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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,431 topics in this forum

  1. [Solved] ADD NEW DOMAIN

    By xbc,
    • 1 reply
    • 305 views

  2. i want to add a new domain

    By onezoroone,
    • 2 replies
    • 407 views

  3. Unable to host node.js application

    By maneeshsandra,
    • 2 replies
    • 1.1k views

  4. [Solved] Directory List and more ...

    By d3v123,   
    • 1 reply
    • 822 views

  5. Can't add DNS record for my free subdomain

    By mnnobi,
    • 1 reply
    • 347 views

  6. Discord bot cgi error

    By kokofixcomputers,
    • 2 replies
    • 434 views

  7. [Solved] How can I get a lily addon account? I need it to run a web app in .Net Core 6

    By mynor545,
    • 1 reply
    • 658 views

  8. [Solved] Help

    By mynor545,
    • 1 reply
    • 293 views

  9. [Solved] Not resolved : ERROR PUBLIC FOLDER IS LOCATED ON HTTPDOCS/PUBLIC AND GIT ERROR for 2nd time, need to reset my account

    By elkhaddir,
    • 5 replies
    • 604 views

  10. [Solved] Switch Hosting Plans

    By epearson001,
    • 7 replies
    • 658 views

  11. Uh oh, something went wrong. I recommend contacting support for further assistance.

    By sarginex,
    • 1 reply
    • 420 views

  12. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 625 views

  13. [Solved] Please add domain

    By b3schni,
    • 1 reply
    • 382 views

  14. [Solved] failed to renew account

    By coolerua,
    • 1 reply
    • 359 views

  15. [Solved] CREATE NEW SUBDOMAIN

    By orca,
    • 3 replies
    • 628 views
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