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Everything posted by Krydos
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Yes, you can restore everything on your new account. Like I said in my previous post you have to extract the full backup and find the .sql dumps etc, and then create the new database and import the data, etc. Your home directory is a little easier. You can just upload the compressed home directory file and extract it on the server. If you had any subdomains, addon domains, or parked domains you will need to use the corresponding links in cPanel to recreate them how you had them before. It's not like you just upload the full backup and click a single link and it all restores. You have to do some work to put everything the way it was before.
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If windows live is having you set txt records and stuff to verify that you control the domain are you sure the data is the same from years ago? My guess is that windows will generate new codes for you to use. Once you have verified the codes you can post them on this thread. You can create all the record types yourself through cPanel except for the SRV type. I'll do that for you once you have verified and posted the required information.
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[Solved] Why My War Won't Work On Your Server
Krydos replied to lani1234's topic in Customer Service
It wasn't that long ago that there wasn't any way at all for users to deploy war files. Scripts like this have to be tested thoroughly before they can be allowed to run fully automated. You have to remember that you're not the only user on the server, and if the deployment of your war causes high load or crashes the server it doesn't just effect you, but the thousands of other users too. Obviously the plan is to allow users to deploy their own wars eventually, but since only a couple of users have even wanted to deploy wars we are still developing the process for deployment. -
[Solved] Cannot Install Dependent Perl Cpan Packages
Krydos replied to raycone's topic in Escalated Requests
Successfully installed KiokuDB-0.56 -
The changes I made here http://www.helionet.org/index/topic/18019-script-times-out-is-it-possible-to-allow-it-to-run-longer/ will probably help you too.
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[Solved] Script Times Out, Is It Possible To Allow It To Run Longer?
Krydos replied to Dariush's topic in Escalated Requests
Alright, is your script working better now? -
[Solved] Script Times Out, Is It Possible To Allow It To Run Longer?
Krydos replied to Dariush's topic in Escalated Requests
I have made some changes to the server configuration that should help fix this issue, but it will take some time to become active. I'll post back on this thread once the changes go live. -
People have reported that hotmail deletes our emails completely and doesn't even put them in the spam box. That's why that warning is there. Personally I signed up with a hotmail address to create my heliohost account and all the emails go straight to my inbox. Your mileage may vary. You can always change your email address later after you create your account if you're not receiving anything.
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There is three steps to setting up a database and user to go with it. Create the database. Create the database user. Grant the user access to the database. It sounds like you did 1 and 2, but not 3. Visit http://johnny.heliohost.org:2082/frontend/x3/sql/index.html#mysqlusers and try adding user to database.
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[Solved] Transfer Of Dedicated Ip Address
Krydos replied to GroovyCarrot's topic in Customer Service
That IP address is actually still in use by the account jlbrec which is inactive, but has not yet been deleted from our systems. If you would like to reactivate the account and regain access to your dedicated IP you may use this link http://www.heliohost.org/home/support/scripts/renew Sorry for the change in policy, but I no longer check my PMs unless someone specifically mentions that they sent me one on these forums. We find it's best to provide support in a publicly visible way so future users who might have a similar issue can find answers without even having to create a new thread in most cases. Also keep in mind that each user is only allowed to have one account so once you reactivate your old account and have two active accounts there is the possibility that your accounts could be suspended. The solution is to backup and delete everything from your current account and move it to your old account with the dedicated IP. Once you have everything backed up from your new account you may use http://www.heliohost.org/home/support/scripts/delete to delete any active accounts in excess of one that you may have. -
Deployed. http://lani1234.heliohost.org/CandC
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Just keep in mind that full backups cannot be restored automatically. You have to extract them on your home computer and find all the data you need to restore them on your new account. Sometimes this is a bit confusing for users, but if you post here on the forums we can help you with that too. Admins don't delete your account for you, because you can do it yourself. Once you're sure you have everything backed up and downloaded just visit http://www.heliohost.org/home/support/scripts/delete to add your account to the deletion queue.
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Yeah, occasionally this core.##### problem surfaces. While we're looking into how to prevent the core files from being created in the first place it might help you to fix the errors that cause the core files in the first place. All of the core files I found on your account were for the same error: Core was generated by `/usr/bin/php /home/robev/public_html/blog/wp-cron.php'. Program terminated with signal 24, CPU time limit exceeded. This means that wp-cron.php script is running for too long and being killed by the system. If you can find a way to prevent that script from running for so long, or disable it completely it would prevent those core files from being created. Since your account was capped out at 500 MB, I deleted three core files for you and you're currently at 304 MB.
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[Solved] Why My War Won't Work On Your Server
Krydos replied to lani1234's topic in Customer Service
catalina.2013-12-22.log:INFO: The start() method was called on component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/lani1234_TestingWarFileOnHelioNEW2]] after start() had already been called. The second call will be ignored. catalina.out:INFO: The start() method was called on component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/lani1234_TestingWarFileOnHelioNEW2]] after start() had already been called. The second call will be ignored. catalina.out:com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: User lani1234_lani already has more than 'max_user_connections' active connections and a whole bunch of these catalina.out:SEVERE: The web application [/lani1234_TestingHelioWarWithDB] appears to have started a thread named [Abandoned connection cleanup thread] but has failed to stop it. This is very likely to create a memory leak. -
Deployed. http://lani1234.heliohost.org/CandC
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[Solved] What Happened To Mysql Database?
Krydos replied to WorldBuilder's topic in Escalated Requests
Try going to http://stevie.heliohost.org:2082/frontend/x3/sql/index.html and deleting the MySQL user for that database. Then recreate that user, give them access to the database, and update your script to reflect the new password for the user. Let us know if you're still having trouble connecting to MySQL after you've done that. -
The brute force protection system detected you attempting to log in with the wrong password many times and decided that you were trying to guess the password. Make sure you don't continue trying to log in with the wrong password over and over. I have cleared the blocks on your account and you should be able to log in now. Let us know if you're still having issues logging into your account.
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That's kind of weird. Here is what cPanel is seeing: Name Servers ns1.mydomain.com 66.96.142.148 ns2.mydomain.com 65.254.254.172 and some whois tools see that too http://who.is/whois/marionfamily.org I would contact domain.com support (or whoever you registered this domain with) and ask them why the nameservers are showing one thing in some places, and another in other places. It might just be a DNS caching issue, like some DNS is still showing the old data, and some are showing the new, in which case waiting some more might help. You've already waited quite a while though so I don't understand why any old entries would still exist anywhere. Perhaps your registrar has some strange settings or they can help you sort this out.
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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Most FTP clients can change permissions on files. It sounds like this cloudnine's ftp client doesn't allow you to configure much though. What IP does cloudnine ftp client connect from? Have you asked cloudnine's support if you can set what permissions their client uploads with? You could just use cPanel file explorer, or an FTP client on your computer to edit the botched permissions after c9 uploads their files?
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Please post the following information: Your cPanel username Your main domain The server that you are on
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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The domain was working when I first checked it. If I had to guess: The user probably changed his main domain and hadn't waited 24 hours or more before posting about it being queued.
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Please clear your cache.