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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 466 views

  2. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 470 views

  3. Upload database

    By microlinegr,
    • 1 reply
    • 390 views

  4. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 492 views

  5. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 522 views

  6. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 455 views

  7. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 426 views

  8. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 453 views

  9. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 541 views

  10. [Solved] Add a new domain

    By earthyshapes,
    • 2 replies
    • 479 views

  11. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 467 views

  12. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 443 views

  13. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 495 views

  14. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 493 views

  15. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 512 views
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