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Posts
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Everything posted by Krydos
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A password reset email has been sent. Let us know if you still can't get logged in.
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Rebuilding. You should receive an email when it's done.
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Looks good. I canceled your old $5 subscription and gave you a refund since you only used a few days of it.
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Did you want to upgrade to the latest Ubuntu 22 or stick with Ubuntu 20 like you had before?
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You've been upgraded to 2 GB memory. Here is the link to set up a new subscription https://heliohost.org/vps/pay/?code=vA28cQiP7v3lUvp8 Once the new subscription is set up let me know so I can make sure the old subscription is canceled so you don't get charged twice.
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All of those modules are already installed on PHP 8.1. You can see the phpinfo at https://php81.krydos.heliohost.org/
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I took a look at the console and according to the error messages displayed I think I have the issue fixed now. The problem was a conflict between between the Linux kernel net drivers and the VMWare default vmx file settings. I have edited the vmx file according to VMWare's recommendations. Let us know if it happens again. Sorry for the inconvenience.
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Added.
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[Solved] Unable to connect via SSH to VPS
Krydos replied to mattryanflnt's topic in Escalated Requests
It looks like these files have the wrong permissions so sshd is refusing to start: I changed them to 600 permissions (read and write by root, but not accessible by anyone else) and sshd started right up without any further complaints. Let us know if you need help with anything else. -
[Solved] Request remote access to postgresql
Krydos replied to JEasonLeo's topic in Escalated Requests
Remote access enabled. -
Yeah, we had a wait of about a month for a while there. It looks like it took you about 4-5 days so we're catching up. Let us know if you need help with anything.
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The useless domains have been deleted and the two new domains have been added.
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[Solved] remote connection to postgres db please
Krydos replied to nzpapoy's topic in Escalated Requests
Remote access enabled. -
I moved the domains over. Are you alright continuing with yoefie.helioho.st or would you like to switch back to yoe06.heliohost.us?
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Before we add any more domains, are there any of these 21 domains that you don't use? Part of the reason Tommy is so full and the uptime isn't better is because there are way too many domains on the server. One thing we can do for you is delete any unused subdomains. On cPanel if you created an addon domain it would make a useless subdomain like addon.maindomain.com. Plesk doesn't need these extra subdomains so if you're not using them we can clean them up and make the server run faster. I see 10 such subdomains on your account. Can I delete them all? After we clean this up a bit I'll add your two new domains.
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VPS85 is rebuilding right now and you'll receive an email when it's done.
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[Solved] Issue with Undelivered Mail Returned to Sender
Krydos replied to mrxdwolf's topic in Escalated Requests
SPF, DKIM, and DMARC have been set up on your niraj-stha.com.np domain. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly now. If the score is less than 10/10 link the report so we can fix any other issues that there may be. -
SPF, DKIM, and DMARC have been set up for you. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If your score isn't 10/10 link the report so we can help you further.
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Canceled. Thanks for using our VPS service.
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[Solved] Requesting adding an additional domain
Krydos replied to realvanyek's topic in Escalated Requests
The domain has been added, but like Kairion already said it won't work until you fix your DNS. -
HelioHost is raising funds to buy a new server! Each $5 or more donation increases your Johnny or Tommy storage by 1000 MB up to a maximum of 6000 MB. Each $30 or more donation will receive an early access beta invite for Morty including 42 to 730 days prepaid with no inactivity and no load suspensions. It's been a tough couple of years. After losing our cPanel licenses it looked like that was going to be the end, but it takes more than that to kill HelioHost. We're coming back stronger and better than ever. The transition to the new Plesk control panel is almost done, and we're getting a steady stream of new users daily. We need more server space so we can provide hosting to even more people. To make this happen we need to buy a new server. The one we have picked out has 192 GB of memory, dual Xeon processors with 20 cores, and 8.1 TB of hard drive space. We will also be putting Morty on an SSD raid array for the best combination of speed and reliability. Click the link below to check out the fundraiser and see more details. https://www.gofundme.com/f/heliohosts-morty-server
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[Solved] Didn't receive email to transfer to Plesk
Krydos replied to kadion's topic in Escalated Requests
Your invite to move to Plesk was sent on 2023-02-09. I have just resent it. Let us know if you still can't find it or if you run into any problems transferring your account over. -
There you go root@tommy2 [/home/krydos]# dig +noall +answer -x 64.71.153.124 124.153.71.64.in-addr.arpa. 86400 IN CNAME 124.subnet112.153.71.64.in-addr.arpa. 124.subnet112.153.71.64.in-addr.arpa. 14400 IN PTR mail.eason.email. root@tommy2 [/home/krydos]# dig +noall +answer -x 2001:470:1:1ee::60 0.6.0.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400IN PTR mail.eason.email.
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I see your request in the system. My guess is you should receive the invite email within 24-72 hours or so. It's kind of hard to guess how many people will accept their invite and how many people will cancel their VPS in the next few days so it's not a guaranteed timeframe. As far as enabling remote connections to PostgreSQL on a Ubuntu 22 VPS this guide should help you https://tecadmin.net/postgresql-allow-remote-connections/ I would use scram-sha-256 instead of MD5 like the guide says though. MD5 has been obsolete for about 6 years now so people should really update their guides.