Krydos

The IP that you posted from is not showing up as blocked. Have you enabled remote mysql?

Thanks for the donation! We really appreciate it I have doubled the storage on your syamko1 account, and given you a month of inactivity immunity.

Done. There was a conflict with your username so your username is anylisi2 now. Your email address and domain are the same as before. Your domain should start working within 2 hours.

Our terms of service https://wiki.helionet.org/Terms state that you can only have one account so I unarchived your other account that you requested first.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

You're right, Tommy is pretty behind on processing logs. Probably because the load has been so high lately. I manually ran your stats, and did a few things that might unstick the processing of everyone else's logs.

https://www.gofundme.com/sparkie-server is the link to donate.

That said, I want to mention that we're doing a fundraiser to buy a new server right now. A $5 donation earns you double storage space, but I'm willing to give you inactivity immunity for each $5 you donate beyond the first $5. So it would work like this a $10 donation would earn you inactivity prevention for an extra month, then once that is up you will have the regular month you get for free before your account is considered inactive. So $10 = 2 months, $15 = 3 months, etc. I suspect $5 per month is more than we can reasonably expect to earn off each person from ads so it works out for both of us. We get a new server, and you don't have to worry about your account going inactive. Let me know if this is something that interests you and we can get it set up.

Please post the following information: Your cPanel usernameYour main domain

FTP doesn't earn us any ad revenue that we desperately need to stay in business. We could set it up to count FTP traffic, but then we'd go out of business that much faster.

Remote access enabled.

There you go https://krydos.heliohost.org/cgi-bin/modules36.py

Yes, just put the jstl-1.2.jar file in your /WEB-INF/lib/ directory, and either wait for a tomcat restart or request one. You can download the .jar file from https://mvnrepository.com/artifact/javax.servlet/jstl/1.2

A 2 GB error_log tends to do that.

Which version of python are you using?

Done. You should now be able to log in and your website should start working within 2 hours.

Your storage space has been increased. We support php 5.4, 5.5, 5.6, 7.0, 7.1, and 7.2 currently. We will be supporting php 7.3 before too long as well. I'm sure 7.2 is new enough for grav though.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

The compromised files cannot be backed up due to your account being used for illegal activity. Our policy on hacked account is not to back them up because they are frequently used for phishing and giving the files back could contain bank information and other phished passwords, etc. We could be held liable in court for passing along this private information just like the criminal who hacked your account. You'll have to use your most recent clean backup.

Remote access enabled.

@sohamb03, this account wasn't archived, it was suspended. You can check the status of an account by typing their username at https://www.heliohost.org/status/

That's the issue then. Your browser wasn't processing the javascript correctly because the next button on the username screen should be greyed out until you pick a username that isn't already in use. Then the account creation process detects invalid data, usually a hacking attempt, and kicks you out. Like I said originally you have to pick a different username when your account is hacked.

Sorry, that was me. I started freeing up his domain and email and while that was running I got tired, forgot what I was doing, and went to sleep. I just sent an invitation email.

I sent the invitation link to the email starting with joe- which is what your hosting account was using. Wolstech sent his invitation link to your jtr- email address which is what your forum account is using. Neither of which have been used. The way this should work is Open your email.Open the email with the subject HelioHost Tommy Invitation.Click the link labeled Create Tommy Account.Pick your username.Pick your domain.Set your password.Agree to the terms of service.Click next after your forum account is created for you.Click check status.Refresh the page until your account is created.I just tested the entire process by sending myself a Tommy invitation link and it all worked as expected. Let me know what step above you're getting off track so I can troubleshoot where the problem is. I just sent a fresh invite link to the joe- email address.

Let us know once you have recreated your account and your storage space can be increased again.