Krydos

Here are the questions we require to be answered before the limit can be increased beyond 50 1. How many emails you plan to send per day? (Already answered 500) 2. Where you get the email addresses from? 3. How can recipients of your emails unsubscribe? 4. Do you have an unsubscribe@yourdomain.com address set up? 5. Do you have an abuse@yourdomain.com address set up? 6. Does each email have a link to unsubscribe? 7. Do you share or sell email addresses that you get? 8. Post an example of the messages being sent.

The default sending limit is 50 emails per day, but the limit can be increased if you answer a few additional questions. If you'd like to make a donation you can do so with the links at https://heliohost.org/donate/ but no donations is required to increase your sending limit. You said 500 emails in "some days" so if you send 50 a day for 10 days then you wouldn't need the limit increased anyways. Not sure if 10 days is what you meant by "some days" though.

Glad it's working for you again. Let us know if you need help with anything else.

It's ok. Just let us know if you need help with anything else.

Your new payment has been linked to your VPS and it has been powered back on. If you're having issues making a payment just tell us that and we can keep your VPS powered on for some extra time. If you ignore our emails and don't say anything to us we assume you've abandoned your VPS and just power it off to save server resources for paying customers.

The correct NS record is ns1.heliohost.ORG and ns2.heliohost.ORG (not .us)

Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py

What is the error message when they fail?

The quota includes the trash, and since you didn't clear the trash you're still over the limit. Backups 0 MB Emails 0 MB Files 12.94 MB Trash 970.56 MB Logs 4.90 MB PSQL 0 MB MariaDB 69.16 MB Total 1057.56 MB When you delete a file, if you don't check this box the file still takes up space on your account. You can also just occasionally go to /home/sisintex.heliohost.us/.trash and delete everything inside there before you exceed your limit. If you like having 970+ MB of junk sitting in the trash another option is you can use the link MoneyBroz posted to increase your storage.

Glad you got it working. Let us know if you need help with anything else.

Have you tried using Softaculous to do the install? https://johnny.heliohost.org/modules/softaculous/index.php?act=software&soft=413

It looks like remote MariaDB is already enabled. MariaDB [(none)]> select user, host from mysql.user where user like 'lostandfound_%'; +-------------------+------+ | User | Host | +-------------------+------+ | lostandfound_user | % | +-------------------+------+ 1 row in set (0.048 sec) I can try updating Plesk. I believe we're an update or two behind.

We aren't refusing you assist you configure the CNAME records, we're informing you that our free domains cannot be used in the way you're intending. If you purchase a domain we can assist you with the CNAME records for that domain. You're welcome to use the free helioho.st subdomain for things other than bulk email sending. You're welcome to continue using your Morty account as long as it doesn't violate our terms of service.

You sent this email at 2025-11-30 18:32:00 and your last login date is 2025-11-30 18:25:40 so the way you logged in seems to work.

Actually, there is not a $0.50 transaction fee if you want to exchange your Morty account for a Tommy account. The transaction fee only applies to refunds, not exchanges.

When you login to Plesk make sure you do so from https://heliohost.org/ to make sure your login counts. Logging in from other URLs may not count towards keeping your account active. Also keep in mind that viewing your webpage, logging in via SFTP, checking your mail via IMAP, etc don't count towards keeping your account active. If you're having trouble remembering to login every month we do offer a server named Morty that doesn't require monthly logins. Information on how to switch to the Morty plan can be found at https://heliohost.org/dashboard/move/ Your project to help blind people sounds amazing. You're welcome to continue using our hosting for as many years as you want.

Here is a domain you could try https://heliohost.org/partners/namecheap/qiyemailpro.xyz use the checkout code MATRIXTLD25 and it is only $1.28 for the first year. Can you afford $1.28?

Our refund policy is located at https://heliohost.org/refunds/ I still find it hard to believe that you can't afford $7.48 to buy your own domain to send these emails. It's very suspicious.

The main advantage of a paid domain like a .com is you can manage and add your own DNS records. If you use this link http://heliohost.org/partners/namecheap/qiyemailpro.com you can purchase the domain for $7.48 for the first year with the coupon code MATRIXTLD25. You've already spent $5 for the Morty account, I can't imagine how your company can afford $5 but can't afford another $7.48.

Why not use a paid domain like a .com then?

What kind of emails are you sending with Amazon SES?

What kind of emails are you sending from our domain?

I created a full backup of rebeccaandlida which you can download from https://heliohost.org/backup and deleted that account. I have unsuspended the rebeccastclair account. You may create as many databases on that account as you want as long as they all fit within the 1000 MB storage limit. If you need more than 1000 MB that can be upgraded too. You may also have up to 10 domains for free if you want too.

Added.

You're welcome to keep your one account for as long as you want. The problem is you have two accounts. Since you sent us this email from the address associated with the account rebeccaandlida that account has been unsuspended, and the other one will remain suspended.