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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,334 topics in this forum

  1. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 282 views

  2. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 241 views

  3. start from scratch

    By stywerty,
    • 1 reply
    • 233 views

  4. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 362 views

  5. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 370 views

  6. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 216 views

  7. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 255 views

  8. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 323 views

  9. delete account

    By adnangobeljic997,   
    • 1 reply
    • 211 views

  10. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 227 views

  11. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 213 views

  12. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 356 views

  13. supression

    By spectro,
    • 1 reply
    • 239 views

  14. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 262 views

  15. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 256 views
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