Krydos

Oh my bad, you had already said all that. I missed it somehow. Ok, what is the IP address that you would like cloud.internusa-solutama.net to be hosted at?

Can you post a link to the reverse dns test that is showing an error? Everything I can find says that it's working fine now.

Well, you know your code better than anyone else. What else could it be looking for and not finding? Does it output any error messages anywhere? Perhaps start with a simple .war that works and add to it until you find the part that gives the error?

Usually 404 means something can't be found. Do you have any absolute references to files such as /home/lani1234/... Or C:\Documents\...?

Does it work now?

The mysql hosts on Johnny have been flushed, so that should be working for you now. No you cannot do it yourself, but as long as you don't have a lot of errors you shouldn't get blocked in the first place. Have you enabled remote mysql access to the IP of wherever your gmod server is located? Since you logged in less than three hours ago I'm going to assume you are not having that issue anymore. Most likely you used the wrong password too many times and brute force protection locked you out for a time period.

Alright, Johnny php memory limit has been raised to 768M. Let us know if it still isn't working.

The account jedstern has been unsuspended. For future record if you and your students are all going to create accounts of their own that's fine, but in order to whitelist your accounts against automatic suspension by the multi-account detection systems we simply require a little additional information to validate the identity of the account holders, and verify that it isn't one person (or one bot) creating them all. If you or your students are interested let us know and further instructions can be provided. Our apologies for the suspensions. Thanks for using, and recommending Heliohost.

The reason that error comes up is because Byron deleted some of the inspirecloth.com records without checking whether that domain was owned by an account already. There is nothing wrong with the system. If you would like to host that domain on your account we can help you with that. Just let us know.

What now? Do you have a reverse DNS test that is returning an error or something?

Well, the gmx folks proved useless in solving this issue, but through the process of trying things randomly I found the solution to this problem by solving http://www.helionet.org/index/topic/17293-solved-reverse-dns-setup/ and http://www.helionet.org/index/topic/17760-solved-reverse-dns-for-stevieheliohostorg/ Users on both Stevie and Johnny should now be able to send emails to any of the various gmx.com, gmx.de, etc email addresses.

Since you found another solution this request was put on the back burner. While diagnosing a similar issue on Stevie http://www.helionet.org/index/topic/17760-solved-reverse-dns-for-stevieheliohostorg/ I discovered and fixed this problem too. All accounts on Johnny should have reverse DNS entries for their MX records now.

Deployed. http://lani1234.heliohost.org/CandC

As long as Java is enabled on your account, .jsp files can already be run by simply uploading them to anywhere within your public_html folder and accessing them with a URL such as http://domain.heliohost.org/file.jsp

You were notified on October 27th that java was installed on your account, and it's been functional ever since.

What makes you think java isn't functional on your account?

If you do wish to delete your account and recreate it (to restore factory settings) here is the link to delete your account http://www.heliohost.org/home/support/scripts/delete and here is the link to create a new Johnny account http://www.heliohost.org/home/create-johnny-account

Is it possible to change the port 27015 to something else? Perhaps in a configuration file or settings?

Since the account in question was logged into since the last post I'm going to assume that the password reset was successful and the user has regained access to the account. Let us know if you're still having trouble logging in.

It looks like you figured out how to reactivate the account on your own. Have you managed to get logged in? If you need a password reset you can simply visit http://stevie.heliohost.org:2082/ and type your username in the aptly named "password reset" box. Let us know if you're having trouble resetting your password or getting logged in and we can provide further assistance.

Ok, Johnny php memory limit has been increased to 384M. Let us know if it still isn't working and we can try increasing it a bit more.

Thanks for pointing this out. I've noticed that some of the system owned domains have a tendency to disappear from DNS. I suspect it has something to do with some faulty cleanup script that deletes unowned domains or something like that. I have recreated the proper reverse DNS entries for Stevie. Just for future record it's actually a PTR type not TXT though. Let us know if you're still having issues sending or receiving mail.

Please post the following information: Your cPanel username Your main domain Your subdomain The server that you are on

It sounds like you're talking about Johnny, which is indeed our experimental server. If you follow our news https://twitter.com/Heliohost/ you can see that Johnny crashed and had quite a bit of downtime over the last few days. If you need a server that is online more, and doesn't timeout requests, and less inconveniences I would recommend creating your account on Stevie which is our stable server. If you're just experimenting and uptime isn't important to you then Johnny is the best choice. We find it best to offer a nice spectrum of server options so each user can determine what is most important for them. It sounds to me like you may have chosen the wrong server for your needs.

http://x-wow.tk/ isn't hosted on our servers http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=x-wow.tk&rec=A If you want to host that domain with us please set your nameservers to ns1.heliohost.org and ns2.heliohost.org