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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 362 views

  2. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 411 views

  3. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 405 views

  4. start from scratch

    By stywerty,
    • 1 reply
    • 417 views

  5. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 566 views

  6. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 604 views

  7. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 360 views

  8. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 449 views

  9. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 582 views

  10. delete account

    By adnangobeljic997,   
    • 1 reply
    • 371 views

  11. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 417 views

  12. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 375 views

  13. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 557 views

  14. supression

    By spectro,
    • 1 reply
    • 371 views

  15. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 425 views
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