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Everything posted by Krydos
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That information is also on the wiki https://wiki.helionet.org/Cron_Jobs
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WSGI control access has been enabled on the domain nrchoudhari.heliohost.us. To restart your Django app and load new code changes in simply edit /home/nrchoudhari.heliohost.us/httpdocs/cartracker/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
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Yes, like we said earlier you can get errors from previous versions of your code even after you change the code because of server side caching. That means you can see errors about djangotest even if there is no mention of djangotest in your code because the old code was still cached on the server. We can enable WSGI restart access for you if you want to be able to clear the cache manually.
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Yeah, that log file only shows Apache or WSGI errors. Like I said the "Server Error (500)" error isn't generated by either Apache or WSGI, so we would need to check some other log or add some debugging code to see why that is being displayed.
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Which log are you looking at?
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All is see is "Server Error (500)" which is generated by your code, not the server, so those errors won't show up in any of the system logs. Did you ever add any logging to see what is causing that error?
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Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
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Your rebuild has been started and you will get an email in a few minutes when it's done.
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What do you mean "activate"?
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The backups have been deleted. It looks like you had this cron job */10 * * * * /opt/plesk/php/8.3/bin/php -f 'httpdocs/prenotaora/index.php' -- 'console' 'backup' So I deleted it for you.
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I've never used phpMyAdmin on Hestia before, but I would assume you can login using your database username and database password.
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It looks like SSL is already set up for your domain https://www.sslshopper.com/ssl-checker.html#hostname=agenceduplateau.ch
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Looks good. I canceled your old subscription so it won't accidentally double charge you, and linked the new payment to your VPS. Does this work?
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I have no idea what "Bjir" is supposed to mean. Did you need help with something?
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According to google translate you said: I'm trying to access the Retro Verze website, but I'm redirected to this Heliohost website. I don't have an account there. Please help me. Which website are you trying to access?
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It looks like the error is generated by your code, not Apache or Nginx or WSGI, so it doesn't get logged to any system file. You could edit your code to log to a file, or display a more useful error to the browser.
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[Solved] Add domain + Install Python libraries
Krydos replied to dramadan's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py -
@wolstech I don't see a Johnny, Tommy, or Morty account associated with this email address, but it seems like VPS120 is what we're talking about. @kbp2025 We can certainly help you set up a reverse proxy, but I'm not going to waste my time on a VPS that is powered off for not paying. Your payment was supposed to go through on 2025-10-15, but failed twice so far. We emailed you about it 27 hours ago, but it doesn't look like you have set up a new subscription yet.
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I canceled your old subscription so it won't accidentally bill again, and linked your new subscription to your VPS. I also noticed that you randomly received a review invitation link on 2025-07-21. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks!
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[Inactive] Sub-domain and not as a new domain
Krydos replied to mindverge's topic in Escalated Requests
It looks like your account already has email.mindverge.in. Do you want mail.mindverge.in in addition to email.mindverge.in, or just mail.mindverge.in and remove email.mindverge.in? -
Correct, Django uses server side caching, so changes to your code could take up to 2 hours to show up. You can read more about it here https://wiki.helionet.org/Django_on_HelioHost#WSGI_Uses_Server_Side_Caching If you'd like to have WSGI restart access enabled it can be, but like it says in that link your minimum monthly bill will go from $1.00 to $1.91 or so. Depending on the load it could be even higher than $1.91. If you'd like to have WSGI restart access enabled just let us know.
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Here you go https://heliohost.org/vps/pay/?code=4KIVlsrTFsbTphcF
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[HH#814146] Re: Possible Terms of Service violation detected
Krydos replied to HelioHost's topic in Email Support
Thanks for letting us know that you only have one account. The pending suspension has been canceled. -
Thank you for abiding by our terms of service.
