-
Posts
26450 -
Joined
-
Last visited
-
Days Won
944
Everything posted by Krydos
-
[HH#539678] automatic payment couldn't be completed from my account
Krydos replied to HelioHost's topic in Email Support
What was the error? -
[Solved] Requesting unsuspension:erick198
Krydos replied to erick198's topic in Suspended and Queued Accounts
You aren't suspended. cPanel has been more or less unmonitored for 16 months now. Someone used up all the space in the /tmp partition and MySQL wouldn't start. I've cleared up some space and MySQL is running again. You're currently #731 in line to be moved to Plesk. You can check your ETA with this link https://heliohost.org/eta/?u=erick198 -
[HH#539678] automatic payment couldn't be completed from my account
Krydos replied to HelioHost's topic in Email Support
I've replied to your forum post and your Discord post already, but here is the link a third time https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax -
Here is the link to renew your existing VPS https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax That link was also sent to you via email on 2022-10-23 which is 24 hours prior to your VPS being shut down. If you didn't get the email please check your spam box, and flag it as "not spam" if it's in there. We can also add a different contact email address to send late payment notifications to if you're more likely to check another address. Since you're setting up a new payment I went ahead and powered your VPS back on.
-
There you go https://www.sslshopper.com/ssl-checker.html#hostname=peace2u.heliohost.org
-
Your main domain has been changed. Also for future reference you can host as many domains as you want on your one account so you could have kept your free heliohost.us domain and added the new domain as well.
-
Your account has been deleted, and invite for a new account has been sent to you.
-
[Solved] PostgreSQL Remote Connection Request
Krydos replied to nikpapws's topic in Customer Service
Remote access enabled. -
The files I need aren't all there. I'm missing the .crt and the chain file which also usually ends with .crt. Sometimes those two are combined into one file.
-
Remote access enabled. You don't have to request this on a database created through Plesk. We had permission issues when transferring databases from cPanel to Plesk, but I tested out a new database created through Plesk and it all worked just fine for me. root@tommy2 [/home/krydos]# psql --dbname=krydos_testdb --username=krydos_testuser Password for user krydos_testuser: psql (13.8) Type "help" for help. krydos_testdb=> \dt+ Did not find any relations. krydos_testdb=> create table test_table (id serial primary key, username varchar(255) not null); CREATE TABLE krydos_testdb=> \dt+ List of relations Schema | Name | Type | Owner | Persistence | Size | Description --------+------------+-------+-----------------+-------------+---------+------------- public | test_table | table | krydos_testuser | permanent | 0 bytes | (1 row) krydos_testdb=> insert into test_table (username) values ('Krydos'); INSERT 0 1 krydos_testdb=> select * from test_table; id | username ----+---------- 1 | Krydos (1 row)
-
[HH#291296] VS: Account Created ... issue with forum usage
Krydos replied to HelioHost's topic in Email Support
Yes, your forum username is mp54214. -
I was about to type that you can change your email address yourself once you get logged in, but before I typed it I checked and you already figured it out. Let us know if you need help with anything else.
-
[HH#291296] VS: Account Created ... issue with forum usage
Krydos replied to HelioHost's topic in Email Support
Yes, your forum account was created in 2017. During hosting account signup if there is an existing forum account using the same email address a new one isn't created for you. If you've forgotten the password for your old forum account you can try resetting the password, but we've had some reports from users that the forum emails never arrive. If this is the case for you too let us know and we can email out a temporary password so you can regain access to your forum account. -
The email was sent to p...6@t-...e.de email address about 17 hours ago. Make sure you check your spam box too. If you still can't find it we can resend it.
-
Passwords that will break Plesk are now blocked from being used during the signup process. Trying to use an invalid character will display an error and disable the submit button. Thanks for helping solve this issue.
-
I've been thinking about installing this, but it will probably break our website's login and dashboard so it would take a lot of work to make it functional. There are a lot of higher priority things that need to be done first anyways such as the ability to add or delete domains and edit DNS settings on your own.
-
Yeah, sorry for the runaround. I've never heard of a service that looks up IP addresses without using an A record before. That's really bizarre since A records are specifically designed for converting names into numbers. So using some other type of record to convert names into numbers is not only inconsistent but probably a violation of the specifications. I'm curious if MongoDB thinks they have a good reason for doing it that way, or they're just trying to intentionally confuse people as much as possible?
-
Yep, that was probably it.
-
Since port 27017 is the standard port for MongoDB, and MongoDB is common enough that other people in the future will surely have use of connecting to external databases as well, I went ahead and opened port 27017 to all IPs. Does it work now? This page seems to indicate that it does:
-
Your invite to create a new account was sent on October 13th. I have resent it, and it went to the email address jo...on@gmail.com. Make sure you check the spam box and promotions tab. If you find it in spam please mark it as "not spam" so future emails from us will be delivered to your inbox.
-
Your VPS has been canceled and you won't be charged again. Thank you for using our VPS service. In order to provide better service to other customers in the future can you elaborate on why the VPS didn't work for you, but the shared hosting plan will?
