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Everything posted by Krydos
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Java support removed from account
Krydos replied to johnsanf13@gmail.com's topic in Customer Service
Techincally an inactive account is one that hasn't been logged in to for over 30 days. An archived account is one that has had the inactive status for at least 30 days, or 60 days since the last login. -
In order to set up an external cron for you I need to know the url to the script. For instance, astron.heliohost.org/cron.php
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Sure, I can change it, but what do you want me to change it to?
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Closing due to inactivity.
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[Inactive] Fail SFTP connection in Tommy server
Krydos replied to fjmduran's topic in Escalated Requests
Closing due to inactivity. -
Java support removed from account
Krydos replied to johnsanf13@gmail.com's topic in Customer Service
I noticed that a lot of accounts lost their java access recently on Tommy. This is likely due to the tomcat downtime we've had recently. It shouldn't take a full two weeks to regain your access. -
Keep in mind that internal cron jobs are limited to 2 per day. If you need more than 2 cron runs per day we can set up an external cron job that can run as often as every 5 minutes.
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What I would do is create the noreply email address like any other email address, and then add a rule that all received emails get immediately deleted. This way you don't have to worry about your email address taking up your storage.
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Your site should be back online now.
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What is your question?
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[Solved] Request to Increase my storage to 2000mb
Krydos replied to stefano2's topic in Escalated Requests
Your storage has been doubled. Thanks for the donation. We really appreciate it. -
It looks like mxtoolbox wants your reverse dns to be a subdomain like mail.stockdiv.com or something. Check out https://serverfault.com/a/799810 The tomcat log is located at /opt/tomcat/live/logs/catalina.out and the apache log is located at /var/log/apache2/error.log You can view them with your favourite editor (I use vim) or with a simple command like # cat /opt/tomcat/live/logs/catalina.out | less
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We recommend using mysql instead of sqlite because it's a lot easier to set up and more secure.
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So, everything is working now?
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Your username is actually gabsecci. You're actually on Johnny.
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Done. You should now be able to log in and your website should start working within 2 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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You haven't sent any emails today or yesterday.
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I found the issue. If you check the smtp banner of your VPS it should show your domain name, but instead it says vps13: # telnet 216.218.228.90 25 Trying 216.218.228.90... Connected to 216.218.228.90. Escape character is '^]'. 220 vps13 ESMTP Exim 4.91 Ubuntu Fri, 28 Jun 2019 19:28:20 +0000 I edited /etc/exim4/conf.d/main/02_exim4-config_options and uncommented the line smtp_banner = $smtp_active_hostname ESMTP Exim $version_number $tod_full Now when you check the smtp banner it shows your domain instead of vps13 # telnet 216.218.228.90 25 Trying 216.218.228.90... Connected to 216.218.228.90. Escape character is '^]'. 220 stockdiv.com ESMTP Exim 4.91 Ubuntu Fri, 28 Jun 2019 19:34:36 +0000
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Yeah, no problem. I'm always willing to listen to suggestions or requests from our users. The main reason HelioHost supports so many technologies and has so few limitations is because users have requested them.
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The only real restriction is that your files must be valid. Once again your file is corrupt. Archive: Backup-10-Jun-2019.zip End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive. unzip: cannot find zipfile directory in one of Backup-10-Jun-2019.zip or Backup-10-Jun-2019.zip.zip, and cannot find Backup-10-Jun-2019.zip.ZIP, period.
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Thank you for the donation. We really appreciate it. I have double the storage on your nimb account, and I gave you inactivity immunity for two months.
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For me it says it was deployed successfully, and is running at http://fjmduran.heliohost.org/BackHelioHost/
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Are you sure the plugin file is 9,576 KB? That error usually means that the file is too large for the server's php upload. I have increased the file upload size to 20 MB. Try it again now.
