-
Posts
24,860 -
Joined
-
Last visited
-
Days Won
885
Everything posted by Krydos
-
[Solved] Request to install the tweepy module
Krydos replied to forbots123's topic in Escalated Requests
The Python 3.12 module tweepy has been install on Tommy. You can see the current list of installed modules and their versions at https://krydos1.heliohost.org/pyinfo/info3.12.py You might also want to keep an eye on your load. In the last 5 hours you've used 28% of your memory limit for the day. At that rate you will use about 133 GB of memory in a 24 hours period and your limit is 100 GB. If you exceed the 100 GB memory limit your account will be suspended. -
The modules web3 has been installed on Tommy's Python 3.12. You can see the current list of installed modules at https://krydos1.heliohost.org/pyinfo/info3.12.py Like Wolstech said, the "run a command" option is jailed so it won't be able to find the Python binary, but like it says in our wiki https://wiki.helionet.org/tutorials/plesk/cron-jobs#python we recommend putting the Python script in cgi-bin and calling it with the "fetch a URL" option in scheduled tasks. Just put the full URL to the python script in the URL box. For instance
- 3 replies
-
- python
- python library
-
(and 2 more)
Tagged with:
-
[Solved] Request to Move Johnny Server to Tommy
Krydos replied to szhiro's topic in Escalated Requests
I suspect each 2500 points is 5 cents, and then they round down to the nearest 5 cents. So 3000 isn't 5000, so it isn't enough to count as 10 cents so they round down from 3000 to 2500 and give us 5 cents. I guess people would probably have to donate 50,000 points for us to actually get $1. -
Added. All requests for subdomains will go to the directory named wildcard. Since you're using Cloudflare, you'll need to figure out the DNS records yourself.
-
Looks good. I linked the new 6 month subscription to your VPS. Yes, your VPS will remain the same. We don't need to rebuild or anything unless you want to.
-
[Solved] Request to Move Johnny Server to Tommy
Krydos replied to szhiro's topic in Escalated Requests
So, we finally got the donations. The August donation of 1000 just disappeared entirely. The 5000 point donation gave us 10 cents, and the 3000 point donation gave us 5 cents for a grand total of 15 cents. I'm not sure Microsoft can claim we're getting $1 USD for each 1000 points unless they're just literally scamming people, or maybe there are some insane fees eating all of the actual donation away? $9.00 donation minus $8.85 fees? Seems bizarre. and here is the money that was actually deposited into our bank account. I'm going to go ahead and just move you to Tommy for trying, but if anyone else wants to donate Microsoft points to move servers or get increased storage space they're going to have to actually donate enough points that we get the full $1. I'm not sure how the math works out that 5000 points is 10 cents and 3000 points is 5 cents, but it looks like people would have to donate at least 60,000 Microsoft points for us to maybe get $1. Thanks for helping us test this new donation thing out. -
You can use this link to save 10% buy purchasing 6 months at a time https://heliohost.org/vps/pay/?code=DkpWaeUP7esr78br Let us know once you have the new subscription set up so we can make sure to cancel the old 1 month subscription. The old subscription should bill on the 31st so make sure you use the new link before then.
-
[Solved] Web site suspended for high load
Krydos replied to dahuhunter's topic in Escalated Requests
Your account has been reset. Click the link in the email I just sent you to take the next step in the reset process. -
[Solved] Web site suspended for high load
Krydos replied to dahuhunter's topic in Escalated Requests
You say, "Reset my account please" and we create a full backup, and then reset your account back to the default empty state. Be careful restoring files from your backup though because they could include backdoors that the hacker could use to gain access again. -
[Solved] Web site suspended for high load
Krydos replied to dahuhunter's topic in Escalated Requests
If your account has been hacked we recommend doing a full reset. Just deleting a few files that the hacker uploaded is unlikely to fix whatever vulnerability they used to upload the files in the first place. -
Your subscription has been canceled and you won't be charged again. Thanks for using our VPS service.
-
[Solved] hh:suspended "devashraf" and "prize"
Krydos replied to devashraf's topic in Escalated Requests
Part of the reason we don't allow multiple accounts is because the first 1000 MB of storage is free and then you can donate to increase the storage space, but some people think they're clever by creating 6 accounts to get 6000 MB for free instead of donating to increase the storage on their 1 account to 6000 MB. -
[Solved] hh:suspended "devashraf" and "prize"
Krydos replied to devashraf's topic in Escalated Requests
If you're managing a website for someone else it would make the most sense to add it to your 1 account. You can add up to 10 completely separate domains to your 1 account for free. -
It looks like you donated $1 in 2017-02-05. When we lost our cPanel licenses in 2021 we started rebuilding Tommy with Plesk first and then started moving our largest donors over first. Our plan was obviously to put all the donors back on the donor server, but as we moved more and more people we ran into a dilemma: Johnny, our free server, had 100% uptime and barely anyone on it, and was much faster than Tommy. Meanwhile Tommy was completely overloaded, slow, had really high load, and the uptime was dropping down to 97% or lower. I guess it's a good problem to have so many donors that we can't even fit them onto one server, but it's a terrible idea to punish donors with terrible service and slow servers and give the fastest best servers to our free users. So the choice was to continue packing all of our donors onto our slowest most overloaded server, or put the remaining donors on the fastest server with barely any accounts on it. I believe the cut off was $1 or higher donations made after 2020-07-15 or so ended up on Tommy, and $1 donors prior to that date went to Johnny instead. At the time we told all of the remaining donors that we would allow them to move back to Tommy someday after the servers were balanced better. Anyways, Johnny still has better uptime right now, but you're welcome to move back to Tommy for free now if you wish.
-
Your domain has been added. Delete the micahlindstrom.com/index.html file and upload your files there to get your site set up.
-
Your subscription has been canceled and you won't be billed again. Thanks for using our VPS hosting.
-
[Solved] Web site suspended for high load
Krydos replied to dahuhunter's topic in Escalated Requests
Good bots check your robots.txt file and abide by the rules in it. We received 785401 page hits to our website on 2024-10-22 and 25 of them were from Google when we have a properly configured robots.txt file published. There is no reason Google should need to visit your website 46230 times in a single day unless you've got something seriously misconfigured. Create the file and put it in httdocs. -
Here is our wiki article explaining how to check your error logs, if you don't already know how to do that https://wiki.helionet.org/tutorials/plesk/view-error-logs
-
What does the error log say?
-
[Solved] Request for Remote Access to PostgreSQL
Krydos replied to spanishbibivan's topic in Escalated Requests
Remote access enabled. host=65.19.154.90 port=5432 username=spanishbibivan_test_db_user dbname=spanishbibivan_test_db password=<set in Plesk> -
[Solved] Request to Move Johnny Server to Tommy
Krydos replied to szhiro's topic in Escalated Requests
Still waiting... -
[Solved] Rebuild of vps29 with control panel
Krydos replied to fulianto7691's topic in Escalated Requests
Your VPS has been rebuilt and Hestia has been installed. You should be able to login to Hestia at https://vps29.heliohost.us:8083/ using the username admin and the password you use for SSH. Let us know if you need help with anything else. -
Here's your disk space breakdown right now. Backups 39.21 MB Emails 0 MB Files 548.13 MB Trash 0 MB Logs 4.33 MB PSQL 0 MB MySQL 12.97 MB Total 604.64 MB 273M ./httpdocs 12K ./.composer 0 ./.pki 20K ./.ssh 0 ./.trash 15M ./.wp-cli 0 ./.wp-toolkit 0 ./dBot 241M ./wordpress-backups 12K ./private 20M ./git 24K ./.nodenv 4.0K ./.phpenv 52K ./.rbenv 8.0K ./.npm 0 ./tmp
-
Yep, one of your PHP processes was running for over 22 hours. Thanks for helping us figure out what was wrong.
-
[Solved] Delete both my Johnny account and Helionet account
Krydos replied to a topic in Escalated Requests
Your forum account has been deleted as well.