Krydos

cPanel used to give those errors too for certain people. It's probably because your IP address keeps changing. Probably the best solution is to ask your ISP for an IP address that doesn't change constantly, but sometimes they can't do that. If you can't get your IP to stop changing you could try using a VPN or a proxy to login. If there is just a warning, but you don't even get logged out by it then there's really nothing to worry about. What domains do you want to add?

You're already on Plesk.

Stevie crashed in 2016 so surely you're talking about a different server. What is your username?

That domain was still pointed at cPanel for some reason. I changed it to Plesk.

Check your URL. The script you listed is trying to connect to radtech.p4cyn.mongodb.net which doesn't exist, or at least there is no DNS for it.

I deleted the new account invitation you were sent, and credited the $6 to your Tommy account. You should have received a transfer invite to move your existing account to Plesk now.

There you go https://heliohost.org/eta/?u=vamdsgn You should receive your invite tomorrow. Thanks for the donations.

Can you connect now?

The Python module dnspython has been installed as well.

I'll keep you in mind.

Awesome!

Already installed. Installed.

We were having an issue with our emails not being delivered. Have you tried downloading your backup in the last week or so?

That IP address is for VPS80. Port 22 is responding to me. Is it working for you too now or still timing out? It may be that your IP has been blocked in a firewall perhaps?

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

Your invitation email was originally sent on 2022-09-09 to this email address. We were having some issues with all of our emails getting flagged as spam at that time, but it seems to be getting better now. I have resent the email. Make sure you check your spam box, and if it's in there flag it as "not spam". The more people flag our emails as good the more likely that everyone will be able to receive them in the future. Let us know if you still didn't receive it and I can just move your account.

How are you trying to connect? I just reset the password for prod_user and was able to login and see the teamgaurd database and all the schemas and everything. The current state of what database? Where is it hosted? Neither database exist on Tommy. The only place I could find either database was in your backup.

Awesome!

Thank you very much for the donation. You were sent an invite email to move your account to Plesk. If you click the link in the email and choose the "Move me now" option you will get moved to the new server. The transfer process can take up to an hour depending on your account. Let us know if you need help with anything.

Yes, that franklow2.heliohost.us domain is hosted on Lily. The franklow.heliohost.us domain is hosted on Plesk. Therefore, aspx files on the franklow.heliohost.us domain won't work, but they will on franklow2.heliohost.us. Right now Lily is basically an IIS webserver for ASP.net and FTP access, but there is no control panel to access it, that's why you have the Plesk account at the same time. Eventually we're hoping to install Plesk on Lily and have a control panel for our windows hosting.

One thing you can do is use external DNS, such as Cloudflare, and create an A record pointed at 65.19.141.77 and an AAAA record pointed at 2001:470:1:1ee::2002. That way you can edit your own DNS settings. As far as adding and deleting domains, that is definitely near the top of the todo list since it generates a ton of extra work for the staff to do this for everyone. The only way HelioHost has been able to support 20k or so simultaneous users with only about 10 staff members in the past is by automating everything as much as possible. If we had to add or delete 500 domains a day manually we wouldn't have enough time for that nonsense. Right now we've only got a couple hundred active accounts so it's not too big of a deal, but it will quickly overwhelm us if we don't get it working. The apps catalog is a little lacking compared to Softaculous that we had before, but it's built in to Plesk so it doesn't cost anything extra. Softaculous on cPanel was $12 per server per year, but for Plesk it's $50 per server per year so quite a bit more for some reason. Obviously we let our subscription to Softaculous expire since no one could even access it, but we haven't decided if it's worth $50 to provide Softaculous when Plesk does provide a lot of the most common apps for free.

PayTM seems to be really anti-US. If I try to create an account from a US IP their site gives 403 errors for everything, but if I use a VPN to use an Indian IP everything works. You are also only allowed to create an account if you have a valid +91 phone number. All of the above makes me thing that PayTM only wants Indian companies using their service, so I'm afraid that if we even managed to make an account they might find out we're based in the US and would close our account and we'd lose our money. Not very promising. Do you know if Payoneer works well for you in India?

Your A record for hiro.mx has been changed to 66.6.44.4. What lack of Plesk features prevents you from hosting that domain with us? If we get feedback for what features people need the most we can prioritize them.

Sure, the invite has been resent.

Httpdocs is actually the directory you need. franklow.heliohost.us = /httpdocs/ franklow.heliohost.us/index.html = /httpdocs/index.html franklow.heliohost.us/keno/Webform1.aspx = /httpdocs/keno/Webform1.aspx and so on.