Krydos

Maybe your router is blocking your website. Try using your phone to go to https://webmail.groovetunez.tk/ while disconnected from wifi.

Thanks for the donation. You've been added to the waitlist. You're currently #397 to create a Tommy account. You can see your ETA by typing in your email address at the https://heliohost.org/eta/ page.

No, the service that we're using to convert crypto to USD doesn't support lightning address yet. You can see the the addresses that we have at https://heliohost.org/donate/ It is possible to add new crypto addresses if you want to ask about something else.

All 65535 ports are available to be opened or closed on a VPS.

The best way to handle this is to install a Cloudflare origin certificate on Plesk, and then set Cloudflare mode to Full strict. You can read about it here https://developers.cloudflare.com/ssl/origin-configuration/ssl-modes/#full-strict If there is a valid SSL certificate installed in Plesk it will stop trying to install a new one. I think we'll have to delete your account, and recreate it to do that. No Plesk doesn't not require a subdomain to make an addon domain. The subdomain zalivar.infantex.com.mx has been removed. It sounds like Hestia didn't set www up as a ServerAlias properly. If it was a dns error you would get an error like "the server's ip address could not be found" when you tried to load it in a browser. Apache and Nginx show a default page when they don't have any record of where the domain's DocumentRoot is. For instance if you're using Apache it would look something like this: <VirtualHost 65.19.141.197:80> ServerName infantex.com.mx ServerAlias www.infantex.com.mx DocumentRoot /var/www/html/ </VirtualHost> In Hestia that ServerAlias part was probably missing. I'd have to log in to Hestia and mess around with it for a bit to figure out why.

Alright, your SPF record has been fixed https://mxtoolbox.com/SuperTool.aspx?action=spf%3ajurisconsult.mg&run=toolpage I forgot a period when I was typing it in by hand.

I added you to the waitlist to create a new account. You can check your ETA by typing your email address into this page https://heliohost.org/eta/

I took a look at it, and there were some issues with the forum emails. The from header was admin@helionet.org but the envelope-from header was apache@brody.heliohost.org so the emails weren't perfect. I edited it so the from and envelope-from headers are both admin@helionet.org now so hopefully that helps. Gmail is really sensitive about spam and there's really nothing else we can do on our end now that the emails are perfect. Gmail might still send them to spam. The only other thing you can do is contact Gmail and ask them to deliver emails from @helionet.org and @heliohost.org to your inbox. If you can't get a hold of Gmail support the other option is switching to another email provider that does deliver our emails to your inbox.

Do you have any virus protection, adblockers, or firewall on your computer? If so try disabling them.

SPF and DKIM have been set up for jurisconsult.mg. Try sending an email to https://www.mail-tester.com/ and post the report here. This tool will let you know if your emails are set up correctly. Please send a real email without any private information included. If you send an email that just says "test" or something your spam score will be high. Also when you post the report link all of the contents of the email will be visible to anyone who clicks the link so don't include any private information in the email. If your score isn't perfect we can fix whatever other issues there may be.

Yep.

What mail provider are you using? Gmail, Microsoft, Yahoo, etc?

I created an email address called krydos@groovetunez.tk and logged in to it and didn't get any message about anything timing out. I sent an email from krydos@groovetunez.tk to an external mail provider and it worked, and I replied to that email and it arrived in krydos@groovetunez.tk inbox. Everything is working for me. I think the issue here is you aren't using the right link. Try logging in at webmail.groovetunez.tk not mail.groovetunez.tk.

Since you're using Cloudflare you'll need to either turn off proxy mode so Let's Encrypt will work, or get your SSL certificate from Cloudflare.

I renamed your broken .htaccess and put an index.html file at public_html so https://groovetunez.tk/ and https://groovetunez.ga/ are working. Just delete that index.html file and upload your website. I also reissued your SSL certificate to cover webmail too so your webmail for both domains is working now. https://webmail.groovetunez.tk/ and https://webmail.groovetunez.ga/

That's the correct IP address. You can delete cpanel, cpcalendars, cpcontacts, webdisk, and whm if you want. It doesn't really hurt anything if you leave them alone though. That's just left over garbage from cPanel.

Thank you for the donation. Your storage has been increased to 2000 MB, and you've been sent an invitation email. Clicking the link in the email will allow you to move yourself to Plesk. Let us know if you have any issues, or if you need a domain added to Plesk or anything.

We've updated https://heliohost.org to allow logins to Plesk. There have also been countless improvements under the hood to make the homepage faster and more secure. The main difference though is our main website is now running on PHP 8.0, but up until a few minutes ago was running on PHP 5.4 which lost active support almost 8 years ago. We have a lot more changes coming soon such as password resets, changing your main domain, upgrading your storage, deleting your account, load graphs, and a lot more through your new hosting dashboard. We've also made some massive improvements to our VPS signup process that should result in less confusion, and make things easier for VPS customers. We've also added a very basic VPS dashboard which is mostly just links to post your support requests on the forum, but eventually you will be able upgrade your VPS, reinstall your OS, set up reverse DNS, cancel your subscription, and a lot more through the website. Let us know what you think about the new functionality, and if you see anything broken please let us know. Thanks for being a part of the HelioHost community.

Thank you for trying out our VPS service. Your subscription has been canceled and refunded. In order to provide better service to others could you provide some feedback on why you decided not to use your VPS?

Thank you for the donation. Due to the transition to Plesk we're a little behind on sending invites for donations. You're currently #398 in line to create a new account on the Tommy server. You can check your position in line by typing your email address into this page https://www.heliohost.org/eta/ We're sending out invites to our top donors first, and working our way down the list. We just started sending out invites today so we're only doing 1 invite per day right now, but after the new account creation process is fully tested we'll be able to send out many more invites per day. Let us know if you have any other questions.

Nice! Glad you got it figured out.

You're currently #2134 in line to receive an invite to create a new account. You can check your ETA at https://www.heliohost.org/eta/?u=genwork Since new account creation is brand new we're only testing it with a few accounts per day, but once the code is fully tested we will increase the rate at which we send out invites.

Yes, if the domain is hosted on the server Plesk doesn't even bother looking at the MX records or anything and just sends it internally. You would have to make a temporary email address on a domain that isn't hosted on Plesk to make the email leave the server, and then you could forward from the temporary email back to an infantex.com.mx address. Couldn't you create the email address on Plesk and then have your gsuite log in to Plesk and download the emails? That seems easier.

You've been added to the waiting list for an account. You can check your ETA here https://www.heliohost.org/eta/?u=kraigf%40yahoo.com Since new account creation isn't very well tested yet we're only sending one invite per day to make sure things are working correctly, but after things are fully tested we will send out a lot more invites. You will receive an email when it's your turn to make an account.

No, you're making progress. Check out the log now. Jul 15 05:16:38 tommy2 postfix-local[101248]: C09F3402A61D: dmarc: stderr: PASS Jul 15 05:16:38 tommy2 postfix-local[101248]: cannot chdir to mailname dir jazc: No such file or directory Jul 15 05:16:38 tommy2 postfix-local[101248]: C09F3402A61D: Unknown user: jazc@infantex.com.mx Jul 15 05:16:38 tommy2 postfix/pipe[101242]: C09F3402A61D: to=<jazc@infantex.com.mx>, orig_to=<info@infantex.com.mx>, relay=plesk_virtual, delay=0.58, delays=0.2/0.17/0/0.21, dsn=2.0.0, status=sent (delivered via plesk_virtual service) Jul 15 05:16:38 tommy2 postfix/qmgr[121784]: C09F3402A61D: removed That email address it's trying to deliver to doesn't exist in Plesk. Try creating it.