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Posts
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Everything posted by Krydos
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CORS Issue even after adding required headers
Krydos replied to recalasd's topic in Customer Service
What is the URL that is showing the error? -
There you go https://krydos2.heliohost.org/cgi-bin/modules37.py
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Please post the following information: Your cPanel usernameYour main domain
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That account is not archived.
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Unarchived.
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If you mean postgresql, that cannot be upgraded either because we are required to use the version supported by cpanel. If you need a newer version of mysql or postgresql they can be installed on a VPS. https://www.heliohost.org/vps/
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You can always try posting a link to heliohost.org and when facebook blocks you file a report that the domain isn't harmful. I doubt anyone actually reads the reports, but it only wastes like 5 seconds to make the report.
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[Solved] - pdo_pgsql module installation for php 5.6
Krydos replied to dvit's topic in Escalated Requests
The extension pgsql has been installed on Johnny's php 5.6. https://krydos2.heliohost.org/56/phpinfo.php -
Remote access enabled. I also noticed that your contact email address is hosted on your account. We strongly recommend using an email address that is NOT hosted on your account in case there is a problem with your account. This is the hosting equivalent of locking your spare car keys inside your car. We've had people permanently lose access to their accounts because of having a contact email address like that.
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Unblocked.
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[Solved] PrestaShop 1.7.6.5 installation error
Krydos replied to qubesys's topic in Escalated Requests
What is probably happening is you're overwriting the .htaccess file that cpanel creates when you try to install your software. If you overwrite that file your php version reverts to the default, which is 7.2. Just put this code in your .htaccess when it gets overwritten: <IfModule mime_module> AddHandler application/x-httpd-ea-php73 .php .php7 .phtml </IfModule> -
What was the amount you donated, the date that you donated, and the name that you donated as?
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The limit on Johnny is 4 connections. There is no max connections limit on Tommy at the moment, but if people abuse that they can get suspended, or we may decide to set a max connection limit if too many people keep abusing it.
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[Solved] Account Inactivity Immunity Lost
Krydos replied to Computer Nerd Kev's topic in Escalated Requests
You're not the first person who interpreted the inactivity immunity offer that way. I'll have to be more careful wording things in the future I guess. I thought it was pretty clear. -
I deleted all of your ssl certificates, and had autossl install new ones for all of your domains. Everything should be covered now, and when they expire in three months autossl will automatically renew them for you.
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There was a pretty big ddos attack on Tommy this morning, so he's a little touchy right now. The attack is actually still going on from well over 1000 zombies, but since we upgraded our network switch, and we're running a lot of custom ddos protection software Tommy is staying online. Sorry for the inconvenience. To prevent getting blocked again try not to have a lot of simultaneous connections open to the server.
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Proxies work too, and some people have had luck contacting their ISP and asking them for a static IP. Some ISPs will just provide you with one for fee if you just ask.
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[Solved] Permission denied in updating Django file
Krydos replied to ipurnama's topic in Escalated Requests
That was my fault. When I was getting your django working I forgot to set permissions correctly. -
Windows cannot access //johnny.heliohost.org@SSL@2078
Krydos replied to extremeplayer32's topic in Customer Service
Sometimes webdisk just doesn't work for some people. The best solution is to switch to SFTP which is much more likely to work and much easier to troubleshoot if it doesn't. -
Try adding them now.
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From cpanel https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php Also every time wordpress is mentioned on the forums we strongly encourage people not to use it.
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What domain are you trying to add?
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The 500 error was because of a redirect loop. I undid the changes you made to .htaccess and just moved your files to the subdirectory and now it works. http://purnama.heliohost.org/mywebsite/