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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. That's a pretty good price. Does it come with a dedicated IPv4? Since you have an account on Tommy you can set your MX records to 65.19.141.77 or tommy2.heliohost.org to continue receiving your mail through Plesk. You can set your NS records to ns1.heliohost.org and ns2.heliohost.org if you want me to create the MX record for you, but you can use any external DNS provider as well, such as a free Cloudflare account, and set the MX record yourself.
  2. It looks like Lucee only needs 256 MB ram (1 GB recommended) and 1 GB of hard drive space (10 GB recommended) and will run on Ubuntu 22 (or pretty much anything.) You could easily run that on a Mercury VPS. Here is the system requirements https://docs.lucee.org/guides/getting-started/system-requirements.html and here is a guide on how to install it https://docs.lucee.org/guides/installing-lucee/installation-linux/linux-ubuntu-quick-video-guide.html $80 for how long? We can do 2 CPUs, 4 GB ram, and 50 GB storage for $70.20 for 6 months. https://heliohost.org/vps/subscription/?mem=4&cpu=2&hdd=50&os=ubuntu22 Yeah, you can use our servers for email hosting, or any kind of hosting. You just can't send spam, or violate any of our other terms.
  3. It looks like you have the wrong MariaDB username or password. Double check those values.
  4. Your rebuild has been started and you should get an email when it finishes.
  5. We originally thought that it was only Katie VPS that were affected, but after a while some of the other VPS were having issues as well. After the filesystem scan finished I went through and made sure every VPS was powered on and not locked up, etc. Sounds good! I used the command systemctl restart php7.4-fpm.service and it seems like PHP is working again. Another person reported a lot of PHP 500 errors after the filesystem scan ended and they had to restart PHP too. That is the Hestia login page where you can login to your Hestia control panel. Unable to connect may be a wrong username or password maybe. If everything is working well enough it may be best to just leave everything alone for now. If you have more free time later on we can get you upgraded if you want. Just let us know.
  6. I did some more testing on your account and your database. How does this look? Here is the working link https://labbinat.com/krydos.php Here is the code <?php ini_set('default_charset','UTF-8'); header ('Content-Type: text/html; charset=UTF-8'); echo '<meta http-equiv="Content-type" content="text/html; charset=UTF-8" />'; echo '<body dir="rtl">'; $db_host = "localhost"; $db_user = "labbinat_krydos"; $db_pass = "<password>"; $db_data = "labbinat_mydate"; $con = new mysqli($db_host, $db_user, $db_pass, $db_data); if ($con->connect_error) die("Connection failed: ".$con->connect_error); $con->set_charset("utf8"); $stmt = $con->prepare("select course_name from courses"); $stmt->execute(); $result = $stmt->get_result(); $stmt->close(); while ($row = $result->fetch_assoc()) { echo $row["course_name"]."<br>"; } I think the most important line that you might be missing is $con->set_charset("utf8");
  7. Your rebuild has been started and you should get an email in a bit when it is ready.
  8. The filesystem check had finished and everything is online again. If you’re having issues with anything still let us know.
  9. The Arabic language coming out of the database is properly encoded, as I tested here Unless you can provide further details such as, which software you're using we might be able to help you more, but as far as I can tell the database is working perfectly. We have over 5000 users, many of which are from countries that also speak Arabic, and you're the only one claiming it doesn't work, so it makes me think it's probably your software or your settings. Here's the instructions on how to install PHPMailer https://github.com/PHPMailer/PHPMailer#installation--loading You can use Composer through Plesk, or you can just run Composer on your home PC and then upload the directory structure it creates.
  10. The filesystem scan is still running so I can't even delete your VPS right now. As soon as the filesystem scan is done I can delete it then if that's still what you want to do. Another option is I could just build you a new VPS on a different server immediately and you can get your website back online. Then when your old VPS is back online you can copy over anything that you haven't already backed up recently and then shut down the old VPS. It's a good idea to wipe your VPS and rebuild it every once in a while to maintain maximum performance, and fix any bugs that may be accumulating.
  11. Remote access enabled. Use the host 65.19.141.77
  12. Your VPS has been deleted and you won't be charged again. Your forum account has been deleted as well. Thank you for using our VPS service.
  13. Looks like your new account is working well so far.
  14. Last night one of our servers locked up, and needed to be restarted. After the reboot the filesystem needed to be scanned for errors. It's an 8 TB raid array so it's taking a while to complete the scan. In the meantime several VPS are offline entirely. Also it's possible that if your VPS is working now and you try to reboot it, it won't boot up again on its own. Our backup system is also offline temporarily so you won't be able to download your full backups until the filesystem finishes scanning. The filesystem scan doesn't have a progress bar so we're not entirely sure how long it will take to get everything back online. We'll make a news post when everything is working again.
  15. Due to the 2160 sent spam emails, plus the high load, plus troubles suspending, plus troubles unsuspending, plus high CPU usage, plus high memory usage I'm guessing this account needs to be reset. Let us know when you're ready to proceed with the reset.
  16. Thanks for contacting us. Here is the message that you were given when you upgraded. If you could provide some feedback on how to make this message clearer to future VPS customers who upgrade we would appreciate it.
  17. Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
  18. Did you write this software yourself?
  19. Your rebuild has been started and you should get an email in a bit when it's finished.
  20. Also please stop clicking the report button. You need to click the reply button at the bottom right. If you keep reporting all of my posts instead of replying to them we might have to ban you for abusing the report function.
  21. Ok, your other account has been permanently suspended. I took a look at your database, and the charset is set to utf8mb4_general_ci which supports Arabic. I took a look at some of your data and it's correctly displayed in Arabic. I checked your website and everything looks correct too The formatting looks a little weird since the Arabic is right justified, but even a raw database query on the command line loads the Arabic text correctly. Can you describe more accurately what you mean by "texts coming from the database" means? Are you using some software to display the Arabic texts? Does the software know how to handle utf8mb4_general_ci? Have you tried any other UTF-8 charsets such as utf8mb4_unicode_ci?
  22. I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
  23. I've been trying to figure out why all these people keep requesting remote PostgreSQL over and over even though it's already enabled. Are you using 65.19.141.77 as your host? If not does it work if you do?
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