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Everything posted by Krydos
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Your VPS has been deleted, your subscription has been canceled, and you won't be charged again. We're looking forward to your return. Thanks for using our VPS service.
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It used to be that Johnny = 1373, Ricky = 1312, and Tommy = 1342, but that was too confusing to people because they would search the forum and see a number and not know exactly which server they were on, etc. In order to simplify things we're just going to have all of our servers use 1373 from here on out rather than a different random port on each.
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You can now link your Discord account to your HelioHost account in order to receive invitation links to create an account on Plesk. Since Gmail has decided they don't want you to have a free hosting account on Plesk we have come up with a better way to get information to you. Messages were sent from computer to computer as early as the 1960s, but in 1971 the first email address with an @ symbol was invented. 51 years later it might be time to move on to something better if Gmail refuses to cooperate with us. If you're interested in trying it out you can go to https://heliohost.org/eta/ and type in your username or email address. Then on your ETA page there will be a Discord button. Click that and it will ask you to grant it permission to know who you are and permission to add you to the HelioHost Discord server. Once you grant those permissions it will send you a direct message with a link that you can use to validate that the system is working. If you have DMs disabled the bot won't be able to send you messages so make sure you have DMs enabled in your privacy settings. If you leave the HelioHost Discord server the bot won't be able to send you DMs anymore either. Let us know if you have any trouble linking your accounts, or if the DM doesn't arrive. Right now the Discord link is only for accounts who haven't been moved to Plesk yet, but if people let us know that they like receiving Discord notifications better than emails we can implement this same system for Plesk accounts as well. Personally I think Discord pings are way less likely to get missed than overbearing spam filters that you can't even turn off. Let us know what you think.
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Your VPS has been deleted, your subscription has been canceled, and you won't be charged again. Thanks for using our VPS service.
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Me too.
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No, if you get a VPS you can definitely deploy your .war. I was saying that I'm not sure I'll be able to add Java functionality to Plesk until I try it.
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Your invite to move to Plesk was originally sent on 2022-05-10. I just started your account moving. You most likely won't see any of this though because Gmail has been blocking our emails like we mentioned in the news post at https://www.helionet.org/index/topic/53714-problems-with-gmail/ As far as a recurring donation, you used to be able to go to https://paypal.me/heliohost and type and amount and make it a monthly recurring donation, but I don't see the check box for recurring anymore. If you let us know how much you want to donate each month I can make you a link that will set up a subscription.
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Nginx ignores .htaccess files. I commented out your line starting with Options like I said to do and the 500 error went away.
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Edit the .htaccess file and comment with a # the line that starts with Options.
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The top priority right now is getting new account creation working. We started sending invites with some of the old cPanel code and quickly realized that it all needed to be rewritten, like most everything so far. There are still several hundred donors who are waiting for an account. Based on our testing I would say that most of the bugs are worked out of the new account creation so hopefully we can start sending invites again in the next week maybe as long as everything goes well. After that we could work on Java, Django, and Flask. Obviously we can't give you any sort of concrete date that it would be available because we've never done any of this Plesk work before so we have no idea how long it's going to take and how many issues we're going to have setting it up. Have you considered a VPS? They start at only $4 per month, and we can help you get Java set up on it. We could get you running with Java within a few hours. I'm not even completely sure that Java will work at all on Plesk so it may never happen. Hopefully I can get something figured out though.
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[HH#642902] VPS payment reset (vps46 and vps62)
Krydos replied to HelioHost's topic in Email Support
Everything is taken care of now. -
[HH#967624] VPS payment reset (vps46 and vps62)
Krydos replied to HelioHost's topic in Email Support
The new subscriptions have been linked to the VPS and your new expiration date is 2023-03-09. They should renew for another 6 months on that date. Thanks. -
The error message is Type of xml_format_exception::$line must be int (as in class Exception) If you google that error the first link is https://moodle.org/mod/forum/discuss.php?d=429511 And the first response in that thread says you will get that error if you try to use php 8.0+ and Moodle requires PHP 7.4. Which version of PHP are you using?
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That's probably in your software configuration file then, because Plesk is set up correctly. I created a file name test.html in the 900m folder and as you can see it is accessible. https://900m.heliohost.us/test.html Is there a config.php or anything for your software that needs to have the path entered in? That's not possible without a dedicated IP which costs $2 per month. Is there any particular reason you need to access it by IP number?
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A password reset link has been sent to your outlook address.
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Your VPS has been wiped and the OS has been reinstalled. Please note that you only get 1 free rebuild per month so the next free rebuild will be available on October 7th.
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[HH#423009] Just discovered your community and website
Krydos replied to HelioHost's topic in Email Support
Python is available on all of our servers, but Docker is only available on the VPS plans which start at $4 per month. You can check it out at https://heliohost.org/vps/ -
The module pytz-2022.2.1 has been installed on Tommy's Python 3.10.
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Between 5 minutes and 60 minutes. Your account is ready to be logged in to. https://heliohost.org/login/
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Usernames work for that login too. Your username for the shared hosting is infantx and your username for the VPS is infantex. So whichever username you use to login with will take you to the appropriate dashboard.
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You can renew it yourself. Log in to Plesk and go to Websites & Domains > SSL/TLS Certificates > Reissue Certificate > Install > Check everything except wildcard > Get it free. But you probably don't need to do any of that because this is what Plesk says So your certificate has over 2 months left on it, and it should renew on its own when it gets to about October 23rd or so.
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It uses the same login as the shared hosting. Your Plesk account uses your Hotmail address so if you login with that you will get the shared hosting dashboard. Your VPS uses the Gmail address so if you login with that you will get your VPS dashboard. https://heliohost.org/login/
