Krydos

I see the new subscription in the system, and your VPS is powered on. Are you able to connect to it now?

I've been asking you questions and waiting for a reply for about a week at https://helionet.org/index/topic/55274-krydos-vps65-would-like-to-upgrade-to-1-gb-memory-6-cpus-and-150-gb-storage-for-600m/ I finally just gave up on getting an answer from you and upgraded you to Ubuntu 22, 1 GB memory, 6 CPUs, and 150 GB storage. Since we've finally gotten a hold of you maybe it would be a good idea to set up the new subscription too https://heliohost.org/vps/pay/?code=55cOHx6VrEclzChC

According to translate.google.com you said I have made a subscription with you, with a donation of $1, with a credit card, the value was discounted, but I do not have access to the service. Please check If this isn't a good enough translation please translate it to English on your own as none of us speak that language. I don't see any donations from this email address in PayPal. Did you use PayPal, or something else? What is the transaction ID of the donation? What is the date of the donation?

Alright, since there has been no response I just assumed you wanted Ubuntu 22. I rebuilt your VPS with 1 GB memory, 6 CPUs, and 150 GB hard drive. I also canceled your $4.00 subscription. Your upgraded VPS is online and ready to go, but if you don't use this link https://heliohost.org/vps/pay/?code=55cOHx6VrEclzChC to set up a new subscription soon it will be powered off for lack of payment. You'll get a warning email as well before it gets powered off.

Done.

Installed. You can see the currently installed modules and their versions at https://kairion2.helioho.st/pyinfo/info3.10.py

Are you able to download the backup now?

As soon as you're ready for the upgrade go ahead and set up a new subscription with this link https://heliohost.org/vps/pay/?code=55cOHx6VrEclzChC Once that's created we can cancel your old subscription, and rebuild the VPS.

Added.

Added. In order to host the domain with us you must do one of the following two options: 1) Use our nameservers by settings your domain's NS records to ns1.heliohost.org and ns2.heliohost.org 2) Use any external DNS provider that you want, Cloudflare is a popular free option, by creating an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

I have set the owner of the database pysimplesql_examples to pysimplesql_admin. See if you can grant access to pysimplesql_user yourself now. As far as web admin goes you can install phppgadmin on your account if you want. Since you already have remote access you can use psql on the command line, or pgadmin or something.

It's because your message itself is spammy. It has nothing to do with our server or your DNS records. You just need to send better, non-spammy messages. -1.985PYZOR_CHECKSimilar message reported on Pyzor (https://www.pyzor.org) https://pyzor.readthedocs.io/en/latest/ Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting (https://www.pyzor.org)

The user pysimplesql_user now has remote access to the pysimplesql_examples database as well.

DKIM, SPF, and DMARC have been set up on your domain. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is working now. If the score isn't 10/10 post the report so we can help you get it fixed. Regarding limits, everything is the same as when you created your account in 2020. 50 sent emails per day limit, and our terms of service says you can't send spam or anything illegal like phishing emails.

The error message lists the database and the user they were trying to connect with. Remote access enabled.

Added.

Done.

216.218.216.162, 216.218.216.165, 216.218.216.169, 216.218.216.171, and 65.19.141.195 are available currently.

When you create the MariaDB database you have to make sure you allow remote connections. You can allow from any IP or you can allow just from certain IPs or ranges. Then once the database is created with remote access enabled. You can connect with the host 65.19.141.77 and the port 3306. The username will be the database user that you create on that same page. It will start with pysimplesql_ and whatever you type into the box. Obviously the password will be whatever you specify when you create the database and the database user. We've had some people have issues with UTF-8 characters in passwords not working, so I would stick with the ASCII charset to make sure that's not the issue.

The subdomains have been created. They should start working in approximately 13 minutes. You can find the corresponding directories in your home folder. Delete the default index.html file and put your files in there to start using the subdomains. Let us know if you need help with anything else.

Also keep in mind that HelioHost is based in the US so you posted at 1:25am and 4:38am. I wasn't awake at either of those times. Please be more patient in the future. Especially since there's nothing actually wrong with your VPS. We can't control what your ISP does. You've been moved to 64.71.153.124/2001:470:1:1ee::60

Yes, MariaDB is fully compatible with MySQL. It's just MySQL is owned by a for-profit company and they are trying to make money off of it now. MariaDB was created by the founder of MySQL to continue the free open-source non-profit ideals that MySQL started with. MariaDB is what MySQL should have been. Since you already have pysimplesql.heliohost.us would it be ok to make it postgres.pysimplesql.heliohost.us and mysql.pysimplesql.heliohost.us?

SPF, DKIM, and DMARC has been set up again.

Added.

I'm going to assume that Concrete 9 with PHP 8.1 worked since we haven't heard back from you. Marking this as solved to keep the escalated section clean, but if it's still not working for you feel free to create a new support post at https://helionet.org/index/forum/45-customer-service/?do=add