Krydos

Ubuntu's newest OS has been out for long enough, and enough software supports it that we're going to make it the default choice for new VPS now. If you signup for a VPS please make sure all of your software will work, and if not you can select Ubuntu 20 or any other OS we offer from the custom option during the signup process.

There you go https://heliohost.org/eta/?u=ytmusic You're currently #184 which at the current rate will be about 18 days. Everything seems to be going well though so we may raise the rate of invites.

You can either use our nameservers which are ns1.heliohost.org and ns2.heliohost.org OR You can use any external DNS provider, Cloudflare is a popular free choice, by creating an A record pointed to 65.19.141.77. You're on cPanel currently, but after you're transferred that would the IP address to set. Right now we're moving 10 accounts per day, but we're considering raising that amount. Without a donation you're currently #745 https://heliohost.org/eta/?u=atomicbob in line to be moved over so at 10 invites per day it would take 74 days, or for even just $1 donation it would move you up to October 20th at our current rate. Please note that the rate of invites can be raised or lowered or stopped entirely depending on if we run into any serious issues or if things are going well. So far everything is looking good though.

Our support@heliohost.org email system discards attached photos. You can send us a photo if you need to by uploading it to an image hosting service such as imgur.com and then sending us a link instead.

Ahhh, that's interesting. I've never heard that one before. Glad you got it working.

I reset your password thinking maybe your user was created without wheel privileges, and then tried logging in. login as: huberret huberret@65.19.191.157's password: Last login: Mon Sep 26 07:57:10 2022 from <removed> To run a command as administrator (user "root"), use "sudo <command>". See "man sudo_root" for details. huberret@vps74:~$ sudo su [sudo] password for huberret: root@vps74:/home/huberret# whoami root root@vps74:/home/huberret# The sudo su command works for me. I set your password back to what it was. Maybe try using the passwd command to change the huberret user's password and see if you can do sudo su after that.

Your VPS account has been updated to have the contact email address you DM'd me in addition to your Gmail. When there is a need to contact you we will send an email to both addresses. It's very odd to me that sudo su would work for hundreds of other VPS that we've created using the exact same process for years, and then suddenly doesn't work for you. I guess anything is possible though. I'll take a look.

You're right, the A records for your .com weren't changed correctly. I have fixed them. Due to DNS caching it may take a few hours for the change to propagate through the internet during which time you may still see the old website. You can check https://dnschecker.org/#A/bockowski.com for an idea of how far along the change has gone. 65.19.143.6 is the wrong cPanel ip, 65.19.141.77 is the correct Plesk ip.

You will now receive your invite to your Gmail address. Here is your ETA link https://heliohost.org/eta/?u=hunterparker279%40gmail.com You're currently #110 and we're sending 10 invites per day so if we keep the same rate you'll receive your invite on 2022-10-07.

We have received reports that emails from support@heliohost.org are starting to get delivered by Gmail, but the forum emails come from the helionet.org domain and they might still not be getting delivered.

I see the payment in the system, and your VPS has been powered back on. Thanks.

Your donations have been linked to your hosting account. You can see your ETA at https://heliohost.org/eta/?u=hwgc You're currently #30 in line to be moved to Plesk, which at the current rate of 10 accounts per day means you'll receive your invite on 2022-09-28. Thanks for the donations.

What is your username? There was an account named heirloom created in 2017, but the email address of that hosting account doesn't match your disposable email address on this forum account. EDIT: I just noticed this was posted 7 months ago. Not sure why the forum just suddenly decided to show it to me as a new unread topic.

Your account has been deleted and I sent an invite to create a new account to your email address you use for this forum account. Let us know if you have any issues.

Great news! We are now sending out invites to donors again starting immediately. We started sending new account creation invites using slightly modified cPanel code a while back, but quickly realized that there were too many bugs. We decided to start over entirely and redesign the new account creation process again from the ground up with Plesk in mind. It was a lot more work, but we think it was worth it. The previous cPanel new account creation code has remained largely untouched since it was implemented in 2016, and we created over 100k accounts using that old code. We've learned a lot from our time creating so many accounts, and we hope that the new Plesk code will perform even better. We also have more great news! Gmail has begun delivering our emails instead of deleting them. More often than not the emails end up in the spam box, but if you flag them as not spam future emails will be delivered to the inbox. It's a great step in the right direction, and a lot better than our invites being deleted entirely. If you're not a big fan of email, or you're afraid you'll miss your invite in the spam box you can link your Discord account or improve your position in the queue using the ETA page https://heliohost.org/eta/ All of the HelioHost staff are really excited to be able to create new accounts again, and we're hoping this feature rollout will go smoothly. Once all the donors are on Plesk we will begin moving the free accounts as well. We will start out only sending a few invites per day, but as the new account creation gets well tested we will increase the rate of invites. Now that new account creation is implemented we can turn our attention to other tasks such as getting Django and Flask running on Tommy, setting up Johnny, and adding or deleting domains through Plesk. If you have any issues or have any questions let us know.

You can probably change the permissions of everything to make it work for both users. 644 = read/write by owner, read by group, and read by other. Your colleague's account is going to count as other so if you set the file's permission to 666 he should be able to edit those files. Filezilla has an option to recursively change all file permissions with just a few clicks so that might be the best solution for you. This isn't a Plesk issue, it's a Linux issue. Permissions like this have been in effect in Unix since like the 70s or so. It's a security feature to prevent other users on the same server from altering your files unless you want them to.

DM sent. Are you running sudo su or just sudo?

Yes, we are planning on adding Discord linking to both shared hosting account and VPS. However, Plesk requires an email address on file, and VPS use PayPal for payments so they require an email address on file as well. Once your Discord account is linked to your HelioHost account you will receive all of your notifications via Discord.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=swlabr.heliohost.us

Postmaster tools doesn't actually increase the chances of emails being delivered. It just gives you some information on why emails might not going through so you can try to fix it. If you send an email to https://www.mail-tester.com/ and post the results we can go through the list of problems and get them fixed. Most likely you don't have DKIM or SPF set up correctly or something. Even with perfect emails the chances of Gmail not deleting your emails are slim though. You're better off just not using Gmail anymore.

I see permission denied which makes me think maybe the FTP is uploading with a different username than the files and directories were created with. I logged in to check your permissions and ownership, but I see a Wordpress install on both of your web roots. Where is this Moodle install located? Have you tried uploading the files on your main garrigue account? The other option is you could change all of the ownership of the files to your sub ftp account.

See

Google has lost touch with reality. They flagged all of your emails as spam, and they will likely flag this reply as spam as well. The only emails Gmail allows to pass anymore are the spammers who pay Google to deliver their spam into your inbox. Meanwhile emails that you actually want to read are deleted.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=astron.heliohost.org Yes, after you get moved to Plesk it will be automatic again.

The install instructions don't mention what versions of things they need http://calemeam.com/community?id=72 It just says PHP, Apache, and MySQL. We support PHP 5.2 through the latest PHP 8.1 so surely one of those versions will work.