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Everything posted by Krydos
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That updated your last login date. Was there another way you were logging in that might not have triggered the update?
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[Solved] Can't Access Main Domain And 1 Addon Domain
Krydos replied to alexrym's topic in Customer Service
What happens when you try to add that domain to cpanel? -
Your last login date has been manually set to 2017-07-10. Please log in the way you were before and I'll check if it counted towards updating your activity.
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Johnny tomcat was having some issues so I undeployed all of the .war files to fix it.
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Logging in at https://www.heliohost.org/login/ should update your last logged in date even if you don't continue to cpanel. If you think that wasn't happening I would appreciate your help testing it. I could manually set your last login date to a week ago, and then have you log in the way you have been to check if the last logged in date updates itself. If there is a bug in the system it would be nice to get it solved so it doesn't cause a problem for anyone else. We would like to minimize the number of suspensions if at all possible, but we also need a way to detect if the account is no longer being used. Thanks.
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Deployed. http://llou21.heliohost.org/roadangel/
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Deployed. http://brassatom.heliohost.org/brass-db-one/
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[Solved] Close The Connections For Luigi123_Sb
Krydos replied to Luigi123's topic in Escalated Requests
How many open connections does this software think it needs? If I increase the max open connections and the software just sits with that many more connections open it just degrades the performance of everyone else on the server even more and you'll still get the error. -
Have you read the latest news? https://www.helionet.org/index/topic/28956-tomcat-java-reset/
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ma...bd@gmail.com The first 6 characters matched your username...
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[Solved] Close The Connections For Luigi123_Sb
Krydos replied to Luigi123's topic in Escalated Requests
Yep, you're maxed out on sleeping connections again. -
That account was created in January, and was eventually deleted from inactivity since it was never even used. I have sent a new invite to the original gmail address on the account which doesn't match either of those email addresses.
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High load again. %CPU 94.0 /opt/cpanel/ea-php56/root/usr/bin/php-cgi /home/sneakyle/public_html/wp-cron.php %CPU 91.0 /opt/cpanel/ea-php56/root/usr/bin/php-cgi /home/sneakyle/public_html/wp-cron.php %CPU 89.0 /opt/cpanel/ea-php56/root/usr/bin/php-cgi /home/sneakyle/public_html/index.php Maybe try to reduce the wordpress load https://www.geckoandfly.com/7512/7-methods-to-reduce-wordpress-cpu-usage-without-upgrading-web-hosting-plan/ Or just use something other than wordpress. Over the past week you've only had 740 MB of bandwidth. For comparison the #3 highest load account on Tommy has 23,405 MB of bandwidth over the same period and caused less than a third of your load.
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[Solved] Close The Connections For Luigi123_Sb
Krydos replied to Luigi123's topic in Escalated Requests
Yes. -
You were blocked for trying to log in to cPanel too many times with the wrong password. Unblocked.
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Deployed. http://hikin.heliohost.org/HikingPartners_war/
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[Solved] Lasestabirra: Account Suspended
Krydos replied to ivanvet2's topic in Suspended and Queued Accounts
It can take up to 24 hours for your website to start working on Johnny after you reactivate it sometimes. -
See https://www.helionet.org/index/topic/28956-tomcat-java-reset/
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See https://www.helionet.org/index/topic/28956-tomcat-java-reset/ Let us know once you have java access enabled again and your .war can be deployed.
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See https://www.helionet.org/index/topic/28956-tomcat-java-reset/ Let us know once you have java access again and your .war can be deployed.
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[Solved] Close The Connections For Luigi123_Sb
Krydos replied to Luigi123's topic in Escalated Requests
You currently have no open mysql connections. -
[Solved] Close The Connections For Luigi123_Sb
Krydos replied to Luigi123's topic in Escalated Requests
Something from 158.69.123.33 reopens all of your connections immediately and causes the error again. Is there any way to limit the number of connections it opens or force it to close connections on its own? -
Have you tried following this guide? http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate