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Posts
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Everything posted by Krydos
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The url to access your control panel is https://www.heliohost.org/login/ and then click "Continue to Cpanel". You can see the visitors to your site at https://tommy.heliohost.org:2083/frontend/paper_lantern/stats/lastvisitors_landing.html
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You're on Tommy now. http://scs.heliohost.org/ If you see a 404 error or a Johnny queued page please clear your browser cache and flush your OS DNS records. Thanks for the donation. We really appreciate it.
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Done. You should now be able to log in and your website should start working within 12 hours.
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Moving...
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Johnny hadn't fully deleted your old account. I cleaned up some remnants that were left over. Can you add your domain now?
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Go to https://johnny.heliohost.org:2083/frontend/paper_lantern/sql/index.html and scroll down to where it allows you to add a user to a database. Select the user, and select the database you want to grant them permission to access. When you click submit it will take you to the list of permissions you can grant on that user for that database such as select, delete, update, insert, etc.
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Also you get email reminders to log in. Make sure our emails aren't going to your spam box.
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Yes, you can use the same url. Here are the instructions to move yourself https://wiki.helionet.org/Moving_your_account and if you're a donor an admin can move your account for you.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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You're still causing a lot of load and most of it is coming from /home/mrj/public_html/5tube/_dl.php which is a youtube video downloader like I said last time. Remind me in a few days and I'll check again.
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Removed.
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Done. You should now be able to log in and your website should start working within 12 hours.
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It sounds like someone may have gotten access to your account. Make sure you scan your home pc for malware as it could be a keylogger is installed. It sounds like you already changed all of your passwords which is a good idea. Hopefully you used good strong passwords too. Let us know if you see any other suspicious activity.
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Visitors to your site aren't logged because you picked the Johnny server. If you would like access to these sorts of logs we recommend switching servers to Ricky or Tommy.
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Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.
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Like it says in the auto-reply that you already received, our system doesn't accept attachments or images. Please resend your email with a link to your image instead of attaching it.
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See https://www.helionet.org/index/topic/32660-hh341977-re-johnny-server-and-python/
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Glad you got it figured out!
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In order to grant permissions to other users you'll need to log in to cpanel and go to the mysql button. You can also create as many mysql users as you want on that same page. Let us know if you need help with any of that.
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pdo_pgsql cannot be installed on Johnny because the server is too old. Ricky and Tommy both support it though if you're interested in switching servers.
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Since you're on Tommy your account has AutoSSL. This means that any new domain that you add will get SSL automatically installed within 24 hours, and the certificate will automatically be renewed when it gets close to expiring. There is no admin action required to "turn on the ssl". You can check on the status of your certificate at https://www.sslshopper.com/ssl-checker.html#hostname=portfoliozervas.heliohost.org
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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An invite has already been sent to that email address, but I went ahead and sent another. Be sure to check your spam box. Let us know if you still didn't receive it.
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You can move your account yourself using these instructions http://wiki.helionet.org/Moving_your_account or if you want us to move your account for you we can do so for our donors. Just let us know the transaction ID https://www.heliohost.org/donate/
