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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] Please, send me reset password instructions for Heliohost

    By glebzer,
    • 3 replies
    • 302 views

  2. Renewing account failed

    By choochoo7298,
    • 1 reply
    • 390 views

  3. please add subdomain cloud.thepatik.com

    By patikdev,
    • 0 replies
    • 259 views

  4. Email register donor

    By adiespne,
    • 4 replies
    • 394 views

  5. Is Tommy down?

    By infantex,
    • 7 replies
    • 522 views

  6. Unable to Login to My Tommy Account

    By seintitus,
    • 3 replies
    • 725 views

  7. Problem With Login On Tommy?

    By skullys,
    • 1 reply
    • 385 views

  8. [Solved] Please add domain efunnels4u.com

    By cybermart,   
    • 2 replies
    • 360 views

  9. I donated and I didn't receive the link

    By ivancfnh,
    • 1 reply
    • 273 views

  10. [Solved] Unable to login into heliohost

    By tmzafar,
    • 4 replies
    • 362 views

  11. Unable to login with that username..."

    By linguist,
    • 1 reply
    • 328 views

  12. [Solved] Help me to reset password

    By bpranata,
    • 1 reply
    • 310 views

  13. [Solved] Request reset password for login HelioHost (https://heliohost.org/login/)

    By cheapshp,
    • 1 reply
    • 418 views

  14. Server change request

    By m_adel,
    • 3 replies
    • 352 views

  15. [Solved] Request For increase on my Account Storage

    By seintitus,
    • 2 replies
    • 337 views
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