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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 642 views

  2. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 353 views

  3. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 414 views

  4. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 323 views

  5. a few questions...

    By christian3137,
    • 2 replies
    • 378 views

  6. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 362 views

  7. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 371 views

  8. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 313 views

  9. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 367 views

  10. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 1.2k views

  11. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 701 views

  12. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 378 views

  13. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 324 views

  14. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 512 views

  15. Running Python Script

    By python7575,
    • 0 replies
    • 231 views
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