusing set of instructions to what we have now, but I agree that it could be further refined. Thanks for your input.
  2. Try this web.config to show error messages: <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>
  3. The domain polvosrosados.com actually belongs to an account located on johnny, not the stevie account you listed in the orignal post. Keep in mind that each user is allowed to have one account, and having multiple accounts without first receiving permission from a Heliohost staff member could result in all involved accounts being suspended.
  4. Please clear your cache.
  5. Accounts that are inactive cannot be logged into or have the password reset. To reactivate your account just type your username into this link http://www.heliohost.org/home/support/scripts/renew Once your account is reactivated you should be able to log in with your old password or reset the password. Let us know if you're still having trouble logging into your account.
  6. All self-signed SSL certificates on Johnny have been recreated and won't expire until Jun 8th 2014.
  7. If you think there is something wrong with your account you can restore the default settings by deleting your account http://www.heliohost.org/home/support/scripts/delete and then recreating it http://www.heliohost.org/home/signup Otherwise if you don't want to do that I can take a look at it maybe sometime later today or tomorrow.
  8. Can it be run in cgi mode?
  9. Are you still getting that error?
  10. What makes you think you don't have java? If your account didn't have java enabled this link http://yiwenli.com/ip.jsp would show the source of the .jsp file.
  11. Compare this: To what you said:
  12. Deployed. http://infopar.heliohost.org/infopar_catechesi/
  13. Since this is the third time your account has been suspended for causing high server load we'll need to know what steps you have taken after your previous two warning suspensions to reduce the load that your account causes.
  14. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
  15. Deployed. http://infopar.heliohost.org/infopar_catechesi/
  16. This same thing happened with all .tk domains once. The company that registers those domains http://dot.tk/ had a problem with their system and it wasn't actually setting the nameservers correctly. I and several other people contacted their customer support and they got it fixed within a few days. I believe the problem was that the name of the nameservers showed up fine, but the ip address was wrong and didn't match the actual ip addresses of ns1.heliohost.org and ns2.heliohost.org. Have you tried contacting these .cc.cz .uni.me people to see if there is something they can do to help you?
  17. Generally it's a terrible idea to unlist an ip address as a spam source unless you're an administrator for that ip and you're relatively certain that the spam account(s) have been suspended. If you unlist an ip address and the spam continues and the ip address gets relisted then they could permanently block the ip address from being unlisted in the future.
  18. Any file that starts with a dot (.) is a hidden file so it might not show up unless you use an FTP client or make sure the check box to show hidden files is checked when opening the cPanel file manager.
  19. Deployed. http://infopar.heliohost.org/infopar_catechesi/
  20. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. I'm assuming the server is set to PST because that is the timezone that it is physically located in. I didn't set it up though so you'd have to ask the person who originally set it up to know for sure.
  21. If you're using the Heliohost djangotest file you probably forgot to change the .htaccess file to match your new directory: RewriteRule ^(.*)$ djangotest/dispatch.wsgi/$1 [QSA,PT,L]
  22. Sounds like SQL injection to me. Are you properly escaping all of the input? This guy also sounds like a pretty terrible friend. It's good to know about vulnerabilities and how to fix them but if he just wants to screw with you and not actually help it sounds like you need better friends. Just my opinion.
  23. Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Also note that you can't reset your password or log in until after you have reactivated your account.
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