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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,654 topics in this forum

  1. [Solved] add new domain

    By repherion,
    • 1 reply
    • 392 views

  2. [Solved] add domain

    By mhm1,
    • 4 replies
    • 492 views

  3. Storage increase request

    By koenjiemily,   
    • 1 reply
    • 406 views

  4. [Solved] Add a domain please

    By koma,
    • 1 reply
    • 372 views

  5. [Solved] Reset Account / Root directory for PHP

    By danval,
    • 3 replies
    • 558 views

  6. trying to run a Flask app but keep getting 500 errors.. what am I missing?

    By fleetmax,
    • 1 reply
    • 322 views

  7. UPLOAD ERROR ISSUE

    By levysantaana,
    • 4 replies
    • 553 views

  8. [Solved] Request to Change Domain Name

    By ezdeath0622,   
    • 1 reply
    • 319 views

  9. [Solved] add subdomains

    By fleetmax,
    • 1 reply
    • 365 views

  10. 500: Internal Server Error

    By debug99,
    • 3 replies
    • 470 views

  11. [Solved] Add a new domain to my account

    By testerpassalia,   
    • 1 reply
    • 296 views

  12. mysql

    By gaelxir,
    • 1 reply
    • 291 views

  13. [Solved] Wipe a single domain

    By datadecay,   
    • 5 replies
    • 527 views

  14. [Solved] Please add SPF, DKIM, and DMARC records tomy account.

    By hostmysiteplease,
    • 5 replies
    • 541 views

  15. [Solved] Add a domain to my site

    By hostmysiteplease,
    • 1 reply
    • 305 views
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