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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] AlexLiss216 Subdomain Request

    By alexliss216,   
    • 5 replies
    • 472 views

  2. [Solved] Link external DNS records to account

    By efinn,   
    • 1 reply
    • 423 views

  3. [Solved] Downloads no longer doing anything?

    By lilychan,
    • 6 replies
    • 754 views

  4. [Solved] Request to add domain

    By b0chard,   
    • 4 replies
    • 463 views

  5. Create an online SQL database for people to access

    By leonewema,
    • 1 reply
    • 349 views

  6. Webmail (roundcube) in Tommy seems down

    By appmaker,
    • 0 replies
    • 224 views

  7. [Solved] add Domain

    By w2hsystem,
    • 1 reply
    • 393 views

  8. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 292 views

  9. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 379 views

  10. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 431 views

  11. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 363 views

  12. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 293 views

  13. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 317 views

  14. [Solved] Add custom domain as addon domain

    By nepnep7601,
    • 1 reply
    • 297 views

  15. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 285 views
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