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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,970 topics in this forum

  1. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 262 views

  2. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 315 views

  3. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 396 views

  4. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 228 views

  5. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 290 views

  6. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 311 views

  7. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 269 views

  8. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 235 views

  9. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 245 views

  10. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 289 views

  11. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 204 views

  12. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 339 views

  13. Request to add subdomain

    By szhiro,
    • 2 replies
    • 306 views

  14. [Solved] Change MAIN DOMAIN and add domain inside the newly changed domain

    By websys,   
    • 3 replies
    • 338 views

  15. pedido de ajuda

    By Nanizinha,
    • 0 replies
    • 132 views
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