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Everything posted by Krydos
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Would you like your main domain changed, or would you like to add an additional domain?
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=popnow.heliohost.us
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If you're curious, here is your ETA for getting moved to Plesk https://heliohost.org/eta/?u=wesolee
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=popnow.heliohost.us When you asked if HelioHost had auto-renewing SSL certificates, I assumed you meant on Plesk. cPanel doesn't have auto-renewing SSL certificates because our licenses were revoked for not paying their ransom of $17,000 per year.
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Sure, what changes do you need?
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[HH#305441] unable to create account on tommy server
Krydos replied to HelioHost's topic in Email Support
It was emailed to you. -
Plesk has github integration built into it, but I haven't personally tried it out. You could check out this guide that the developers of Plesk wrote https://docs.plesk.com/en-US/obsidian/customer-guide/git-support/using-remote-git-hosting.75848/ Let us know if it works.
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[Solved] Unable to login to Tommy for 5 days...
Krydos replied to matteo85's topic in Customer Service
IP addresses might be considered private information to some people so I removed it from Wolstech's post. If the person says their own IP address publicly then it's fine because they disclosed their own private information. -
Oh, ok. Right now it's set up to bill again for $5.00 on December 6th, but if you cancel on December 4th it won't charge again. Just let us know if you need help.
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[Solved] Request to connect remotely to PostgreSQL
Krydos replied to thiagoenca's topic in Escalated Requests
It's not a problem because remote access is intentionally disabled for security. Most people don't want or need remote access so it's off by default until you request it. Remote access enabled. -
There is no VPS matching the email address on your forum account. Which VPS number is yours?
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Yes.
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[HH#305441] unable to create account on tommy server
Krydos replied to HelioHost's topic in Email Support
Oh, I see what the problem was. The invites expire after 7 days and you didn't click it quickly enough. The new link should work. -
[HH#305441] unable to create account on tommy server
Krydos replied to HelioHost's topic in Email Support
You were sent an invite email to move to Plesk on 2022-10-22 and you never responded to it. I have resent it. -
The four subsubdomains matching the four directories have been created for you. Not implemented yet. We're working on it.
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PostgreSQL is available on all of our plans. For the VPS you can install any version that you need. Tommy comes with version 13, and Johnny which will be released next has version 14. Most of our documentation is still for our old control panel, and hasn't been updated yet. For installing PostgreSQL on a VPS you can follow these instructions https://www.digitalocean.com/community/tutorials/how-to-install-postgresql-on-ubuntu-22-04-quickstart For Tommy or Johnny login to your account and go to Plesk > Databases > Add database, and make sure the dropdown box shows PostgreSQL (not MariaDB).
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500 internal server error on my Plesk account
Krydos replied to seintitus's topic in Website Management and Coding
If you check Login > Plesk > Websites & Domains > cyclos.za.org > Logs you can see that your error after renaming your .htaccess file has changed. mod_fcgid: stderr: Next Illuminate\\Database\\QueryException: SQLSTATE[HY000] [1045] Access denied for user 'forge'@'localhost' (using password: NO) (SQL: select * from `languages` where `code` = en limit 1) in /home/cyclos.za.org/public_html/vendor/laravel/framework/src/Illuminate/Database/Connecti Your database user obviously isn't 'forge'@'localhost'. It has to start with tchesoen_ you can find the exact database user on the databases tab if you forgot the name that you chose when you created it. -
We haven't gotten Rails running on our shared hosting plans quite yet, but it is a planned feature. In order to signup for a VPS plan which has rails available immediately visit https://heliohost.org/vps/ In order to signup for Tommy which doesn't currently have rails but will eventually visit https://heliohost.org/tommy/ Free signups aren't currently available because we still haven't gotten all of our donors moved to the new control panel yet, but we hope to open free signups sometime after that.
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Sun Dark called this one. Your main domain iceitcup.heliohost.org was transferred to Plesk, but it was kind of pointless because it immediately redirects to your .net which was still being hosted on cPanel. I transferred all of your domains over to Plesk now. Regarding the undetected logins There were a few people whose logins weren't being detected originally, but it should be working for everyone now. If you want I can manually set your login date to a week ago, and you can test logging in to see if it updates the system properly.
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Thanks for the feedback. I'll see if I can figure out why it took so long to renew your account. Glad everything is working now.
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Created, but it looks like the tumblr end isn't configured correctly yet. Created. In order to do the redirect I created an .htaccess file with these contents in the music.pinkie.horse directory: RewriteEngine On RewriteRule ^(.*)$ https://trixie-sonata.bandcamp.com/ Feel free to edit it if you need some other configuration.
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It might be a month or so. It's hard to say.
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Sent again.
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Your website is working for me. Are you able to login?
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The domain has been added.
