Krydos

The donation has been linked to the correct account, and you should receive your invite in a few minutes. Thanks for the donation.

What does the error log say?

Your invitation has been resent. Let us know if you still didn't get it.

Creating new accounts is available immediately for donors, but free accounts have a bit of a waitlist still. We're still transferring our existing free accounts to the new control panel.

The last time you logged in was 2019-12-25 so your account has been archived for almost 3 years, and can't be renewed. You'll have to download your backup from https://heliohost.org/backup/ and create a new account.

You've been added to the waitlist https://heliohost.org/eta/?u=ubitech You're currently #3770 in line to receive an invite.

The Nginx timeout has been increased to 5 minutes as well. Are you able to install it now?

The Apache timeout and the PHP 7.4 timeout for the domain poulininc.ca has been increased to 5 minutes. Let us know if you're still having trouble getting it installed.

Resent.

Which domain are you trying to install the software on?

We're happy to announce that as of a few minutes ago all of our current donors have been given a chance to move to Plesk or create a new account. If you've given a gift to HelioHost since 2020-07-14 and haven't gotten your invite yet please let us know so we can get you set up with a Plesk account. We are now moving into the next phase of our transition to the new control panel, which is moving existing free users. You can check your ETA or improve your position at https://heliohost.org/eta/ Any donations of $1.00 USD or more will get you moved to Plesk within 24 hours at this point. Also all of the donor plans at https://heliohost.org/tommy/ are now open starting at a one-time donation of $1.00 USD if you're interested in creating a new account. We're almost done setting up Johnny so free users will have the opportunity to transfer to that server before much longer too. We are making progress on the DNS integration which will allow users to add and remove their own domains, as well as edit their DNS settings. We plan on trying to get Java/JSP installed before much longer too for those users who need that service. There are a few users waiting for Ruby on Rails too, and we haven't forgotten about you either. There are tons of improvements being made to our systems every day, and we're slowly but surely moving towards being 100% functional again. Thanks to everyone who has supported us during this difficult time. Without all of our donors we would have gone out of business years ago. If you have any questions or comments we would love to hear what you have to say.

If it helps you find the email, your invitation to move to Plesk was sent on 2022-05-19.

What is your account's username?

Does the web app have a suggested timeout limit?

Yep, the donor plans can be found at https://heliohost.org/tommy/ Within a few seconds after you make your donation you should receive an email invite to create a new Tommy account to the email address that you created your PayPal account with. The $1 plan isn't currently available because there are donors who have given more than that who don't have an account yet, but after they're taken care of that plan will open up too.

Glad you got it working. Let us know if you need help with anything else.

Your OS has been reinstalled. Please be aware that you can only have 1 free rebuild per month.

By default the VPS firewall is disabled. I checked your VPS and the firewall is still disabled so you're probably not blocked. What was the exact error from PyCharm?

Webroot means marcatexto.helioho.st. Subdirectory would be something like marcatexto.helioho.st/node. You can also use the webroot of a subdomain like node.marcatexto.helioho.st. Up to you. I've been developing software for quite a few years and it's always easier to start simple and debug one problem at a time than start at maximum complexity and debug 100 issues at the same time. This doesn't really mean anything if your development environment is different than your production environment. It's like saying my boat works fine when it's on my development lake, but it doesn't work at all on my production parking lot. The environment of a lake and a parking lot are quite different.

Our mail system rejects binary attachments such as images. If you need to send us and image you'll have to upload it to an image hosting service, such as your own website or imgur, and post a link to the image. You can also just simply describe what you need in words.

I would simplify things a bit. Your pages are returning error code 401 which means authorization required. They should be returning 200 ok. Maybe try setting up a test app that doesn't have database connection, and all the other complications. Then if that works you can build from that and make small changes. If you get an error after a change you can know what the issue is. The way things are now it could be 500 different things causing the issue, and it's difficult to narrow it down. The other thing that might be useful is installing Passenger locally so you have a more similar development environment in case that is what is causing issues.

On Plesk you can't run node apps in a subdirectory. They have to be at the webroot. Are you using Passenger locally too?

Sure, what domain would you like to have it changed to?

Yes, you will receive an email when it's your turn to move to Plesk. You aren't able to install SSL on your own on cPanel. All you need to do is upload your new certificate files to /home/wesolee/ and then let us know that you want them to be installed.

No, you're on cPanel still. You're currently number 2881 in line to be moved to Plesk https://heliohost.org/eta/?u=wesolee No one has had to pay for SSL certificates since 2016 when Let's Encrypt started offering free 90 day SSL certificates. If you don't want to have to update your SSL every 90 days you can choose to pay for a longer certificate, but you don't have to. Once you're on Plesk the SSL certificate will automatically renew itself so you won't even have to worry about it at all.