Krydos

Unsuspended. Please make the changes swiftly before your account starts to cause a lot of load again.

Try deleting or renaming your .htaccess file.

Hey Vito, I haven't heard from you for several weeks. Were you able to make that 468x60 sized banner for us? I'm about to send out an email to our 17k users, and I was considering using a NordVPN ad. Thanks.

I want to mention that if you're interested in having ssl on your site we strongly recommend Ricky or Tommy. These servers automatically install and maintain ssl for you so you don't have to do anything. Johnny is capable of ssl, but you have to install it yourself and more often than not you'll get an error about the load being too high. Since you have a nice paid domain Tommy would be an especially good fit for you since that's our fastest server with the highest uptime. Let us know if you need help switching servers.

Johnny supports up to asp.net 3.5 on all accounts. Tommy supports up to asp.net 4.6 if you request access.

Most of your load is coming from /home/cbrpics/public_html/wp-login.php which probably means you have a lot of bots trying to bruteforce their way into your wordpress account. Would it be feasible to disable logins? Like wolstech said you have basically no bandwidth usage so your site shouldn't be causing this much load unless something is wrong.

Postgis and tablefunc extensions have been created on the database you pm'd and remote access has been enabled. Let us know if everything is working as expected.

On November 22 he created an account called eventor on Johnny. Today he deleted his Johnny account and created a Ricky account. Rather than delete his forum account, I renamed it to match his new hosting username.

You can delete your own hosting account at http://www.heliohost.org/classic/support/scripts/delete Would you like your forum account deleted as well?

I already set up ssl for you https://www.sslshopper.com/ssl-checker.html#hostname=daskunk.heliohost.org

The .auth directory is not needed for ssl. The system will create a file in /home/daskunk/public_html/.well-known/pki-validation/ when it is creating or renewing your certificates. I have uploaded the full backup of your Johnny account to /home/daskunk/cpmove-daskunk.tar.gz You can download that archive to your home computer and extract whatever files or settings you need from there. Once again I'm sorry the transfer process wasn't smoother. Normally all of this is done fully automatically, but like I said Johnny managed to botch the job somehow so I had to do most of the transfer manually.

Awesome! Welcome to the community. Let's start with postgis. I just installed it on Tommy, and it appears to be working. The create extension command requires superuser permissions which we can't grant to regular users, but if you let me know your database name that you want it on I can add it for you.

Try these settings: Host: ricky.heliohost.org Port: 1312 Protocol: SFTP Logon type: Normal User: daskunk Password: <same as cpanel>

The only way to change the userid is to delete the account and recreate it. Was it not daskunk before? Johnny did have some issues transferring your account over. First time that's happened actually, and the file permissions got messed up. I manually changed everything recursively to 644 owned by daskunk, but directories are actually supposed to be 755. I was more focused on getting your website back online and ssl installed.

Alright, now your domain is secure too. https://daskunk.heliohost.org/ This certificate will automatically update itself when it gets close to expiring so you shouldn't have to worry about ssl at all anymore. Enjoy.

Does it look better now?

Ok, your site is back online, but on Ricky now. If you see a 404 error or a Johnny queued page don't forget to clear your browser cache and flush your os dns records. Next step SSL.

See https://www.helionet.org/index/topic/30848-account-archived/?p=139049

Yeah, you only have one database and it's 11 MB not 2807 MB. Not sure why it would say that. Is there any effect in cpanel due to this bug or is it just graphical? Can you still upload files and/or update your database?

Ok, your account is on Ricky now. You will need to reset your password at https://www.heliohost.org/reset/ before you'll be able to log in though. Your website should be back online shortly. Next I will get SSL working for you.

Your account is active and functioning for me. If your domain is showing the inactive or suspended page please clear your browser cache. When your account gets a couple days from expiring you should receive an email fron no-reply@heliohost.org explaining what to do to prevent your account from being suspended for inactivity. If you fail to react to that email you will receive one more email at the exact moment that your website is taken offline. We recommend logging in at https://www.heliohost.org/login/ to make sure your logins count. Some try to log in with a url that looks like tommy.heliohost.org/.../index.html and that won't work. The reason it doesn't work is because the link ends with .html and we can't update the database from a static .html file. Sorry for the inconvenience.

See https://www.helionet.org/index/topic/30856-hh-66800-ssl-issue-30833/

The username for that domain is anggaa. Please be aware that it is against our ToS for users to have more than one account. You can delete any accounts in excess of one by going to http://www.heliohost.org/classic/support/scripts/delete

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in since August. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...