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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,711 topics in this forum

  1. How Do I Enable DKIM. Please Help!!

    By kumarxayush,
    • 1 reply
    • 344 views

  2. Java on my HelioHost Free plan

    By sergey070373,
    • 1 reply
    • 277 views

  3. [Solved] Change Main Domain

    By kumarxayush,
    • 1 reply
    • 374 views

  4. [Solved] Mails to Gmail are bouncing

    By lsu,
    • 3 replies
    • 492 views

  5. [Solved] Change of email

    By dj123w1,
    • 1 reply
    • 256 views

  6. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 386 views

  7. [Solved] access postgresql remotely

    By jagoan,   
    • 7 replies
    • 555 views

  8. [Solved] Issues when running Grav on Plesk

    By Kairion,   
    • 2 replies
    • 660 views

  9. [Solved] Domain change

    By hunterp11,
    • 2 replies
    • 317 views

  10. [Solved] Plesk ETA

    By Kairion,
    • 4 replies
    • 556 views

  11. Is Tommy down?

    By dl5ark1,
    • 6 replies
    • 643 views

  12. DNS failing for VPS40

    By infantex,
    • 3 replies
    • 353 views

  13. [Solved] Reset Account

    By sortaloc,
    • 7 replies
    • 498 views

  14. [Solved] Delays in migration/upgradation

    By pieviks,
    • 2 replies
    • 330 views

  15. [Solved] donation failed

    By notic,
    • 1 reply
    • 298 views
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