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Posts
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Everything posted by Krydos
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Unarchived.
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You're on Tommy now. Thanks for the donation.
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Seriously. I edited the first one to strip out all the HTML, but I'm not going to do that for all of his posts.
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The user yo52674 doesn't exist.
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Unarchived.
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The outbound port has been opened to the listed IPs.
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Unarchived.
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Not Charlie, Ricky is going to be moved there. That might be a good use for Stevie though.
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Remote access enabled.
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This is fairly common on Johnny, the server that you picked. We call Johnny our experimental server, which means that he is only suitable for experimenting. Once you're done experimenting on your site and want better uptime and speed we recommend switching a production server like Tommy. Ricky also has good uptime, but is quite a bit slower than Tommy.
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Unarchived.
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Unblocked. It was for failed IMAP logins so make sure your credentials are saved correctly in your email clients.
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It looks like clamd and named are the main culprits today. I've been considering moving ns1 off Tommy for a while anyways. That would probably help the load spikes a lot.
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[Solved] Root Admin Help - Why is my web spiking Tommy's Load High?
Krydos replied to painless's topic in Escalated Requests
You got suspended for high spike load due to httpd processes. Were you doing anything in particular on your account at Tue Mar 10 04:16:47 UTC 2020? -
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[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
You asked for help, and I fixed it. The server was stuck and wasn't updating right. -
[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
https://host.ljit.gq/ is working for me. What do you see when you go to the page? If you're seeing the queued message clear your browser cache. -
[Solved] SSL not configured for 10 hours and 404 not found
Krydos replied to LJIT's topic in Customer Service
There you go https://ljit.gq/ -
We have at least one user that is 14. HelioHost existed before he was even born.
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Unarchived.
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There are no set amounts that exceeding will result in a suspension. Technically the memory usage and the cpu usage can be unlimited. The way it works is we monitor the overall server performance, and if the server as a whole starts to get overloaded the system suspends the highest resource usage account to restore the server performance. Obviously the server performance on a production server like Tommy is kept at a much higher level than on an experimental server like Johnny where performance doesn't matter as much as just letting as many people as possible have an account. You can monitor your cpu and memory usage with the button in cpanel labeled "Account Load". If you get to 100 and the server load is too high you have a high chance of being suspended. If you must have numbers, that are more or less meaningless, on Tommy yesterday the highest memory usage account used 1445 GB and wasn't suspended, and the highest cpu usage used 18.9 cpu hours and wasn't suspended.
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Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.
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He's not on Tommy. He's on Johnny so he would need to try this link https://johnny.heliohost.org:2083/resetpass?start=1
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It will work with or without the space. I've always done my shebang without a space, and I believe most people do the same.
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In order for python cgi to not give a 500 error one of the things you need is a content-type header followed by a blank line. Your test.py doesn't have this header.