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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Hosting

    By Armanikiper,
    • 1 reply
    • 334 views

  2. I want to add new domain names

    By costcowh,
    • 4 replies
    • 465 views

  3. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 538 views

  4. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 450 views

  5. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 347 views

  6. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 385 views

  7. [Solved] SSL

    By ancient,
    • 2 replies
    • 465 views

  8. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 295 views

  9. No sign up email

    By denegcon,
    • 1 reply
    • 312 views

  10. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 3.1k views

  11. [Solved] Relocating: Remove Account on Lily

    By Ookma-Kyi,
    • 1 reply
    • 407 views

  12. Increase php limits for typo3

    By huberret,
    • 5 replies
    • 865 views

  13. [Solved] Delete Hosting Account

    By RH9,
    • 1 reply
    • 493 views

  14. Increase Storage

    By Zillionp,
    • 4 replies
    • 922 views

  15. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 497 views
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