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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] please update the account password and send it to the mail assigned to the account

    By _andrewsl,
    • 5 replies
    • 573 views

  2. [Solved] Stop vps service

    By capnjohn,
    • 1 reply
    • 498 views

  3. [Solved] Delete VPS

    By sirlight87,
    • 1 reply
    • 426 views

  4. [Solved] 500 internal server error

    By MoneyBroz,
    • 9 replies
    • 807 views

  5. Is email support down or does it just take some time?

    By c2itnow,
    • 7 replies
    • 712 views

  6. [Solved] Update my email address

    By ytmusic,   
    • 2 replies
    • 396 views

  7. [Solved] Install Python Module pytz

    By cktrack,
    • 2 replies
    • 429 views

  8. vps dashboard login

    By jnorden,
    • 10 replies
    • 778 views

  9. [Solved] Emails?

    By plp050452,
    • 3 replies
    • 493 views

  10. [Solved] Mail Server on Plesk | Disabled

    By smagarin,
    • 4 replies
    • 519 views

  11. Available Tommy Server

    By rrangelo85,
    • 5 replies
    • 615 views

  12. [Solved] Access to panel

    By smagarin,
    • 2 replies
    • 761 views

  13. IP in another country

    By sirlight87,
    • 2 replies
    • 427 views

  14. previous sign-ups used Google Mail

    By TTD,
    • 1 reply
    • 352 views

  15. [Solved] Starting over

    By pkmichal,
    • 1 reply
    • 491 views
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