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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Krydos
    Here is your cpu and memory usage as a rank amongst other users on your same server. 1=highest 4=three users are higher than you, etc. Higher numbers mean less load and less chance of being suspended. date cpu mem 1-24 4 1 1-23 6 1 1-22 9 1 1-21 8 1 1-20 5 1 1-19 1 1 1-18 4 2 Obviously memory usage is what got you suspended.
  2. Krydos
    The problem isn't with php or your account. The problem is with /home/snwast/public_html/.htaccess Try renaming that file to something else, or editing it to correct the syntax error.
  3. Krydos
    That .war could not be deployed. FAIL - Application at context path /sunjapan_sample could not be started FAIL - Encountered exception org.apache.catalina.LifecycleException: Failed to stop component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/sunjapan_sample]]
  4. Krydos
    It sounds like you're confusing disk space usage with memory usage. If you remove some large file from your account you will gain back disk space. Php memory usage has more to do with how much memory each php script requires to execute. Using less variables, and storing less data into memory will reduce how much memory php requires. For instance, if you need a value out of a 50x50 table and you load the entire table into memory to get the one value it will use a lot more memory than simply loading that same value into a single variable instead of a large table. Optimizations like that will reduce php memory usage. Try searching google for other ideas you could try.
  5. Krydos
    Java and .jsp only works on a limited number of accounts at a time that have java enabled. Once java is enabled on your account there will be a post made on your request thread http://www.helionet.org/index/topic/18203-request-for-java-rajugiri/ Please don't make duplicate requests since it does you no good, and just wastes our volunteers time for having to delete them.
  6. Krydos
    You don't have to keep trying over and over. Signups on Stevie are limited by number each day to help keep that server fast and stable and have a high uptime. You can see when signups reset with this link http://bybyron.net/helio/sign-up.php and you just need to create an account before they fill up for the day which is usually 3-12 hours after signups open. You can tell how long signups on Stevie were open each day for the last several years with this link http://heliohost.grd.net.pl/monitor/
  7. Krydos
    That server load is the whole server, not just your account. If you're curious or worried that you may be causing too much load just create a new thread in the customer service forum asking how your load is.
  8. Krydos
    The account shinx has been unsuspended.
  9. Krydos
    You could also follow us on Twitter https://twitter.com/Heliohost/ or like us on Facebook https://www.facebook.com/pages/HelioHost/133105633434140 or even just check the news on our homepage http://heliohost.org/ or subscribe to the news forum http://www.helionet.org/index/forum/1-news/ for email updates on what is going on with Heliohost.
  10. Krydos
    Most of your load seems to be coming from /home/apotheos/public_html/ogame/forum/sachat/index.php
  11. Krydos
    If you set mail to infinite space that means it can fill your entire 500 mb. The reason you can limit the space that mail uses is so even in a worst case scenario your website is still able to function and read and write to disk. If you let mail go completely out of control and fill all available space a lot of websites will stop functioning too.
  12. Krydos
    Especially #1. Do you get 500 errors when you log out of all of your sftp and everything else?
  13. Krydos
    That account cannot be unsuspended.
  14. Krydos
    Try this: #!/usr/bin/perl BEGIN { my $b__dir = (-d '/home/raycone/perl'?'/home/raycone/perl':(/> getpwuid($>) )[7].'/perl'); unshift @INC,$b__dir.'5/lib/perl5',$b__dir.'5/lib/perl5/x86_64-linux',map { $b__dir . $_ } @INC; } use CGI::Carp qw(fatalsToBrowser); use CGI qw(:standard); #use v5.12; use strict; use warnings; use AnyEvent::Log; use Moo; use Moose; use KiokuDB; print "Content-type: text/html\n\n"; print '<html> <body>'; print '<p>Time: '.localtime()."</p><hr />\n"; print '</body></html>'; 1;
  15. Krydos
    As soon as java in enabled on your account there will be a new post on your request http://www.helionet.org/index/topic/18119-request-for-java-sundoko/ so keep an eye on that thread. You can also click "Follow this topic" in the top right to get notified by email when java is enabled. Once java is enabled it is enabled forever unless your account goes inactive or you're suspended for breaking the rules etc.
  16. Krydos
    You can add it as a parked domain, or an addon domain through cpanel. You can also change it to your main domain if you wish although there is really no difference between changing your main domain and adding it as a parked domain.
  17. Krydos
    Yes. http://wiki.helionet.org/SSL
  18. Krydos
    If you go to http://stevie.heliohost.org:2082/frontend/x3/module_installers/main.html?lang=perl there is a code snippet to include so modules you install can be included that is different for each user account, but I'm assuming that's what what you're saying you already did. Can you post your code so we can see what you're trying to do?
  19. Krydos
    Go to http://stevie.heliohost.org:2082/frontend/x3/passwd/index.html Make sure "Allow MySQL password change" is checked. Change your password, and click submit. Wait five minutes. Visit http://stevie.heliohost.org:2082/3rdparty/phpMyAdmin/index.php Let us know if phpmyadmin still isn't working for you. (Sometimes the passwords get out of sync and phpmyadmin can no longer log in automatically. Changing your password with the box checked syncs the passwords back up and usually allows phpmyadmin to begin working again.)
  20. Krydos
    Most of your load seems to come from: /home1/hovatek/public_html/forum/ Here is your cpu usage and memory usage over the last few days as a rank among other users on your server. 20 means there were 19 users using more cpu time than you. 1 means that you were using more memory than anyone else on the rest of the server, etc. Larger numbers are better for you. date cpu mem 1-14 10 6 1-15 ? 1 (Suspended) 1-16 20 8 1-17 6 3 It looks like you're running mybb which can be notoriously memory intensive. Perhaps some of these links will help you? https://www.google.com/search?q=mybb+high+memory+usage&oq=mybb+high+mem
  21. Krydos
    The account plinnyfe has been unsuspended.
  22. Krydos
    Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. I assume you already did that though since the account is active now. Are you (or your students) planning on creating any additional accounts?
  23. Krydos
    What about them?
  24. Krydos
    Maybe it's just my browser, but navigating around doesn't ever give me any SSL errors either. As far as forcing people to use https you can use .htaccess with something like http://stackoverflow.com/questions/9945655/apache-redirect-http-to-https-and-www-to-non-www RewriteEngine On RewriteCond %{HTTPS} off RewriteCond %{HTTP_HOST} ^(?:www\.)?(.*)$ [NC] RewriteRule (.*) https://%1%{REQUEST_URI} [L,R=301]
  25. Krydos
    Suspected??!?!! Each time your account is unsuspended it starts trying to send about 50,000 spam emails per day which not only is against our ToS, but it causes massive load and basically crashes the entire server. Normally we don't edit or delete user's files for them, but you've already had way more than enough time to solve this yourself and you choose to do nothing. This makes me think that you're using the malware script and sending the emails on purpose. If you aren't actually the spammer that is trying to use our servers to send your spam emails you really need to secure your website to prevent hackers from uploading scripts to your account. You are responsible for your account and responsible for updating your CMS to prevent backdoors and responsible for anything your account does. Anyways, the file Byron told you about has already been deleted, and your account is unsuspended now. Please don't let this happen again.
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