-
Posts
26489 -
Joined
-
Last visited
-
Days Won
947
Everything posted by Krydos
-
Your last login date shows as today so you're good to go for another month. Let us know if you'd like to know about the Morty server that doesn't require monthly logins.
-
WSGI control access has been enabled on the domain softhauz.ca. To restart your Django app and load new code changes in simply edit /home/softhauz.ca/httpdocs/softhauz/softhauz/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues. Just let us know when you're ready to turn it off. We generally try to respond to support requests within 24 hours. Also keep in mind that most of your posts above were at 4:00am - 4:30am range my time, so I am basically never awake at that time, and support requests will take longer during those times of the day.
-
Glad to hear it's working so far. One other thing that tends to confuse people when they're working on a Django website is the server side caching https://wiki.helionet.org/Django_on_HelioHost#WSGI_Uses_Server_Side_Caching What this means is if you visit your site, and then change some code, and then visit your site again, it's possible the changes appear or it's possible the old code still shows up. If you make multiple changes it's possible for multiple older versions of your code to continue showing up in the browser for up to 2 hours. One way to deal with this is to make a change, and then wait 2 hours before you make another code change, and then wait another 2 hours to make the next change, etc. This is obviously a very slow process. The other way to deal with this server side caching is to request WSGI restart access. If WSGI restart access is enabled you can clear the cache whenever you want so your code changes appear instantly. The downside to this though is your memory usage will be 260 GB per day, or more which means a bill of $1.91 per month or more. Let us know if you'd like to enable WSGI restart access so you can clear your server side cache.
-
After installing django_countries I tried loading your Django page, and it gave a 500 error. I checked the logs and it looks like you needed faker, and django_auto_logout as well. I installed those modules, and now the 500 error is gone. It looks like some images or CSS might be missing now, but you should be able to take it from here.
-
Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
-
Does it show as 4000 MB now?
-
[Solved] Request: ENABLE REMOTE DATABASE ACCESS (PostgreSQL)
Krydos replied to softhauz's topic in Escalated Requests
Remote access enabled. host=65.19.154.94 port=5432 user=softhauz_architect dbname=softhauz_live password=<set in Plesk> -
Your new subscription has been linked to your VPS, and you were sent an invoice. Your VPS is paid in full and you should be billed again automatically for $4.00 on 2025-12-06. Let us know if you need help with anything else. I noticed you randomly received a review request link emailed to you on 2025-07-20. We would really appreciate it if you could spend a minute to click the link in that email and leave us a 5 star review. It will only take you a couple minutes to write a few sentences about your experience using our VPS service, and it goes a long way to helping new customers find us. We recommend using the link in the email because pretty much all 5 star reviews that don't use these special links get deleted. Thanks in advance, and thanks for being a VPS customer!
-
Try this link https://buy.stripe.com/7sY14p77MdIP4Fb7SBco00b
-
$20 with the $19+ prepay discount gives you $25.2632 additional balance. Your previous balance was $8.7766 plus $25.2632 brings your total to $34.0998. Based on the last 30 days of usage your estimated expiration date is now 2026-03-27. Thanks for being a Morty customer.
-
Glad it's working for you now. Let us know if you need help with anything else.
-
Here is 988 MB of .rar files we could delete total 988M -rw-r--r--. 1 blasco86 psacln 38M Oct 21 08:27 Download.rar -rw-r--r--. 1 blasco86 psacln 13M Oct 18 08:58 Download1.rar -rw-r--r--. 1 blasco86 psacln 54M Oct 19 09:01 Download11.rar -rw-r--r--. 1 blasco86 psacln 37M Oct 23 09:26 Download111.rar -rw-r--r--. 1 blasco86 psacln 2.0M Nov 1 09:36 Download2.rar -rw-r--r--. 1 blasco86 psacln 5.6M Nov 2 10:02 Download3.rar -rw-r--r--. 1 blasco86 psacln 653M Oct 27 15:05 'Nueva carpeta.rar' -rw-r--r--. 1 blasco86 psacln 188M Oct 16 07:47 lll.rar
-
SSH is only available on the VPS plans which can be found at https://heliohost.org/vps/ The plan you picked is called Morty which is a shared hosting plan. All of our shared hosting plans have SSH disabled for the security of the server. On a VPS you have root SSH access since you're the only user on the server.
-
Does it work now?
-
[Inactive] Request for Database Backup After Plan Downgrade
Krydos replied to emmanuelfosso206's topic in Escalated Requests
What is the name of the database? -
Python is enabled by default on all accounts. There is no Python button in Plesk though. Here is our documentation on how to run various Python projects https://wiki.helionet.org/Python Based on your description is sounds like Python CGI will probably do what you want.
-
[HH#239490] Re: You sent an automatic payment to HelioHost
Krydos replied to HelioHost's topic in Email Support
I have linked your new subscription ID to your VPS, and when it starts billing in December you will get an invoice for the payment. If there is any problem with the payment we'll email you about it. Thanks for being a VPS customer. Let us know if you need help with anything else. -
[HH#239490] Re: You sent an automatic payment to HelioHost
Krydos replied to HelioHost's topic in Email Support
I canceled the subscription on your current bank account so it won't try to bill you anymore, and you can use this link https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=5Z5G8E5RLPXAU to set up a new subscription. Since your payment just went through this link will start billing at $4.00 USD per month starting on the date 2025-12-04. -
Probably. You mentioned Django so here is our guide on how to set up Django on the Morty server if you haven't already seen it https://wiki.helionet.org/Django_on_HelioHost
-
Glad it's working for you now. Thanks for reporting the issue. Let us know if you need help with anything else.
-
Can you select PostgreSQL on the database creation page now?
